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Mercure Zürich City

Top rated by guests

Meeting facility

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Meeting facility

Bar (on property)

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

8.6Excellent

(612 Ratings)

"good"

ZHAOWEI

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(612 Ratings)

Hotel in Zurich City

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Pet-friendly hotel with a full-service spa connected to the convention center in Zürich
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Mercure Zürich City offers 319 accommodations with bathrobes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

Amenities at Mercure Zürich City

Pets allowed

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Map of Zurich City

city location on map

Nearby attractions

Swiss Museum of Transport

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.6Excellent

(612 Ratings)

"good"

ZHAOWEI

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(612 Ratings)

Hotel in Zurich City

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Zurich City

city location on map

Nearby attractions

Swiss Museum of Transport

Nature and Animal Park Goldau

Available Rooms

About this hotel

Pet-friendly hotel with a full-service spa connected to the convention center in Zürich
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Mercure Zürich City offers 319 accommodations with bathrobes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

Amenities

Pets allowed

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.6 / 10.0

Excellent(612 Ratings)

3.0 / 10.0

Nice room but weird bathroom.

5.0 / 10.0

Room was clean, friendly staff, the buffet breakfast was great! Easy 5 minute walk to the train station.

3.0 / 10.0

Breakfast was terrible and I couldn't cancel for the next day. And when I wanted to get something else to eat from the bar, it was closed till 12.30. I had to catch a train 11.45. I would not go back. Friendly bartenders the night before though.

5.0 / 10.0

Tip top

5.0 / 10.0

The room is very cozy. Definitely one of the most fashionably designed hotels I have been to. The breakfast buffet is good too Convenient location - only 5 min walk from the train station

5.0 / 10.0

Had an excellent stay here for one night. Check in and check out process was smooth. We were even given our room earlier than check in time as we had arrived early in Zurich. The room/ beds were extremely comfortable- we had a good night’s sleep. The hotel itself is very close to train station and therefore very easy to commute to anywhere.

10.0 / 10.0

good

10.0 / 10.0

I loved this hotel!!!

10.0 / 10.0

Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!

5.0 / 10.0

Very comfortable well located hotel, rooftop jacuzzi a bonus

10.0 / 10.0

Staff was not helpful.

6.0 / 10.0

There were a lot of windows and one of them was missing a curtain, so it was impossible to sleep once the sun came up. The second night, we slept with our heads at the foot of the bed, which helped a little. Also, the wall between the bedroom and bathroom was frosted glass, so when I went into the bathroom early to get ready for the day, the light in the bathroom came through the wall and into the bedroom where my husband was trying to sleep; he had to put a pillow over his face. We enjoyed the breakfast and the hot tub. And we enjoyed having a COOP just a few steps away. You’re also steps away from public transportation.

10.0 / 10.0

Great staff, facilities and accommodations. Short train ride away from Zurich HB

6.0 / 10.0

Breakfast remained same for all the 5-6 days we stayed . Some front desk staff were less friendly while other were kind.

5.0 / 10.0

We enjoy our stay.

10.0 / 10.0

The hotel was very nice but for the price of one night stay I would have expected a complementary breakfast. It was why overpriced considering other places I had stayed

10.0 / 10.0

This hotel is right on Altstetten train station. It provides quick and easy access to Old town and the airport. The rooms were spacious, clean and modern. The bed was comfortable. The bathroom, although on the tighter side was well designed to maximize space. It was clean and modern. The shower had good water pressure. I had a car rental. I decided to return it and use the train for access to different sites as it was cheaper and faster than keeping the car.

8.0 / 10.0

We enjoyed this lovely hotel. Friendly staff. Close to train station and number 4 tram.

8.0 / 10.0

Very nice, new hotel right next to the station. The area around the hotel is quite boring, but as we arrived late and left early … that was no problem to us.

10.0 / 10.0

Beds are too hard for my confort. However, wonderfull stay.

6.0 / 10.0

In the middle of an industrial estate

8.0 / 10.0

Great breakfast!

5.0 / 10.0

expectation achieved

10.0 / 10.0

Perfect!

6.0 / 10.0

Property is in Good location walkable to public transportation. But the inconvenient of this property is there’s no phone in the room, no slippers, no bath robe you have to go down to the lobby to ask for everything you need and the room was dusty.

10.0 / 10.0

I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.

10.0 / 10.0

Loved this hotel, friendly staff. Beautiful property, close to the train station.

8.0 / 10.0

Well located for Altstetten station with regular trains, trams & buses. The train takes just a few minutes to get to Hauptbahnhof. Modern hotel with good bright, well designed rooms. During my stay the reception was being refurbished but all the staff, including the restaurant staff, were efficient, humourous & friendly. I would suggest bigger, thicker towels for a 4-star hotel. The ones I had were small & thin.

10.0 / 10.0

close to the train station

1.0 / 10.0

No one cleaned up our room the whole day, so later in the afternoon I went to a reception and asked if someone could come over to clean up or at least if we can receive fresh towels. When we came back to the room around midnight there were no fresh towels… no one was there to clean up. Someone just came in to the room to put the tag do not disturb on the door, so they don’t need to clean up. I could not believe it ! This hotel doesn’t worth the money. Horrible, never again.

10.0 / 10.0

Nice staff, good location

6.0 / 10.0

Good, but the bathroom stores water

10.0 / 10.0

Stayed one night before going to the airport and it was positive experience overall.

8.0 / 10.0

Acceptable hotel

4.0 / 10.0

a

8.0 / 10.0

The property was clean, new hotel so the amenities were good. The property is located in a very quiet area more on the commercial side but not far from the train station, the tram and bus. 1 or 2 stops by the train from Zurich HB depending on which one you take, or a 1/2 hr tram ride depending on your preferences. Don’t get despondent when you get there, location will work for you. A phone in the room to contact front desk, a safe to store your valuables would be nice. Buffet breakfast is good you can buy dinner if you so please.

4.0 / 10.0

Encountered a service issue during my stay. The Front Office Manager proposed a resolution but has not really acted on it even 1 week after the stay.

10.0 / 10.0

Lovely property walkable to Stadion Letzigrund. Nicely sized rooms that were clean and tidy. One thing to note is there is no a/c or fan in the room or bathroom so it was uncomfortably warm and humid in the room since we were in Zurich during a hot weather spell. The restaurant was very good too!

4.0 / 10.0

It was a pleasant stay. The hotel is located on the outskirts of Zurich city centre, but it has a tren station, tram and bus station just 5mins by foot. The breakfast is delicious and with many sweet and savory options.

5.0 / 10.0

Nice n new, clean, friendly staff. Restaurant had limited offering but was close to other places to eat

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