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Crowne Plaza Zürich by IHG

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Crowne Plaza Zürich by IHG Hotel in Zurich City

Crowne Plaza Zürich by IHG Hotel in Zurich City

Crowne Plaza Zürich by IHG Hotel in Zurich City

Crowne Plaza Zürich by IHG Hotel in Zurich City

7.7Good

(4,323 Ratings)

"The room was spacious, and offered everything I needed. I especially enjoyed the sauna, gym and spa area. The gym has state of the art equipment. The pool area is beautiful and has loungers to relax i..."

Verified guest

Don't miss out! Price and availability may change

7.7 / 10.0

Good(4,323 Ratings)

Hotel in Zurich City

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

The Crowne Plaza Zurich is only a 15-minute direct tram ride away from Zurich’s city center and offers free WiFi, 2 restaurants with local and international cuisine, a bar, and a garden lounge.

Amenities at Crowne Plaza Zürich by IHG

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Zurich City

city location on map

Nearby attractions

Swiss Museum of Transport

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.7Good

(4,323 Ratings)

"The room was spacious, and offered everything I needed. I especially enjoyed the sauna, gym and spa area. The gym has state of the art equipment. The pool area is beautiful and has loungers to relax i..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.7 / 10.0

Good(4,323 Ratings)

Hotel in Zurich City

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Air conditioner and more

Map of Zurich City

city location on map

Nearby attractions

Swiss Museum of Transport

Nature and Animal Park Goldau

Available Rooms

About this hotel

The Crowne Plaza Zurich is only a 15-minute direct tram ride away from Zurich’s city center and offers free WiFi, 2 restaurants with local and international cuisine, a bar, and a garden lounge.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.7 / 10.0

Good(4,323 Ratings)

100% verified reviews

8.0 / 10.0

Good stay, nothing to remark.

The room was good, the service at frontdesk was agile. It is ok connected with the rest of the city via the trams.

I wish the frontdesk would have informed me that with my stay, there was included a free transportation ticket. That would have save me and my partner a substantial % of the cost of the stay. We ended up buying day pass for both, for the length of the stay, when we could simply picked it up at reception, and saving in total 40 CHF. Also the breakfast is not worth the extra 25 CHF/person, you can get a much better deal outside. Its just convenient.

8.0 / 10.0

nice hotel

Location

9.0 / 10.0

Excellent service that truly reflected Swiss quality!

I had a wonderful stay at Crowne Plaza Zürich. One Mr. Chrisnos at the reception was exceptionally welcoming and professional, and the other lady at the reception was also very helpful and kind throughout my stay. I truly felt the taste of Swiss quality in the hotel’s service and atmosphere. Overall, a great experience and highly recommended.

7.0 / 10.0

It was good overall.

Cleaning was good.

The internet was very bad.

1.0 / 10.0

Very poor standards

Nothing

Nothing

9.0 / 10.0

Tram 3 and bit of a walk to get to Center

Value for money is ok for location Helpful pleasant staff

8.0 / 10.0

Relaxing

Very clean, have friendly staff, 10-15 minutes far away from Central Station by tram

Everything is good, thanks. But as a idea, free public transport ticket may be ggiven for tourists as iin Genevé

5.0 / 10.0

Old rooms in need of refurbishing

Clean roooms

Hotel rooms are small, old and tired especially the bathrooms which will soon become vintage.

10.0 / 10.0

I had a most enjoyable stay and will definitely return.

The room was spacious, and offered everything I needed. I especially enjoyed the sauna, gym and spa area. The gym has state of the art equipment. The pool area is beautiful and has loungers to relax in.

I enjoyed every aspect of my stay, except for the particular receptionists while checking in. They were not very friendly or helpful.

5.0 / 10.0

Overpriced, more like a 3star hotel

It’s ranked to be a 4 star hotel, but in my opinion it’s a 3. The staff was not nice on the phone when I called asking for the toiletries (there was almost nothing in the room) and even though I’m pregnant they asked me to come to the reception if I wanted them. For that value of money I think it’s completely overpriced and very poor quality of service.

8.0 / 10.0

Pleasant stay at a nice hotel, especially suitable for us attending events nearby.

Great location for events at Stadion Letzigrund. Hotel was clean, staff were friendly and helpful.

Breakfast was just ok.

3.0 / 10.0

Unless the room issue was cleaned up I would not return

The staff were amazing, so nice and friendly.

There were a lot of flies and insects in the room.

10.0 / 10.0

Great location for football

Close to the football stadium, perfect if you go to a game

1.0 / 10.0

I had to managed the place

Nothing!

The rooms are extremely small, bathrooms are not neat, they insisted on us making a damage deposit before they check us in after our check out they said nothing was damaged and that our money will be giving back to us we haven’t received money until date, The place was not smelling good at all also the bathroom is too close to where you sleep. One thing i noticed is that they only care about money and not the interest of the guest.

10.0 / 10.0

Amazing!!

Bar closes after midnight.

9.0 / 10.0

Excellent facilities, great location which is close to the tube.

Excellent facilities including a large indoor pool, steam room and jacuzzi! Good location and close to the tubes.

