Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Conveniently set in the center of Inverness, Blackfriars provides free WiFi throughout the property and a bar. The property is around 2.8 miles from University of the Highlands and Islands, Inverness, 6.
Conveniently set in the center of Inverness, Blackfriars provides free WiFi throughout the property and a bar. The property is around 2.8 miles from University of the Highlands and Islands, Inverness, 6.
Amenities
Golf course (within 2 mi)
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Family friendly
Smoking allowed
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Ratings and reviews
8.4 / 10.0
Excellent(842 Ratings)
100% verified reviews
1.0 / 10.0
Cold room, poor service, and broken promises
The location. It is easy to reach pubs and restaurants but the city is very tiny.
The Experience:
We booked what we thought was a hotel, but it is actually guest rooms above a bar/restaurant Upon arrival in 0°C weather with three children, we waited over 5 minutes for the bartender to finish serving drinks before we could check in; although they mention a "reception" at the entrance, the check-in is actually just a section beside the bar counter.
The room was freezing; the radiators were barely lukewarm. Despite being told the heating "needed 30 minutes," it never warmed up. Management acted surprised, but when I checked, previous reviews showed the same room type had the same issue in the previous days.. Although they initially proposed, no electric heater was available (guess why), so our family of five was offered only a single extra blanket for the night (which I refused as it almost seemed insulting as a solution for me).
The Room Condition:
The room is not well-maintained, but we didn't even mention this at the time as we were preoccupied with the lack of heat. After a night with no good sleep due to the cold, we had a freezing wake-up the following morning and tried to leave as soon as possible, making clear that they had to do something about it while we were away for the whole day.
The Refund Deception:
The heating was finally fixed for the second night. At check-out, the host acknowledged the unacceptable first night and proactively offered a 50% refund. They instructed me to request it through Booking.com since the payment was handled there. However, once the formal request was made, the host reneged on their word and refused to authorize the refund they had suggested.
Summary:
You are paying hotel prices for a guest house /b&b room with unreliable facilities and management that does not honor its word. I would strongly recommend staying elsewhere. Not sure what the owner might comment but obviously I have no interest in saying something which is not true or different from the experience I had.
9.0 / 10.0
Lovely family
Breakfast was fab! Lots of choice with the prepaid breakfast.
We had a few big cobwebs around the ceiling in the bedroom.
7.0 / 10.0
Ok to stay 1 or 2 nights.
The place was ok overall, we had a problem with the heating and the room was cold even we asked a few times to fix it. The breakfast was good.
Heating did not work.
8.0 / 10.0
Friendly service in a characterful property that needs some attention.
The staff were lovely and I appreciated the overall vibe of the property, creaky floors and all. It definitely has a potential and it's a convenient place to stay if catching an early train.
The place just wasn't clean enough, plus, there were some really weird odours. On top of that, the heating in my room didn't work, which isn't great when it's freezing outside. Yes, an electric heater was provided but in a similarly small room, and with a suitcase already too big for the space, it was simply inconvenient.
7.0 / 10.0
Overall we enjoyed it there.
Location was great. Friendly staff.
Breakfast could have been better . Toast with the breakfast could have been toasted more. Bacon very hard to chew
Couldn’t get the radiator in bedroom to work
8.0 / 10.0
Disappointed
Beautiful room and spotlessly clean
It was freezing cold. Heating didnt work. We had a small heater but the bathroom was freezing. We did report it to staff on the first day but no one came to see us. February in Inverness without heating is unpleasant
7.0 / 10.0
Very central. Amazing breakfast.
Close to shops and restaurants.
The stair leading to the first floor bedrooms was very dark and lighting didn’t come on until you were half way down which made it difficult to see. Also the central heating in the bedroom didn’t work. A stand alone heater was provided but didn’t want to leave on when out the room so every time you entered the bedroom it was cold.
8.0 / 10.0
Convenient comfortable and central
Convenient for all amenities
Nothing
9.0 / 10.0
Mainly loved it , would come back and recommend
Really lovely building , location and staff. Would definitely revisit or recommend on that basis
The heating in the room was terrible- radiator didn’t work and timing of heating in the morning ( only towel rail in bathroom worked) meant waking up cold . The portable heater wasn’t something you could leave over night to come on before you woke up- this was February and we are wimpy southerners 😂
10.0 / 10.0
Perfect, very good value for money
Very tidy and close to the city centre
Nothing
8.0 / 10.0
Perfect stay for a quick visit to Inverness
Good location and excellent value for a last minute booking. The ladies that attended us at both check-in and check-out were absolutely lovely. Perfect for a short stay in Inverness!
