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Hotel Ferretti

Front of property

Economy Double Room, Shared Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Room amenity

View from room

Double Room, Private Bathroom (External) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

6.8Average

(365 Ratings)

"A lovely place to stay! We loved our stay!!"

Naomi

Don't miss out! Price and availability may change

6.8 / 10.0

Average(365 Ratings)

Hotel in Florence

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV and more

About this hotel

Hotel in Florence, steps from Piazza di Santa Maria Novella
Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas. Other amenities include multilingual staff assistance.
Hotel Ferretti offers 16 accommodations with complimentary toiletries and ceiling fans. Digital television is provided. Bathrooms include showers with rainfall showerheads.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

Amenities at Hotel Ferretti

Internet / Wifi

TV

Map of Florence

city location on map

Nearby attractions

Piazza del Duomo, San Gimignano

Museum of Opera of Saint Maria of Fiore

Bargello National Museum

Oak of the Witches

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

6.8Average

(365 Ratings)

"A lovely place to stay! We loved our stay!!"

Naomi

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(365 Ratings)

Hotel in Florence

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV and more

Map of Florence

city location on map

Nearby attractions

Piazza del Duomo, San Gimignano

Museum of Opera of Saint Maria of Fiore

Bargello National Museum

Oak of the Witches

Available Rooms

About this hotel

Hotel in Florence, steps from Piazza di Santa Maria Novella
Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas. Other amenities include multilingual staff assistance.
Hotel Ferretti offers 16 accommodations with complimentary toiletries and ceiling fans. Digital television is provided. Bathrooms include showers with rainfall showerheads.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

Amenities

Internet / Wifi

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

6.8 / 10.0

Average(365 Ratings)

1.0 / 10.0

I was pickpocketed while checking in! Unbelievable. You had to use a code to get in the door at street level. The reception is upstairs. I got in the door at street level and there were two men in the hall talking. I had two large suitcases. One man immediately put out his cigarette and stated to lift the other end of my case. The other man stayed behind me and I lifted the 2nd bag upstairs. The 2nd man followed me up the narrow stairs. When we got to Reception, both men went back downstairs. There was a delay in getting my key. When I got to my room I discovered my pants pocket was cut open and my wallet was gone. There was a wash hand basin in the room with a small tablet of soap and a sachet of hand cream / moisturiser. I was also provided along with towels. However there was no outlet pipe attached to the hand basin so when I poured a bottle into the basin it splashed out on my feet.

4.0 / 10.0

The location is great but for me that’s where it ended. The rooms are okay but without air conditioning in the hot summer it’s very hard to sleep.

2.0 / 10.0

If you want location this will work.but nothing else really.ceiling fan was useless in the heat and lead to £ terrible night’s sleep

6.0 / 10.0

The hotel has comfortable rooms, and check-in is very easy thanks to the virtual reception. I would add a refrigerator in the room.

2.0 / 10.0

This was a terrible place. There is no AC in the room. The room was dirty. The shower knob was broken. And we found cockroaches in the room. We left as soon as we seen them and got a different hotel. Do not recommend. Find somewhere else to stay

1.0 / 10.0

The toilet runs continuously and randomly flushes all day and night. No handle on the shower to control the water. I had to find a bottle opener to be able to turn on the shower and control the temperature

2.0 / 10.0

DO NOT STAY HERE. Absolutely no front desk. We showed up and could not get our hotel room open. Dirty and poorly maintained place with absolutely awful customer service. Management would not answer the phone for us nor Expedia. Not sure why this listing isn’t removed.

2.0 / 10.0

No A/C was a major downside. Shower curtain was moldy, floor was disgusting, front desk was empty nearly the entire time. Worst hotel of our trip by far.

4.0 / 10.0

It's in an old building with a smell of humidity in the stairs, no one was there at the reception. The lock was very old and very tricky to work. The location was good, the room and bathroom was very clean. They sent me a WhatsApp with the codes for the doors and where to pick the bedroom key.

8.0 / 10.0

Great location and good value for money. Basic but I slept very well and there was nice hot water.

