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Norseman Hotel

Facade/entrance

Bed, Bedroom

Food

Bed, Bedroom

Lobby or reception

7.6Good

(810 Ratings)

"Excellent meals"

Verified guest

Don't miss out! Price and availability may change

7.6 / 10.0

Good(810 Ratings)

Hotel in Wick

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

About this hotel

Nestled in the heart of the picturesque town of Wick and overlooking Wick River, The family-run Norseman Hotel features its own private garden. It offers an on-site car park and free Wi-Fi.

Amenities at Norseman Hotel

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Garden

Family friendly

Free parking

Map of Wick

city location on map

Nearby attractions

The Wick Heritage Museum

Castle & Gardens of Mey

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.6Good

(810 Ratings)

"Excellent meals"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(810 Ratings)

Hotel in Wick

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

Map of Wick

city location on map

Nearby attractions

The Wick Heritage Museum

Castle & Gardens of Mey

Available Rooms

About this hotel

Nestled in the heart of the picturesque town of Wick and overlooking Wick River, The family-run Norseman Hotel features its own private garden. It offers an on-site car park and free Wi-Fi.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.6 / 10.0

Good(810 Ratings)

100% verified reviews

8.0 / 10.0

Was good for what we wanted

Breakfast was a huge selection. Warm plates would have been good and food a lot warmer

Bar staff could use a smile

10.0 / 10.0

Excellent hotel

Excellent meals

Leaving to go home

8.0 / 10.0

We enjoyed are stay

Comfortable bed, good food and free parking friendly staff.

The bathroom could do with some attention and the lock and door handle needed attention

3.0 / 10.0

Vwry poor

Not mutch

Dated and shower was well not even a shower

7.0 / 10.0

Reasonable spot after a long drive.

Clean and comfortable. Bar and restaurant onsite, decent food.

A bit tired - frayed towels a bit disappointing.

9.0 / 10.0

Great!

All round very good and the staff were very friendly and helpful in particular

The only issue I had was that the water pressure in the shower was a bit low but still a good shower

9.0 / 10.0

Autumn stay.

Lovely staff. Great room warm and comfortable. Food was excellant.

All good.

7.0 / 10.0

Nice comfortable stay and a good location with good options for a meal and drinks at the bar too

Staff were friendly, meal was good value and the breakfast was fine. The location was good for our purpose too.

Someone came along to our window from outside and banged on our window and whilst this wasn’t a big issue it wasn’t very nice. We did inform the reception staff who said that unfortunately this had arisen beforehand.

4.0 / 10.0

Cheap and does the job for one night - but pretty tired and shabby

Great location for town centre. Free parking.

The room and entire hotel are extremely dated and shabby and in dire need of overhaul / upgrade / investment. No staff at the desk. Really tired and grubby bathroom. Hallway felt like a scene from The Shining!

1.0 / 10.0

did not stay wouldnt leave my dog in that place

just don't even book this place its disgusting !!!

It was totally filthy and when i complained to the receptionist he said he would get us another room, to which i declined as why would one room be clean and another totally filthy, also the communal areas were filthy even the stairs up to the room had not been hoovered and the carpet was shiny with filth - the carpets in reception were dirty, the doors were dirty, the bedding was dirty and the room smelt of sweaty feet - i spoke to the owner Andrew the following day who said that he had been round with his head housekeeper and they could find nothing wrong !!!!! they obviously have different standards to myself. there was a chair in the room which was yellow gingham and it was full of stains, the dressing table looked like it had come off the tip, it was all chipped, the carpet was dirty and the pillow was sticking out of the pillowcase and it was all yellow and stained !!! i asked for my money back from the owner Andrew who said he would have to go back and have another look and get back to me ...... surprise surprise I've not heard from him since, so save your money people and book elsewhere ... thats from experience

8.0 / 10.0

Convenient location for Wick

This was a good location, the room was comfortable and clean. Parking was convenient. Seems to be a frequent stop for mid-sized tour groups as there were several groups that came through during our stay.

Breakfast was OK, the buffet items didn't get re-filled very quickly. We were told we couldn't eat our take-away dinner in the fireplace room, even though there was no one else around.

