Hotel Victoriya





7.9Good
(647 Ratings)
"Great staff - very helpful lady in the reception, who managed to cover all our needs.
The hotel is in a great location, the breakfast/dinner was great. The room was very cozy, nice and clean.
There..."
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Top-tier experienceA high end property in this area
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Featuring a wellness area, Hotel Victoriya is located in Kaprun and offers direct bus connections to the Kitzsteinhorn Ski Area. Free WiFi is available in all areas of the hotel.
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Ski in/Ski out
Sauna
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(647 Ratings)
"Great staff - very helpful lady in the reception, who managed to cover all our needs.
The hotel is in a great location, the breakfast/dinner was great. The room was very cozy, nice and clean.
There..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The food was super! And the sauna is nice.
The 1 big bed should not be two small beds merged or joined. It was not nice to sleep together with a little gap making it uncomfortable.
9.0 / 10.0
Helpful staff, clean property and rooms. Good breakfast
Nothing
10.0 / 10.0
Great staff - very helpful lady in the reception, who managed to cover all our needs.
The hotel is in a great location, the breakfast/dinner was great. The room was very cozy, nice and clean.
There is an underground and safe parking at an additional cost.
9.0 / 10.0
Great pool, very new. The whole property was recently renovated and had a pleasant interior.
Short interval for lunch, only 1 type of food served.
10.0 / 10.0
Spacious rooms, comfy beds and the buffet was tasty.
Nothing
8.0 / 10.0
Good location for ski bus, sauna facilities, hot chocolate and coffees in the lobby, generous room with balcony, good and varied dinner.
Included wine - served from tap. Fruit at breakfast was quickly depleted. Dinner menu could have been more local.
4.0 / 10.0
spa is good. staff were nice.
the rooms are in very bad condition and uninviting, not corresponding to a 4 star hotel. we complained about our first room and the manager gave us another that was a bit better but still nowhere near the expected standard for this price range.
8.0 / 10.0
great view on mountains from room, wellness
too soft bed with too high pillow, as double bed we got two single beds just brought to each other so during night there was hole on between
8.0 / 10.0
location
price
9.0 / 10.0
Food was excellent during the breakfast and dinner.
Very good quality of wellness.
Helpful staff with professional approach.
Heating in the room was not so good.
7.0 / 10.0
room was perfect for our family of four. the baby bed was a great addition. Breakfast was by far the better of the meals with a nice variety of choices.
Dinner was suitable and met our expectations
Wearing masks everywhere, the ski bus only comes every 30 minutes (every 15 would be ideal), not the most accurate info was provided about buses and routes.
8.0 / 10.0
+ Helpful and friendly staff
+ Good food
- The terace was shared with 4 more rooms
- Didn't felt like 4 star hotel, more like 3stars from the room
6.0 / 10.0
The sauna was nice and the staff tried their best to help us.
In the new building we had an issue with warm water for two days, only cold water during the evening.
Room airco wasn't working or with a lot of noise so not the best experience for us.
7.0 / 10.0
We were pretty happy with paying extra for all inclusive as even though we didn't make it for the lunch we were back for the afternoon snack and the food was always good. The location of the hotel was great as we had a nice view of the mountains from our balcony and it was just 1min to the bus stop.
The shower wasn't as small as described in other reviews however I must admit that getting to the bathroom was a bit of struggle. Room itself was okay, but the walls are very thin and we were lucky enough to have very loud neighbors. Lastly the SPA is a swimming pool which isn't the best for relax as it was mainly used by kids, but you can use the sauna or steam bath (only after 4pm).
4.0 / 10.0
Good location.
Late and incomplete room cleaning. Shower gel not replenished for two days. Insufficient capacity of dining room on Sunday due to late staying crowds of Dutch and Belgian tourists. Slippery floors in sauna, corridors and hallway to the ski depot. Entrance to the ski depot covered by black ice. Stained carpets in our rooms. Almost every day woken up between 6 and 7 am by false fire alarm (we were told that this is due to the smoke in the kitchen).