The noises of the wooden floors from the above and adjacent rooms were strange and annoying at first but we kinda got use to it
8.0 / 10.0
Had a lovely overnight stay, room was well proportioned for an overnight. Lots a wee snacks as well which is a lovely to
Room was a good size for an overnight stay. Well stocked and clean.
Get key cards. Keys and the key chain are annoying. It’s 2026.
9.0 / 10.0
3 rd time we have stayed there and will be going back
The food was fantastic and whole place was really clean
Only gripe was the floor boards creak , sounded really loud from above and next doors room when people walked around .
Will book a top floor room next time as have done in the past .
10.0 / 10.0
comfortable cozy and short walk to train station
Great location easy walk from the train station but also quick walk from a parking area. every clean rooms super cozy and wonderful staff
8.0 / 10.0
Good location, staff friendly
Apartment was beautiful and clean, staff were very friendly.
10.0 / 10.0
Great little place freindly and welcoming
Room was comfortable with lovely window looking out onto the street which was lit up for xmas . The food was delicious and well worth having
Nothing it was all good
10.0 / 10.0
Right by the best bookstore and whisky shop - my kind of place
Really comfortable bed, lots of charging points for devices, very clean, complimentary snacks on the desk. Wifi speed very good also.
Would have preferred digital locks / keycards over the 3 separate keys for entry & exit, but that was a fairly minor thing all told.
10.0 / 10.0
A Grand trip to Inverness
Great location. Choices of bus and rail, positioned close by. Central for shopping and entertainment. Not far from River Ness for wonderful walks. Black Friars positioned well on the main street. The staff made us feel very welcome. Easy check-in. The bedroom was very comfortable and spacious. Tasty goodies meet you when you arrive. Delicious dining. Breakfast spread was fantastic, continental and cooked. Evening and breakfast meals are very well presented. Reasonably priced too!. The staff were very attentive, no request was an issue. We will definitely go back. A great visit.
For us there was nothing that would spoil our visit.
7.0 / 10.0
Very pleasant
The breakfast was good. Friendly staff. Nice bath. Big shower
Bathroom could do with a paint job and smelled a bit damp. Couldn't open the windows. The street was quite noisy but it's difficult to avoid that with the location.
9.0 / 10.0
Recommended place to stay in Inverness
Great location, lots of restaurants close by. Room was very clean and spacious. Beautifully decorated and had all the amenities you could need. Loved the included snacks in the room.
There was a loud noise outside the room which sounded like a generator or something similar. Not the hotel's fault but did cause some annoyance.
10.0 / 10.0
Had a great stay would recommend to anyone
The breakfast was great and the location is fabulous next to city centre and train station
Couldn't say a thing bad about it.
9.0 / 10.0
Rooms and beds were very comfortable. This facility has no elevator, but staff were helpful with heavy bags. Continenta
Rooms were amazing. Excellent breakfast. Staff very helpful. And excellent pub two doors down with 10 piece live band on a Wednesday night- would stay a blackfriars again because of excellent location to train and bus stations and other attractions.
Disappointed with evening vibe in the restaurant and no scotch on the menu that I saw.
10.0 / 10.0
Simply delighted to stay here.
The people who run this are all amazing warm and very helpful. The food is excellent, the room was so clean and roomy. I would definitely recommend it and return.
Nothing. Everything was great.
9.0 / 10.0
Location good. Easy access to trains and bus. Friendly folk and relaxed atmosphere.
Continental breakfast was sufficient and tasty.
10.0 / 10.0
Staff are outstanding and helpful
Great verity for breakfast
7.0 / 10.0
The location couldn’t be better — right in the heart of Inverness, with easy access to everything. As owners of Creekvie
We really enjoyed our stay at Blackfriars. The room was spotless, stylish, and very comfortable, blending modern touches with the character of the original building. The staff were friendly and attentive, and the food and atmosphere in the bar and restaurant were excellent.
The quality of the beds really let the stay down. They were uncomfortable and made it difficult to get a good night’s sleep, which unfortunately affected our overall experience. With improved bedding, this could easily be a much more enjoyable place to stay.
8.0 / 10.0
Excellent, quaint getaway, close to everything
Quaint, central, near train station, food & drinks available.
