Kan Tulum Hotel

The staff were so friendly and helpful, I am returning just for that reason only. The hotel was in a good location for the town and everything was near by, the hotel facilities were phenomenal and so unique. My partner and I had an amazing time.

Nothing

Las instalaciones son muy bonitas, se siente un resort en medio de la jungla ya que todo alrededor es vegetación y naturaleza

Nos sentimos aislados debido a la ubicación, no había nada que hacer fuera del hotel: restaurantes y beach clubs cerrados, cero vida nocturna (salir a cenar, ver el sunset, tomar unos cocktails…), no había tiendecitas de ropa ni nada que hacer. Los edificios alrededor estaban abandonados. No es culpa del hotel, esque en Tulum no hay nada y no volveríamos a esa ciudad. Sargazo en todas las playas, imposible bañarse. Taxis caros y poca oferta de actividades.

Loved how peaceful it was.

The food was a little pricey

Great rooms, clean and lovely pool. Very little room privacy while also being able to look out the window. Excellent restaurant

Tried to hire bikes through the hotel however on receiving them they were rusty, had no brakes, no helmets and couldn’t adjust the seats. Would not advise doing this. Location wise, it is far away from other tulum amenities therefore you have to walk through massive rain filled pot holes taking up the entire road to get to restaurants/facilities. Not walkable at all