2.0 / 10.0

This property was very dirty. The cleaning lady came once in our 4 night stay. There was no fitted sheets on the bed, only a top sheet which moved all night leaving the mattress exposed to be slept on, which felt so disgusting. We put our clothes down to make it feel a little cleaner. Would not come back here again, totally not worth the price.

3.0 / 10.0

Lack of service. Nobody around . We were out of toilet paper, no

1.0 / 10.0

We were double booked and they couldn’t find alternate accommodation for us so we had to book our own accommodation that night for our two night stay. Have emailed and WhatsApped the hotel about this for a refund and cover for the extra cost of the other hotel but no reply. Very very bad customer service!!

6.0 / 10.0

Very good location near the train station and basically in the centre. Internet is fast No elevator, and with big suitcases it's a nightmare. I stayed there for 2 nights and the hot water worked on the first day only. The room is very small. No physical reception, but easy to communicate via whatsapp

1.0 / 10.0

So the location was great- everything else was a total sh*t show. there is no reception, so they whatsapp you for your passport and give unclear instructions to get in. Lots of confused people and it is all unlocked. There was no hot water for 4 days... zero response. The service was non existent and wasn't dirty but not clean. Again- not ok to not have reception, we got the whatsapp message, other guests didn't. if you are in late, not sure how you get in? Again- total mess, not at all as advertised, and 4 days, no hot water- inexcusable, and zero communication about it

8.0 / 10.0

.

8.0 / 10.0

A little tricky with check-in over whatsapp as there is no reception, but it worked and all good overall.

2.0 / 10.0

I reserved a room at this hotel and almost immediately noticed I clicked the wrong date. This was in January and I noticed it LITERALLY immediately. They refused to either move the date or refund the money. Never again with this hotel or Expedia!

2.0 / 10.0

This hotel is our worst experience. It is hardly ever I write a bad review but this needs to be dealt with and said. This hotel is nothing like the photos. We spoke to multiple other people who were staying at the hotel and having the same issues as us. There was ZERO hot water for the 2 days we were there and no one to contact. We attempted to contact them through Expedia and WhatsApp as they requested, but there was no response or even a follow up. The shower would not drain. The toilet flush handle was broken. There were bugs (mosquitoes) smeared with other people’s blood on the walls. Shoe prints and cracks all over the walls and ceilings. It was advertised as a room that was cleaned daily but there was no service provided. When we had to reached out to Expedia to even get into contact with the hotel. The hotel still did not respond. There is no one at the front desk at any hours except for when we checked in. This place ruined a good portion of our trip. I would highly suggest you find someplace else.

4.0 / 10.0

We were in Florence for the weekend. We were happy to find a nice place near the train station in what turned out to be a quiet neighborhood. We were within walking distance of all the tourist attractions in the city centre, and less than ten minutes from the train station. We’d definitely stay here again!

2.0 / 10.0

Great location, however, no one at the front desk except 10am to 4pm, no hot water 2 days, no heater 2 day.

4.0 / 10.0

The place was old and weary with lots of stairs and no lift, but you get what you are paying for. The location can not be better, close to everything, train, bus or airport transfer. Still in the old town with everything.

10.0 / 10.0

A lovely place to stay! We loved our stay!!

5.0 / 10.0

It was clean and I slept well, location is fantastic to Centro and trains. The bathroom you share is small but does the job it wasn’t busy so no issue getting into the washroom when I needed , lots of stairs going up

6.0 / 10.0

An extremely basic hotel. The room was a bit more like a prison than a comfortable room to return to after being on one's feet all day through the streets of Florence.The bed had sheets that kept slipping off in the night. Worst of all my head was forced to sleep near a hot radiator. I had to put my towels on it to reduce the heat, which was not controlled in the room. The staff was quite friendly and attentive. They helped mitigate the rooms defects. And it was located in quite a good area.

10.0 / 10.0

easy check in and out . room was clean comfortable, quiet and in a great location.

