The Duke on The Test

Lovely location on the river close to Romsey town centre Fabulous evening meal Friendly staff

No aircon Freely tv with weak connection to wifi meant constant buffering, no picture, sound only Sewerage smell outdoors from STP

Staff were very good. They ran out of ice as the machine had broken and even though they were just about to close up for the evening, one of them drive to the local garage to buy a bag of ice for us.

Very hot in our room but not a lot they could do about the weather. A fan was supplied in the room but had little effect. Aircon would have been nice but obviously very costly and difficult to retrofit. Periodic smell drafted into the room. I suspect from a septic tank but again, may not have been helped by the hot weather.

Great decor, fabulous location, friendly helpful staff, lovely breakfast, nice rooms

Nothing

The location was chosen due to the fact that it was close to the wedding venue we were attending, the room (Edinburgh) was quiet & adequately spacious for a two night stay. A variety of options were available for both breakfast & evening meals, something for all tastes I’d imagine. Spacious carpark, umbrellas & wellington boots supplied on request to help with our erratic British weather was a nice touch.

This establishment is severely understaffed, whether or not as a couple we were ignored would be hard to say but, we waited upwards of 20 minutes for drinks to arrive at our table during our evening meal, twice I had to remind staff that we were going thirsty waiting, the food when it arrived was slapped down on the table in what can only be described as nonchalant haste(tired maybe), groups of diners were fussed over , couples seemed to be ignored (or was it just us)! Only 3 members of staff were on duty covering front of house Friday 5th June, covering bar/restaurant/service, so consequently our evening was not a memorable one due to all of the attached, not the fault of the staff on duty I hasten to add , they ran their legs off trying to cope working upwards of a 16 hr day. Saturday 6th was not much different, however there was a certified bartender on hand to keep the bar running smoothly whilst the 2 girls concentrated on table service. Finally, on settling the bill on departure found that we’d been charged for breakfast, apparently no way of checking original booking but,I’d swear we’d pre paid for breakfast (why wouldn’t we) at £360 for 2 nights! Lovely staff, but obviously overworked leads to potentially moody service.