Hamlet

Lobby or reception
Hamlet Bed and Breakfast in Dubrovnik
Decorative detail
Photo of the whole room
Bed, Bedroom
review stars
5.8
(329 Ratings)
"Excellent staff"
Verified guest
Don't miss out! Price and availability may change
5.8 / 10.0
(329 Ratings)

Bed and Breakfast in Dubrovnik

4-Star Bed & Breakfast

Reasons to book

High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this bed and breakfast

Featuring stuccoed ceilings and elegant period furniture, the B&B Antica Ragusa is set right in the Old Town of Dubrovnik. It offers free internet via TV in all rooms.

Amenities at Hamlet

Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Laundry services
Ironing facilities
Safe
Contactless check-in/out
Cleaning products

Map of Dubrovnik


Available Rooms

$$$$
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Ratings and reviews

5.8 / 10.0
(329 Ratings)
100% verified reviews
1.0 / 10.0
highly disapointing scam
Read the google reviews before booking. this hotel might be ok for a short stay, however the area is overpriced so don't reccomend chosing.
it's a scam - this place doesnt meet the hotel standards. they take the money for things they dont deliver. There were issues with a hot water in mt room. They sell breakfast that they don't provide, the TV not working, internet is very slow and obviously there's no city view...highly disapoiting stay
8.0 / 10.0
Basic but quite ok
Great location. Helpful staff.
Dirty bathroom. Poor hairdryer and no toiletries.
2.0 / 10.0
Very disappointing hotel.
The location was great and the overall room was ok. Very basic facilities.
There was a horrid smell downstairs which I didn’t like at all no idea what it was but was very unpleasant. The room could have had some basic amenities such as soaps and a kettle with some tea. This could be a lovely hotel they just need to really renovate it.
6.0 / 10.0
Good location, room is good size, but needs maintenance and some TLC.
Good location
We had to wait for the room for 45 minutes. The lobby is messy and the hotel needs maintenance and deep clean.
1.0 / 10.0
SCAM hotel
The place is a scam, nobody was there to check us in. I called their "emergency phone" 5 times with no answer until they turned it off. They didn't answer any emails, calls or messages over the course of the trip, stole €350 off me to leave me stranded on the streets of Dubrovnik. Didn't even leave me a note, instead there were 2 mystery keys which to my horror (and the other guests!) opened rooms that were already occupied. Tourists pay your wages and do not deserve to be treated with such blatant disrespect. Shame on you.
1.0 / 10.0
Run away! As fast as you can!
- Dust everywhere, it was like there was no cleaning service. Dust on the floor, on the lamp, on the tables, strings of a mix of spider web and dust hanging from the ceiling. We had to clean these things ourselves. First time we enter a hotel room that both feels and looks dirty. The only thing they must have done is putting clean sheets. We hope so. - The offer on Booking was saying "cot available upon request". He had requested it but neither got a response nor a cot. - Killed mosquitoes on several parts of the walls, clearly visible. They could have easily cleaned them. - An absolutely disgustingly dirty carpet that should had been replaced long time ago, with dust and big dirty stains that were either blood or vomit, or God knows what. - Holes in the ceiling of the bathroom, inviting mosquitoes and cockroaches continuesly. - A cockroach visited us in the night, probably either from the hole on the ceiling or the little holes on the floor. - The sink in the bathroom and also the shower had mold, a significant amount of mold. - There was neither shower gel nor shampoo, and the handsoap liquid was almost empty. - Paper thin walls, the music from the bars downstairs kept us awake until after 2am and at 06:30 we woke up to the voices of other residents that were also complaining, distinctively saying "someone needs to call Booking". - The breakfast offered in the morning was a shame for a "4 star hotel". Some cereals, salami, cheese and bread. Overall, that was nowhere close a hotel advertised with 4 stars. For the end, after we emailed the hotel and booking customer service to get a refund, the hotel marked our stay as „no show” asking for a full payment. Just ridiculous.
Everything was just bad. Including the treatment we got after making a complaint.
1.0 / 10.0
AVOID. Dirty and overpriced!!!
Location and only
Apart from the location, everything was awful. Dirty blankets with stains, unclean toilet, no proper bedding, internet not working. For 140 € + tax per night, this is unacceptable. Felt disgusted the whole stay. Avoid!
1.0 / 10.0
COCKROACHES in the room. This place should be SHUT DOWN!!!
Nothing. This place is in breach of basic health and safety norms and should be shut down. We had to leave in the middle of the night as we could not sleep in a room with cockroaches.
DON’T BOOK THIS PROPERTY, THIS PLACE SHOULD BE SHUT DOWN!! The photos on the hotel’s page are very old and do not reflect the reality of the situation now. The place is extremely run down, dirty and there are SERIOUS health and safety concerns. We only had one socket working in the whole room and it was in the toilet dangerously low and close to the shower, it would be quite easy to spill water on it. The other sockets are dangerously coming off the wall (again in the toilet, one can end up electrocuted). The room was smelly, there was black mould in the toilet, the door locks are dodgy and the hotel is not staffed during the night, while it is falsely advertised on booking.com that the front desk is 24/7. The aircon was not working and there was no remote for the TV. But the WORST thing was finding a massive COCKROACH in the room. We could not sleep there, we had to pack our bags and leave in the middle of the night and found ourselves with no place to go. Of course because the hotel is not staffed during the night, there was no one to help us. We called booking.com customer service Who basically told us that they may issue a refund IF THE PROPERTY AGREES, and told us that we needed to book an alternative accommodation at our own expenses. We ended up having to pay for a pricier accommodation out of desperation as it was the only one available and contactable at that time of night as well as an uber to get there as it was out of Dubrovnik. We ended up spending double the original price and Booking.com has shockingly still not been in touch with us regarding a refund nor has offered us compensation for the very distressful experience. It is deeply concerning that booking.com advertises unsafe and misleading accommodations and provides no support to customers when something like this happens. I will have to escalate this complaint if it is not resolved swiftly and adequately.

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this bed and breakfast has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this bed and breakfast?

Parking is not specified as an available amenity at Hamlet. For more information, we encourage you to contact the property about where to park.

Is there a pool at this bed and breakfast?

We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.

Is Hamlet pet friendly?

Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hamlet?

We found 15 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.


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