Hotel Ferretti

Economy Double Room, Shared Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Double Room, Private Bathroom (External) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Double Room, Ensuite | Desk, laptop workspace, free WiFi, bed sheets

Triple Room, Private Bathroom | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

6.4Average

(379 Ratings)

"Everything in Positano is up a hill but the walk and climb lets you experience the beautiful city."

JOHN

Don't miss out! Price and availability may change

6.4 / 10.0

Average(379 Ratings)

Hotel in Florence

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, TV, Free toiletries and more

About this hotel

Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas. Other amenities include multilingual staff assistance.
Hotel Ferretti offers 16 accommodations with complimentary toiletries and ceiling fans. Digital television is provided. Bathrooms include showers with rainfall showerheads.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

Amenities at Hotel Ferretti

Non-smoking

WiFi/Internet

No pets allowed

Free toiletries

Towels

Desk

Hairdryer

Map of Florence

Nearby attractions

Piazza del Duomo, San Gimignano

23.5 mi

Museum of Opera of Saint Maria of Fiore

0.4 mi

Bargello National Museum

0.4 mi

Oak of the Witches

30.7 mi

Available Rooms

$$$$

6.4Average

(379 Ratings)

"Everything in Positano is up a hill but the walk and climb lets you experience the beautiful city."

JOHN

Don't miss out! Price and availability may change

$$$$

6.4 / 10.0

Average(379 Ratings)

Hotel in Florence

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, TV, Free toiletries and more

Map of Florence

Nearby attractions

Piazza del Duomo, San Gimignano

23.5 mi

Museum of Opera of Saint Maria of Fiore

0.4 mi

Bargello National Museum

0.4 mi

Oak of the Witches

30.7 mi

Available Rooms

About this hotel

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

Amenities

Non-smoking

WiFi/Internet

No pets allowed

Free toiletries

Towels

Desk

Hairdryer

Ratings and reviews

6.4 / 10.0

Average(379 Ratings)

1.0 / 10.0

No staff. Mouldy bathrooms. Nothing at all like the photos! Don't do it!

1.0 / 10.0

This is not a hotel. It is a disqusting place with dirty bedding, unsafe stairs and filty rooms.

8.0 / 10.0

The location cannot be beat, but the building itself needs some care, and it would be good if someone was available 24/seven by phone. That being said, we would still stay there again, because we were only a few minutes away from everything.

4.0 / 10.0

It’s a good option for an early or late train trip, it’s walkable distance from the station.

10.0 / 10.0

Everything in Positano is up a hill but the walk and climb lets you experience the beautiful city.

2.0 / 10.0

Upon check-in, guests are asked to send photos of their passport via email or WhatsApp. Unfortunately, their email does not function—likely due to an expired domain—leaving WhatsApp as the only option to send sensitive identification documents, which raises serious privacy concerns. We specifically paid extra for a private bathroom. However, when using it, I noticed water dripping from the ceiling. Upon closer inspection, it became clear that this was wastewater from the toilet in the room above us. This means human waste was literally dripping onto us while using the facilities—completely unacceptable and unsanitary. The ceiling was also heavily infested with mold. The bathroom was unusable, and we ended up having to go elsewhere just to use the restroom. We immediately contacted the property, and they replied the next day (24 hours later) saying someone would arrive within 10 minutes. When we returned, nothing had been addressed—the bathroom remained in the same horrifying condition. We requested a full refund, but have since received no response. There is no one available at the front desk, and communication is non-existent. The room itself had a broken sink. We were not given any blankets, just a single bed sheet. While I can tolerate minimal service, I cannot accept paying extra for what is clearly a biohazard. The lack of hygiene, safety, and customer support is completely unacceptable. Do not book here.

2.0 / 10.0

Good: close to rail station. Bad: no toilet paper despite numerous requests, shower mixer missing so could not wash, dirty sheets on bed. There were roadworks happening outside from 11pm till 2am so could not sleep despite using earplugs. Nobody at reception in the morning to discuss our concerns. Worst hotel ever! Plus they tried to overcharge the city tax.