Hard mattresses, squeaky floors
9.0 / 10.0
Great hotel, and pub wonderful stay
Love Blackfriar’s very easy to walk to from the train station with our luggage pub. Food was terrific staff extremely friendly. Our one night stay in several rooms was very comfortable very easy to depart and return on the street the center of the city and all amenities were right there. Breakfast was extremely delicious and very much appreciated.
There was nothing to dislike great place to stay so convenient for getting around the city for getting to the train station for going anywhere for nighttime activities and pubs, restaurants and shopping
7.0 / 10.0
Average facilities and breakfast but convenient location
Good location near the station
Small room, steep stairs. Breakfast was average and strong smell of bleach in breakfast area
5.0 / 10.0
Disappointing for the amount it cost, in truth it’s a pub with rooms or that’s how it comes across
Location worked for where I needed to be
When I arrived they couldn’t find the room key!! The TV didn’t work and the hairdryer was faulty… there was a door leading to the roof that I checked after coming back in after a walk and it was unlocked with my valuables inside!! I paid for breakfast but was told it was continental
The young girl serving at breakfast did her best on her own
8.0 / 10.0
Lovely
The location was perfect for us. And we live on a busy road so the traffic wasn’t a problem at all. Night seemed very quiet but obviously being a main road did pick up early. Beds were super comfortable! Welcome basket is a lovely touch. Staff were pleasant enough.
Musty smell in the bathroom, which also wasn’t as clean as I would have expect. Floors creaked a lot which woke up others and I can’t imagine the rooms below us got away without hearing that too.
At breakfast the continental was hit or miss. First few days was stale bread. Last morning however was amazing and all very fresh and stocked up.
The weird sweeping and moping while having breakfast is super annoying! Moping an area in-front of the buffet where I need to walk can be done after breakfast has finished!?
10.0 / 10.0
Excellent place to stay, wonderful host, would return any day!
Graham was a fabulous host and couldnt have done more for me during my stay. The room and everything was excellent, very comfortable and high quality.
Nothing.
10.0 / 10.0
Friendly, charming, lovely accommodation!
We were on a Rabbies tour with overnight stop in Inverness. The suite perfectly accommodated our family of four! Check in was simple, the staff were all friendly and the room was charming! Loved the generous basket of complimentary goodies! The continental breakfast was an added bonus, in their very pretty pub/restaurant. We truly enjoyed our stay and would definitely come again!
We had some sort of pod coffee maker, but no pods were provided. We just used the instant.
10.0 / 10.0
Great value for centre of town; clean, well-renovated rooms in a historic building.
Breakfast service was quick and had a variety of hot & cold options. Appreciated the attentive staff.
10.0 / 10.0
Wonderful!
Family room was perfect for our family of 4, great to have our two teens close by but a bit separated by their room.
8.0 / 10.0
We loved Blackfriars! The family suite was beautiful and comfortable, and the food is amazing
Breakfast and dinner were delicious! The family suite was comfortable, with so many thoughtful touches -- tea, snacks, bottled waters. Great linens and fans to keep the rooms cool. The staff was welcoming and friendly -- and the inn's location was perfect for exploring the town.
A minor item: There are multiple doors in the family suite that make it a little challenging to move around the apartment.
8.0 / 10.0
Very nice rooms, not sure about the value for the money.
The room was absolutely lovely. It was large, clean, well-equipped and quiet. The bathroom fixtures we modern and of a high quality. The staff was lovely and made us feel welcome when we arrived. There was even a basket of treats in the room for us to enjoy.
The continental breakfast left much to be desired. The quality and variety were low and the aesthetics of the restaurant where it is held did not match the rooms. Overall, we feel like the experience was overpriced.
7.0 / 10.0
Decent central place to stay for a night or two
Great location in a historic inn. Nice restaurant attached which had live music.
I wouldn't say it was a 4 star hotel; the reception/check-in experience is odd since it's in the restaurant
6.0 / 10.0
Good location but a little disappointing overall
Good location. Clean and comfortable.
It was noisy over the bar and restaurant. I’m through the walls to the other room. Plus outside noise, too. Check-in was at 2 pm and yet the room was not ready. You are welcomed by lots of smelly untidy bins outside
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Blackfriars. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Blackfriars pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Blackfriars?
We found 14 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, non-smoking, pets allowed, and heating.
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