Not a lot of room in the bar area. We went to sit in the restaurant area for a drink as it was quieter but the bartender said that it was closed and to find an alternative table however there wasn't one so we had to leave.

4.0 / 10.0

Average accommodation for high price!

Location was perfect.

Extremely basic room. Uncomfortable, cheap bed. Poor facilities in the room. Expect a lot more for £250+ per night!

8.0 / 10.0

Pleasent!

The room was clean. The staff was helpful.

The air conditioner cooling in the room was less.

8.0 / 10.0

Acceptable for our needs

Clean and good service

Pool not very clean

2.0 / 10.0

We were very upset and disappointed and cold not wait to leave.

Very little

Check-in staff arrogant. He did not understand our requirements and did not do anything to make our stay comfortable. Staff in the restaurant were also arrogant and didn’t want to accommodated our needs. Outside public were allowed in the health club which made it dirty. So cleanliness was not their priority and facilities reflected this and does not justify 4 star standard but the rates were 5 star prices. Also we were in the older part of the hotel which definitely needs updating.

8.0 / 10.0

Nice restaurant.

Liked the hot and cold water.

The shower had only a partial glass closing.

8.0 / 10.0

It was a great place for an additional night after our flights got changed to a later day and we needed an extra night.

It was a good place to stay best value at the time of booking

It was in a bit more in a remote location so we had to do some investigating on how to get there via public transport but that not a real negative

9.0 / 10.0

A very enjoyable expeirnece

Our room was quite small but very clean and comfortable. The breakfast was excellent as was the gym. Although located a little away from old town the public transport was easily accessible and very efficient.

Everything was great. We had no problems and would definitely stay here again.

9.0 / 10.0

Enjoyed it

Friendly and helpful staff. Clean room.

2.0 / 10.0

Very poor, the rooms are smaller and very cramped. Poor for the price

The reception and lobby were clean

The rooms , the staff, the facilities, location

8.0 / 10.0

Comfortable, friendly staff, great location and breakfast

The breakfast was great. A large variety of foods to pick from. Great to start the day. The location was also good. Close to Albisriederplatz where there are many tram lines. Staff was super friendly.

The shower was a bit small and open (no shower curtain or door)

9.0 / 10.0

Great stay!

Nice staff, good facilities, clean, comfortable, central location

-

6.0 / 10.0

Very tired hotel in need of update, however excellent staff and food beer was good

Staff were good although quite a long wait at reception Bar staff excellent - large dark haired man really looked after me

Felt room was very dated and in need of repair

8.0 / 10.0

Very pleasant stay

Full English, good quality buffet breakfast Whilst the hotel is located about 1.8km from the city centre, there is a choice of frequent and punctual public transport connections within 200m walking distance of the property, both tram and trolley-bus, which facilitate hassle-free access to all corners of Zurich. Clean and comfortable room. Because I made it clear that I was on a business trip, I was given a quiet room with views overlooking the hotel gardens and city. The dinner menu in the restaurant was excellent and the food was reasonably-priced and delicious.

The room could have been a little bigger, however I only paid for a standard room, and it was of the advertised size.

4.0 / 10.0

It is not good for family

Car parking and staff dealing

The room paint was bad and the room was small The room service was bad because the do not change the bedsheets and the towels as well

7.0 / 10.0

Good hotel, but need a bit more of attention on maintenance.

Close to two tram lines, not far from the city centre.

Pool was closed (looked like a last minute thing), bathroom had black mould on the tiles and besides the mirror, a bunch of tiny insects on the bathroom tiles and sink (thankfully none in the bed).

9.0 / 10.0

Lovely Stay in Zurich

Good breakfast. Nice room and located near some good restaurants. Lovely staff, Tina was very friendly and very helpful. Heads up to her.

Locker in the room was unfunctional and not fixed even after reporting to staff.

8.0 / 10.0

Excellent

Breakfast was excellent.

Restaurant closing at 10pm

4.0 / 10.0

The shower room and the climate control system not working properly

Only the egg man for the breakfast is the best

The shower room

8.0 / 10.0

Enjoyed our stay at the hotel. Good value for money.

Check in went very smoothly. Polite and friendly staff. Enjoyed the pool and jacuzzi. Location was OK.

8.0 / 10.0

Stay is good. Booking is confusing

The place is clean, staff is friendly and helpful. It’s between two main tram stations. The room has everything we needed.

The rooms were extremely small. While booking I did not have the choice to add the people who were traveling with me so it seemed like the booking for two rooms is only for one person. I tried to ask the hotel what’s going on and they asked me to pay more for the other people to access the included breakfast (even though the price while booking was for 4 adults). When we arrived they didn’t ask for the money thankfully.

9.0 / 10.0

When we come back to Zurich we will stay here again. Worth the money 👍👍

I like that the staffs, they were very nice, when I checked in the front Manager help us. Even one of the staff gave my son a toy and a chocolate. The room is not so big but it’s enough. The location is very good. Next to supermarket. 50 meter to Tram station. We like this hotel.

Maybe the light in the room can be brighter, would be nice 😎

7.0 / 10.0

Ok hotel, not close to the centre.

Reasonable business hotel.

The restaurant is rather basic. The check-in and -out was slow; shortage of staff?

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