1.0 / 10.0

I was pickpocketed while checking in! Unbelievable. You had to use a code to get in the door at street level. The reception is upstairs. I got in the door at street level and there were two men in the hall talking. I had two large suitcases. One man immediately put out his cigarette and stated to lift the other end of my case. The other man stayed behind me and I lifted the 2nd bag upstairs. The 2nd man followed me up the narrow stairs. When we got to Reception, both men went back downstairs. There was a delay in getting my key. When I got to my room I discovered my pants pocket was cut open and my wallet was gone. There was a wash hand basin in the room with a small tablet of soap and a sachet of hand cream / moisturiser. I was also provided along with towels. However there was no outlet pipe attached to the hand basin so when I poured a bottle into the basin it splashed out on my feet.

2.0 / 10.0

The room I got did not look like the photos. The bathroom on my floor has no toilet paper for 1.5 days and there was no handle on the prison like shower so it only ran cold water. Overall hated my stay.

6.0 / 10.0

They should invest in upgrading the rooms. Overall was not bad but for Europe you expect something more.

8.0 / 10.0

Good location. But no air conditioning made it difficult in month of August. Otherwise it was nice and comfortable stay.

2.0 / 10.0

Worst hotel ever They never sent the code to get in has to call to the “emergency number” they gave it to me and the room number once I got in it was self check in there were no keys for the assigned room they told me, u call back again to the “emergency number” and they said they were en Rome so they couldn’t do anything. There was a guy that lives there but supposedly doesn’t work for the hotel but he was wearing a shirt with the hotel logo, he had no answers neither solutions he just stood there and look us trying to call the help number. I had to take the keys available and start opening doors to check what room was available. AVOID THIS “HOTEL” It is so sad that Expedia can’t do anything on this cases you guys should take care or your customers and help them with solutions. -1 stars to Expedia too.

4.0 / 10.0

The location is great but for me that’s where it ended. The rooms are okay but without air conditioning in the hot summer it’s very hard to sleep.

2.0 / 10.0

If you want location this will work.but nothing else really.ceiling fan was useless in the heat and lead to £ terrible night’s sleep

6.0 / 10.0

The hotel has comfortable rooms, and check-in is very easy thanks to the virtual reception. I would add a refrigerator in the room.

2.0 / 10.0

This was a terrible place. There is no AC in the room. The room was dirty. The shower knob was broken. And we found cockroaches in the room. We left as soon as we seen them and got a different hotel. Do not recommend. Find somewhere else to stay

1.0 / 10.0

The toilet runs continuously and randomly flushes all day and night. No handle on the shower to control the water. I had to find a bottle opener to be able to turn on the shower and control the temperature

2.0 / 10.0

DO NOT STAY HERE. Absolutely no front desk. We showed up and could not get our hotel room open. Dirty and poorly maintained place with absolutely awful customer service. Management would not answer the phone for us nor Expedia. Not sure why this listing isn’t removed.

2.0 / 10.0

No A/C was a major downside. Shower curtain was moldy, floor was disgusting, front desk was empty nearly the entire time. Worst hotel of our trip by far.

4.0 / 10.0

It's in an old building with a smell of humidity in the stairs, no one was there at the reception. The lock was very old and very tricky to work. The location was good, the room and bathroom was very clean. They sent me a WhatsApp with the codes for the doors and where to pick the bedroom key.

8.0 / 10.0

Great location and good value for money. Basic but I slept very well and there was nice hot water.

2.0 / 10.0

This property was very dirty. The cleaning lady came once in our 4 night stay. There was no fitted sheets on the bed, only a top sheet which moved all night leaving the mattress exposed to be slept on, which felt so disgusting. We put our clothes down to make it feel a little cleaner. Would not come back here again, totally not worth the price.

3.0 / 10.0

Lack of service. Nobody around . We were out of toilet paper, no

1.0 / 10.0

We were double booked and they couldn’t find alternate accommodation for us so we had to book our own accommodation that night for our two night stay. Have emailed and WhatsApped the hotel about this for a refund and cover for the extra cost of the other hotel but no reply. Very very bad customer service!!