1.0 / 10.0

Wick is dead, grey & sad place, went to bed early & got up &out at first light, hotel shocking

Nothing much positive, bathroom ok, tea & coffee in room

Everything, was like walking into a nursing home, main carpet dirty, smelly, rooms were unbelievably dated, like from the 80s. Left early morning, never stayed for breakfast, wasn’t eating there. My booking was made for me only, I amended weeks ago, they wanted to charge me £10 extra for wife’s breakfast.probably the worst hotel we’ve stayed in, and the town is on its knees, this place needs a fortune spent on it & it was still £108 for the night, awful. Overpriced. My advice, stay clear of this one, it needs visiting from booking agent and removing from site

7.0 / 10.0

Will book again when visiting the highlands.

Room, breakfast, car park and location all good which is why we have stayed at the Norseman 4 times now.

A technical problem with the fire alarms during the night of 9/10/25 meant that it was impossible to sleep. Everyone in the hotel was outside for a period of time around 3am. This is a good thing from a health and safety point of view!! if in fact there had been a fire however, the alarm system sounded for a few seconds every 20 minutes or so for the rest of the night.

6.0 / 10.0

Cheap and super basic

Super cheap inc breakfast so overall good value for money, bathroom clean, towels nice.

Tired and dated, aimed at guys working away, breakfast not great, room TV couldn’t receive most channels, door lock super flimsy

4.0 / 10.0

Dismal

Breakfast was nice!

Where to start! I have no idea what was going on in the hallway or room beside our but it was very loud and scary with the reception staff banging on the door and the language from the occupant was colourful. Definitely not what I expected and would not recommend to anyone who wants a good nights sleep as the bed felt like the floor and the noise from above and outside very audible

8.0 / 10.0

Was overnight last minute booking did what was needed

Comfortable and clean

First person on reception was not very helpful The night person was very nice

3.0 / 10.0

Very much a needs must stay.

Not much

A very “tired” property. Room was adequate at best. Decor is dated and in desperate need of a renovation. The tv in my room provided sound only. My window did not close fully.

3.0 / 10.0

All rooms need updating, securing and maintenance

The second room after we had moved was a bit better than the first room. The staff on reception who moved us rooms when the first room wasn’t what we had requested was nice and got it sorted with no fuss. Upon entering the foyer looks nice.

First room wasn’t what we asked for. The bedding had stains and the bathroom door wouldn’t close. The second room the window wouldn’t shut properly. Breakfast and evening meal staff weren’t great either.

10.0 / 10.0

A Little Gem

The Sunday Carvery was exceptional. The breakfast was also very good. I've never been in a hotel with a choice of 9 cereals before !! The staff were great too.

The hotel is a little tired.

5.0 / 10.0

Just ok

It was ok

Like an old folks home

3.0 / 10.0

Very disappointing

The Room was clean and the bed was comfortable

Location next to main bus car park was run down, the common areas smelled strongly of rancid fat, there were 3 dog bowls in the lounge with dog food remnants around them but no dog. The dog food was not cleared for a number of hours and even after it had been cleared the bowls remained. The lounge carpet was filthy/very stained We did not stay for breakfast because we were concerned about the cleanliness of the hotel

8.0 / 10.0

Did what it said on the tin

Central and good location. Easy car parking. Good food

No lift and at 80+ was a challenge to climb 2 flights of stairs

8.0 / 10.0

In all good experiences

Staff very friendly

Service in Restaurant in evening very slow

5.0 / 10.0

Nice location,lovely staff.

The location & bed.

Room was to small with our dog.It was like a sauna in the room.The shower was absolutely pathetic.

8.0 / 10.0

Good value for a night stay

Friendly staff, good choice at breakfast, especially fresh fruit, big bed.

Just a wee bit tired, but reflected in price.

7.0 / 10.0

Good location, basic rooms & ok breakfast

The location is nice & hotel is ok.

The sink was kind of blocked & overall breakfast wasn't that good as well

7.0 / 10.0

Good value for money!

Honest hotel, a bit aged but spotless. Very good full Scottish breakfast, also fresh fruit on offer. Very nice food. Room had a good size, bathroom had a tub and was very clean. Plenty of parking available.