8.0 / 10.0
Großes schönes Haus mit vielen Attraktionen wie Wellness und Co
Leider, beim Abendessen Selbstbedienung und dadurch auf Grund der vielen Gäste leichtes Chaos und somit blieb der eine oder andere Wunsch unerfüllt
Eine freundliche Ansprache des Personals würde möglicherweise auch helfen.
7.0 / 10.0
Schwimmbecken und die Lage
Beleuchtung im Zimmer nicht ausreichend, Bad zu klein, Tische im Restaurant waren nicht sauber, Brauseschlauch defekt
9.0 / 10.0
Glutenfreies Frühstück war kein Problem, schöne Auswahl am Buffet, nettes Personal, gerne wieder!
8.0 / 10.0
Das Frühstücksbuffet hat alles geboten, was es gibt. Das Abend Buffet war außerordentlich abwechslungsreich und von sehr guter Qualität. Das Personal war sehr nett und bemüht. Es hat alles hervorragend gepasst.
Da gibt es nichts, außer vielleicht dass der Parkplatz extra zu bezahlen ist. Das ist ja selten üblich. Die Möbel sind etwas gebraucht, aber das hat uns überhaupt nicht gestört. Es war alles sehr sauber.
7.0 / 10.0
Sehr freundliches Personal, Parkplatzmöglichkeit in der Tiefgarage
Hausregeln wurden von den Gästen ignoriert und vom Personal nicht ermahnt ;
Nicht barfuß in den Essbereich
Rauchverbot auf der Terrasse
Duschen vor betreten des Pools
etc.
Das Zimmer war sauber und in Ordnung, jedoch merkt man, das dieses Hotel stark frequentiert bzw. die Einrichtung schon ein paar Jährchen hinter sich hat.
3.0 / 10.0
Das Essen war leider nicht überzeugend. Auch die Sauberkeit ließ zu wünschen übrig: Die Tischunterlagen klebten förmlich am Tisch, als wären sie schon mit ihm verschmolzen. Das Schwimmbad war zudem unangenehm kalt. Beim Bezug des Zimmers fiel uns sofort der Staub auf – wir mussten selbst mit nassem Papier nachwischen und entfernten dabei eine erhebliche Menge.
Zusätzlich wird für nahezu alles extra verrechnet: Der Bademantel kostet zehn Euro, die Badeschlapfen zwei Euro, der Parkplatz acht Euro pro Nacht – und so geht es weiter.
10.0 / 10.0
Mooi hotel. Leuke wellness , goed onderhouden en proper. Mooie kamer. All inclusive was oké. Vriendelijk en behulpzaam personeel.
Spijtig dat er juist 2 busgroepen waren ( totaal ongeveer 60 personen) die de inkomhal hadden bezet en ook savonds in het restaurant in de 2 zalen bleven zitten waarvoor de andere gasten geen ruimte hadden om te zitten. Ook s avonds aan het buffet en s morgens was het een drukke bedoening. Beter voor deze groepen apart een buffetruimtr voorzien.
4.0 / 10.0
Die Lage des Hotels.
Zimmer sehen auf den Bildern besser aus als in Realität.
Unsere Zimmer wies erhebliche Abnutzungsspuren am Inventar auf. Die Einrichtung war ok.
Der Wellnessbereich ist ok. Aber es war eher ein Badebereich.
Die Parkplatzsituation ist furchtbar. Viel zu wenige, viel zu enge Parkplätze.
Das Hotel agiert, unserem Eindruck nach, nach dem Prinzip Massenabfertigung.
9.0 / 10.0
Výborná kuchyně, ochotný personál
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Victoriya. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Victoriya. Enjoy the water!
Is Hotel Victoriya pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Victoriya?
We found 24 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, free parking, air conditioning, and pool.
