Sheraton Novi Sad
Top rated by guests





9.3Outstanding
(831 Ratings)
"Staff were very polite, friendly, helpful and willing to help. Breakfast was excellent and food at the restaurant was very delicious. I also like the Bar with various nice drinks."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Novi Sad and with Promenada Shopping Mall reachable within 1.7 miles, Sheraton Novi Sad provides concierge services, non-smoking rooms, a restaurant, free WiFi and a bar. This 4-star hotel offers room service and a 24-hour front desk.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Sauna
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.3Outstanding
(831 Ratings)
"Staff were very polite, friendly, helpful and willing to help. Breakfast was excellent and food at the restaurant was very delicious. I also like the Bar with various nice drinks."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Absolutely nothing.
This was one of the worst hotel experiences I have ever had.
The room smelled strongly of sewage and stagnant water. The odor was constant, intense, and impossible to ignore. It felt like sleeping next to an open sewer. Even after leaving the hotel, my clothes and belongings retained the disgusting sewage smell.
The cleanliness was completely unacceptable. The room was not properly cleaned, and the bed linen did not smell fresh. The entire hotel felt dirty and neglected.
The breakfast was shocking. The food was clearly stale, dry, and unappetizing. The pancakes were hard and obviously not fresh. Serving utensils had dried, old food stuck to them, which clearly shows that basic hygiene standards are not maintained. It was disturbing and completely unacceptable.
The staff was unfriendly, indifferent, and did not seem to care at all about the guests or the condition of the hotel.
This hotel demonstrates a complete lack of hygiene, maintenance, and management oversight. I would strongly advise anyone to avoid staying here. This property seriously damages the reputation of its hotel chain.
This experience was unacceptable in every aspect and should not be tolerated by Booking.com or future guests.
6.0 / 10.0
Room is good, like what I expect, Sauna is good and many room and enought for many guest
1.The jacuzzi is quite small and only one and also shared with other guests
2. The breakfast was okay, but for Sheraton standards, it could have been better
10.0 / 10.0
Staff were very polite, friendly, helpful and willing to help. Breakfast was excellent and food at the restaurant was very delicious. I also like the Bar with various nice drinks.
Nothing
10.0 / 10.0
Good Location, fiendly Staff, posibility for parking and good food.
The bed was not so comfortable.
8.0 / 10.0
Our stay at Sheraton Novi Sad was excellent from start to finish. The staff were welcoming, professional, and always ready to help, which made us feel truly cared for. The room was spacious, modern, and spotlessly clean, with a very comfortable bed that guaranteed a great night’s rest.
Breakfast offered a wide variety of fresh and delicious options, and the restaurant service was outstanding. The hotel’s location is convenient, and the overall atmosphere is elegant yet relaxing.
We had a wonderful experience and would gladly return on our next visit to Novi Sad. Highly recommended!
8.0 / 10.0
Good breakfast
10.0 / 10.0
Just great hotel in Novi with lovely staff. Very good
Everything was perfect
10.0 / 10.0
Amazing business hotel with clean rooms a great service
A bit far from the city centre
10.0 / 10.0
Friendly staff.
Good food.
Clean hotel
Comfortable bed
There is nothing I can think of
9.0 / 10.0
Great staff, spacious room and spa.
Max A/C is 20 degrees which was not convenient for me.
Also makes no sense to charge 30 EUR entrance fee for rooftop bar. I wanted to have a drink there before going out but apparently its only reserved for club members.
10.0 / 10.0
The room was spectacular.
10.0 / 10.0
We had great stay in Sheraton, Novi Sad.
- large rooms
- big and comfortable beds
- convenient underground parking (although a bit tight)
- great breakfast with lots of things
- staff always there to help
And most importantly - our small poodle was welcomed as well!
Cant think of anything negative… maybe only that location is not in the center, but we travelled around in our car, so not an issue.
Next time we visit Novi Sad, we will choose again Sheraton for sure.
8.0 / 10.0
Hotel staff were very polite and friendly with great service mind. Breakfast and executive lounge were very good.
There was no facial tissue provided.
10.0 / 10.0
Nice place, good breakfast
10.0 / 10.0
Excellent facilities with world-class customer service
Nothing at all!
10.0 / 10.0
Nice bar / nice room, comfortable. Best novi sad can offer
No parking , no valet in sight or a sign. People parked on the area for drop off.
7.0 / 10.0
The rooms are generally comfortable, clean, the staff is very good. Breakfast is tasty
The hotel is at a distance from the center (2,5km), which is ok for adults but quite a challenge for kids. Also, the air conditioner in one of our rooms didn’t work well
10.0 / 10.0
Great hotel, located on the main road to the city, slightly outside the center. It offers a parking garage for a small fee and bicycles for rent (recommended - the infrastructure of the city favors the use of bicycles).
Exceptional breakfast - varied and fresh. Nice spа on the top floor.
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10.0 / 10.0
Breakfast whose great plenty of choose , staff very helpful in breakfast room and in reception.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Novi Sad. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sheraton Novi Sad pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Novi Sad?
We found 31 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