6.0 / 10.0

Very good location near the train station and basically in the centre. Internet is fast No elevator, and with big suitcases it's a nightmare. I stayed there for 2 nights and the hot water worked on the first day only. The room is very small. No physical reception, but easy to communicate via whatsapp

1.0 / 10.0

So the location was great- everything else was a total sh*t show. there is no reception, so they whatsapp you for your passport and give unclear instructions to get in. Lots of confused people and it is all unlocked. There was no hot water for 4 days... zero response. The service was non existent and wasn't dirty but not clean. Again- not ok to not have reception, we got the whatsapp message, other guests didn't. if you are in late, not sure how you get in? Again- total mess, not at all as advertised, and 4 days, no hot water- inexcusable, and zero communication about it

8.0 / 10.0

A little tricky with check-in over whatsapp as there is no reception, but it worked and all good overall.

2.0 / 10.0

I reserved a room at this hotel and almost immediately noticed I clicked the wrong date. This was in January and I noticed it LITERALLY immediately. They refused to either move the date or refund the money. Never again with this hotel or Expedia!

2.0 / 10.0

This hotel is our worst experience. It is hardly ever I write a bad review but this needs to be dealt with and said. This hotel is nothing like the photos. We spoke to multiple other people who were staying at the hotel and having the same issues as us. There was ZERO hot water for the 2 days we were there and no one to contact. We attempted to contact them through Expedia and WhatsApp as they requested, but there was no response or even a follow up. The shower would not drain. The toilet flush handle was broken. There were bugs (mosquitoes) smeared with other people’s blood on the walls. Shoe prints and cracks all over the walls and ceilings. It was advertised as a room that was cleaned daily but there was no service provided. When we had to reached out to Expedia to even get into contact with the hotel. The hotel still did not respond. There is no one at the front desk at any hours except for when we checked in. This place ruined a good portion of our trip. I would highly suggest you find someplace else.

4.0 / 10.0

We were in Florence for the weekend. We were happy to find a nice place near the train station in what turned out to be a quiet neighborhood. We were within walking distance of all the tourist attractions in the city centre, and less than ten minutes from the train station. We’d definitely stay here again!

2.0 / 10.0

Great location, however, no one at the front desk except 10am to 4pm, no hot water 2 days, no heater 2 day.

4.0 / 10.0

The place was old and weary with lots of stairs and no lift, but you get what you are paying for. The location can not be better, close to everything, train, bus or airport transfer. Still in the old town with everything.

10.0 / 10.0

A lovely place to stay! We loved our stay!!

5.0 / 10.0

It was clean and I slept well, location is fantastic to Centro and trains. The bathroom you share is small but does the job it wasn’t busy so no issue getting into the washroom when I needed , lots of stairs going up

6.0 / 10.0

An extremely basic hotel. The room was a bit more like a prison than a comfortable room to return to after being on one's feet all day through the streets of Florence.The bed had sheets that kept slipping off in the night. Worst of all my head was forced to sleep near a hot radiator. I had to put my towels on it to reduce the heat, which was not controlled in the room. The staff was quite friendly and attentive. They helped mitigate the rooms defects. And it was located in quite a good area.

10.0 / 10.0

easy check in and out . room was clean comfortable, quiet and in a great location.

10.0 / 10.0

Great location and easy to do self check in. I recommend the big rooms with private bathroom.

10.0 / 10.0

The place is super safe.

10.0 / 10.0

Great location, helpful staff!

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Ferretti. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Ferretti pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Ferretti?

We found 8 amenities for this rental. This includes non-smoking, tv, wifi/internet, no pets allowed, and free toiletries.

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Hotel Ferretti

Hotel in Florence

Reasons to book

About this hotel

Amenities at Hotel Ferretti

Map of Florence

Nearby attractions

Available Rooms

Hotel in Florence

Reasons to book

Map of Florence

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Ferretti pet friendly?

What amenities are available at Hotel Ferretti?

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