Sheraton Novi Sad

Top rated by guests
Lobby or reception, Seating area
Photo of the whole room
TV and multimedia, Living room, Seating area
Photo of the whole room
Photo of the whole room
review stars
9.3Outstanding
(831 Ratings)
"Staff were very polite, friendly, helpful and willing to help. Breakfast was excellent and food at the restaurant was very delicious. I also like the Bar with various nice drinks."
Verified guest
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9.3 / 10.0
Outstanding(831 Ratings)

Hotel in Novi Sad

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this hotel

Located in Novi Sad and with Promenada Shopping Mall reachable within 1.7 miles, Sheraton Novi Sad provides concierge services, non-smoking rooms, a restaurant, free WiFi and a bar. This 4-star hotel offers room service and a 24-hour front desk.

Amenities at Sheraton Novi Sad

Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Sauna
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Novi Sad


Available Rooms

$$$$
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Ratings and reviews

9.3 / 10.0
Outstanding(831 Ratings)
100% verified reviews
1.0 / 10.0
Terrible stay with sewage odor, poor cleanliness, stale food, and indifferent staff — unacceptable.
Absolutely nothing.
This was one of the worst hotel experiences I have ever had. The room smelled strongly of sewage and stagnant water. The odor was constant, intense, and impossible to ignore. It felt like sleeping next to an open sewer. Even after leaving the hotel, my clothes and belongings retained the disgusting sewage smell. The cleanliness was completely unacceptable. The room was not properly cleaned, and the bed linen did not smell fresh. The entire hotel felt dirty and neglected. The breakfast was shocking. The food was clearly stale, dry, and unappetizing. The pancakes were hard and obviously not fresh. Serving utensils had dried, old food stuck to them, which clearly shows that basic hygiene standards are not maintained. It was disturbing and completely unacceptable. The staff was unfriendly, indifferent, and did not seem to care at all about the guests or the condition of the hotel. This hotel demonstrates a complete lack of hygiene, maintenance, and management oversight. I would strongly advise anyone to avoid staying here. This property seriously damages the reputation of its hotel chain. This experience was unacceptable in every aspect and should not be tolerated by Booking.com or future guests.
6.0 / 10.0
The room was comfortable, but the amenities and breakfast were underwhelming
Room is good, like what I expect, Sauna is good and many room and enought for many guest
1.The jacuzzi is quite small and only one and also shared with other guests 2. The breakfast was okay, but for Sheraton standards, it could have been better
10.0 / 10.0
I enjoyed staying at Sheraton Novi Sad. Highly recommended
Staff were very polite, friendly, helpful and willing to help. Breakfast was excellent and food at the restaurant was very delicious. I also like the Bar with various nice drinks.
Nothing
10.0 / 10.0
Good in overall
Good Location, fiendly Staff, posibility for parking and good food.
The bed was not so comfortable.
8.0 / 10.0
A wonderful and comfortable stay with excellent service
Our stay at Sheraton Novi Sad was excellent from start to finish. The staff were welcoming, professional, and always ready to help, which made us feel truly cared for. The room was spacious, modern, and spotlessly clean, with a very comfortable bed that guaranteed a great night’s rest. Breakfast offered a wide variety of fresh and delicious options, and the restaurant service was outstanding. The hotel’s location is convenient, and the overall atmosphere is elegant yet relaxing. We had a wonderful experience and would gladly return on our next visit to Novi Sad. Highly recommended!
8.0 / 10.0
Excellent for a Business Trip
Good breakfast
10.0 / 10.0
Great hotel in Novi
Just great hotel in Novi with lovely staff. Very good
Everything was perfect
10.0 / 10.0
Great place for people who have already been in Novi Sad
Amazing business hotel with clean rooms a great service
A bit far from the city centre

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Sheraton Novi Sad. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Sheraton Novi Sad pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Sheraton Novi Sad?

We found 31 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.


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