All was good.

7.0 / 10.0

Nice rooms, friendly staff and a good location.

Central location, good size rooms , friendly staff.

The condition of the chairs and other furniture in our room was on the shabby side

10.0 / 10.0

Good experience.

Breakfast had plenty choice.

Nothing

8.0 / 10.0

Good location with parking. Good value for money.

Location was good.

8.0 / 10.0

Good and interesting trip down memory lane that showed we are both showing our age.

It was clean. They catered well for those with mobility needs and were friendly and helpful. They potion sizes were what I consider to be generous, especially the evening meal. We were able to invite friends as our guests too. The Sunday Carvery was excellent and deserves its reputation, and its available to non-residents. Experienced members of staff were friendly, shared in a little banter and even appreciated a little history about the hotel before it was The Norseman. (A bit of my mis-spent youth) I look forward to seeing it again when has a bit of a make-over.

It was a Buffet Breakfast but oddly not for tea and coffee. Although the personal touch from staff was appreciated, this was not normal in my experience from other hotel stays. It confused me, and the shortage of a cruet set at our table didn't help, and in my confusion hilariously, I put sugar on my cooked breakfast. I don't have a sweet tooth and neither do I like wasting food, so it was an interesting assault on my tastebuds, trying to balance the sugar with the salt I pinched from another table. I didn't make that mistake again during our stay. Some of the furniture in the room was showing its age, the same generally, with the rest of the building - its looking tired. The younger members associated with 'Front of House' need to relax and not be so serious - a smile would make such a difference to the atmosphere.

9.0 / 10.0

Excellent

Great location, friendly staff, comfy beds and lovely breakfast

Nothing

10.0 / 10.0

Exceptional value for money

Out of the seven hotels I stayed whilst doing the NC500 this was by far the best value for money! Exceptional quality room, dog friendly, though ten pound per dog, I have two, they provided throws, dog bowls as and treats! Exceptional buffet breakfast, with lots of choice. Cannot comment on bar or evening meal, having two dogs and being a solo traveller difficult to get out in the evenings. The staff pleasant, friendly and helpful, would highly recommend.

Nothing to dislike

7.0 / 10.0

Comfortable , acceptable and very dog friendly

Staff were fantastic. We stayed with our dog and altho the pooch wasn't allowed in dining room , we were able to sit in a lovely reception area for breakfast and have the staff catering to our needs . Room was large and spacious , if a little dated , but no issues during our stay

Hotel was fantastic . Not much to see in the town itself , unless you want to buy furniture and eat takeaway foods . My good lady had an issue with certain aspects of the bathroom cleanliness and raised it with staff , but all in all a decent stay

8.0 / 10.0

Comfortable, quiet, very satisfactory hotel and good price Scotland wise.

Easy to find location. Parking was good on the property or off. Room was a good size for the price. Breakfast was fine.

Need a guest back door. Long way from car park round the front to entry. Not a major problem obviously.

7.0 / 10.0

It was a pleasant stay

Plenty room in the lounge and dining area Staff were very pleasant Service was good , parking close by Shower gel and shampoo were excellent

Couldn’t see a lift, hotel was busy and couldn’t get a double room (not the hotels fault)

8.0 / 10.0

Very good and good location

It was what it said it was a hotel and a very good one

6.0 / 10.0

okay stay in an okay hotel.

room was decent size breakfast was good free car park good shower

walls were paper thin so could hear everything through the night

6.0 / 10.0

Perfectly adequate, and well priced, but could do better.

Very central, reasonably priced for the standard

Frequented by bus groups, bus parking made getting into small car park difficult. Dining area was very large and open, and buffet served food ok but a bit dried up. Rooms small and could do with refurbishment - our room toilet roll holder was broken. Water pressure in shower very weak. Bar closed by staff at 10pm on Friday night and had very limited selection. Sticker in support of Federation of Small Businesses but didn’t seem to offer local suppliers.

2.0 / 10.0

Not very pleasant

It had a car park

Food and cleanliness mould in bathroom , strange odour , old pillows staff were very young and not trained well in customer service

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