10.0 / 10.0

Great location and easy to do self check in. I recommend the big rooms with private bathroom.

10.0 / 10.0

Great location, helpful staff!

10.0 / 10.0

The place is super safe.

2.0 / 10.0

This Hotel needs major upgrading. Shared toilet, windows that barely closed, very poor security. The location though is optimal with everything closeby in quick walking distance.

6.0 / 10.0

Location of the hotel was great, close to the train station and the main attractions were really close by. The guy that checked us in was very polite and helpful when we couldn’t lock our door properly. The room we stayed in was pretty run down but large and had everything we needed (room 10). On the last night we were woken up by an alarm from a shop of sorts out our window at 3am which then turned into hammering and drilling from around 3:30am to 8:30am therefore we had an awful sleep and were glad to be leaving that morning. Upon checkout the woman at reception who we hadn’t met yet didn’t seem ready to entertain guest and when we asked to leave our luggage for a couple of hours before our train we felt like it was a chore and we actually then debated if we should leave it or just take it with us. When coming back for the luggage we were met with the same rudeness and she frankly just couldn’t be bothered which was disheartening when you’re paying to stay and especially when we were 2 females alone. Personally wouldn’t stay again which is a shame as we’ll definitely return to Florence.

10.0 / 10.0

Great location

3.0 / 10.0

We recently stayed two nights each in the “classic city view” and “superior city view” rooms on our way into and out of Florence. Getting there from the airport was a breeze. Surface tram to a short walk into town. I think a cab would have been more of a problem. A car of your own, a nightmare. We arranged late check in which was flawless. The staff communicated very well and the system they used worked well. The rooms are adequate. Well cleaned but I’ll say maintenance must be tough in these old buildings. It was well worn. In the Superior room, the sheets were clean but the bed cover had old stains and was “past its respectable life”. Both rooms had instant coffee and an electric kettle. The superior had a small fridge. NO AC but a fan and an open window were fine the end of September October. Bathrooms in the rooms were clean water hot and plentiful. Shower heads were a bit past their life sort of sputtering water out. The toilet in the superior room was temperamental. There was actually a hand written sign saying hold the button down for a while. It worked more than not. Again, location!!!! You could pay a lot more but this location was great for the historical down town, museums, cafes, we literally walked everywhere. There was a cafe downstairs from our windows that were active until easily 11pm. Much quieter if you can close the window. So, if a little deferred maintenance is something you find charming this is a gem.

8.0 / 10.0

A very functional hotel. Right in the Centre of Town. Looks a bit small from the outside, but clean. We did not see any staff as we got in after 5.00pm and left before 9.00am.

8.0 / 10.0

We loved the location, staff was great. Id stay again, no air conditioner but we got a fan and were great. Watch out for the mosquitos.

5.0 / 10.0

Great location in old town core. Older building two flights of stairs to rooms. No AC, but a fan in the room and nice window for ventilation. We went late September with day time temps at 80 but were comfortable. Helpful front desk staff during hours. We had an after hours check in but were informed the day prior about how to get in and it worked flawlessly.

8.0 / 10.0

Don't get me wrong, I really enjoyed my stay, everything was reachable on foot and he location is just brilliant. It was way more clean, than I would have thought and wished for. But the furniture and the interior is just something you'll have to get used to

10.0 / 10.0

The hotel was very close to all of the main sights and was less than a 5 minute walk from the SML train station. The staff were incredibly helpful and prompt in their response when we required a late check-in. They allowed us to leave our bags at the hotel after check out so we could explore the city and return to grab our bags when it was time for our train later in the afternoon. The rooms weren't anything special, but had everything that we needed for the night. I would definitely stay here again.

2.0 / 10.0

Totally worn down property, unfriendly staff, floor tiles in the room were broken, no help desk after 5pm. The worst hotel Ive stayed in Europe

10.0 / 10.0

I highly recommend this property to the solo traveler that just wants the bare minimum. Though no AC the fan was perfect, the staff was friendly and informative and got a decent work out climbing all the stairs.

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