Cityhotel Monopol





7.9Good
(2,511 Ratings)
"Rooms very clean
Staff fabulous
Able to check in early"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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This 3-star hotel is located directly on Hamburg's Reeperbahn nightlife mile. It offers soundproofed rooms, free Wi-Fi in the lobby, and a 24-hour cocktail bar.
Concierge services
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Safe
Accessible by lift
Key access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(2,511 Ratings)
"Rooms very clean
Staff fabulous
Able to check in early"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great location and price value balance
Bath room curtain
8.0 / 10.0
Very close to the venues we wanted to visit
Super friendly and helpful staff
1.0 / 10.0
We booked this hotel because it was advertised on Booking.com as having soundproof rooms. That is completely false. The noise from the Reeperbahn and from live music inside the hotel itself made it impossible to sleep. The windows do not block the noise at all.
We complaint to the staff was in charge at night, who was partying in the lobby while on duty and could not help in any way - as their mind was clearly somewhere else.
When we complained again the morning, the Sales Manager refused to change our room or offer a refund, even though Booking.com support contacted the hotel on our behalf requesting a room change. The staff were dismissive and unhelpful throughout. The sales manager at the entrance was aggressive and kept refusing Booking.com calls, or just turn them off in order to avoid the problem.
If you value rest, honesty, or professional service, avoid this place. It is dishonest to advertise rooms as “soundproof” when they clearly are not, together with having the worst attitude we’ve ever experienced.
9.0 / 10.0
Location is very strategic and near to public transportation and restaurant
The room is clean and enough space
I did not have
9.0 / 10.0
The hotel is good with a strategic location for public transportation and restautant
No
9.0 / 10.0
Excellent stay in the heart of St Pauli, lovely hotel, friendly and helpful staff, received a super quiet room, which I was totally impressed with. Room was comfortable, excellent shower, and super fast WIFI. Will totally recommend this hotel for anyone planning a visit to this part of Hamburg and not only.
6.0 / 10.0
The location of the hotel is awesome. Fortunately, the windows have a great insulation. Therefore, you don't here anything, but the room gets very warm.
The room is ok, enough for just resting. It is small, and the bathroom is not the best. However, it was super clean. Overall, you pay most for the location.
3.0 / 10.0
Nothing.
The location is not suitable for families or couples, as the area is surrounded by nightclubs and establishments that are not family-friendly. During my stay, there was a motorcycle event happening nearby, and the front of the hotel was crowded with bikers who were drinking excessively and behaving disrespectfully, especially toward women.
The room was also disappointing. It faced a busy avenue with loud music playing throughout the night, making it extremely difficult to sleep. Additionally, the bed was very uncomfortable.
At check-in, the parking arrangements were not explained clearly. As a result, I had to pay the full parking fee directly at the lot, without receiving the hotel’s advertised discount.
Overall, I do not recommend this hotel for families or couples looking for a peaceful and respectful environment.
9.0 / 10.0
Location staff and beds were comfortable
Nofink
8.0 / 10.0
Great personnel, 24 hour reception
8.0 / 10.0
Great location in the heart of the Reeperbahn, room
Serviced every day
Not the cheapest for the area & no tea / coffee but it’s fine, good cafe downstairs
6.0 / 10.0
Nice location and amazing staff
The room was extremely hot, it was super difficult to sleep, there was no air conditioning or even a fan.
7.0 / 10.0
Location is not appropriate for families, being in the centre of a red light district, although its safe for adults
Bed was too soft
10.0 / 10.0
Rooms very clean
Staff fabulous
Able to check in early
Nothing
9.0 / 10.0
Second time staying at this hotel. Great location, rooms are clean and good size, staff are really friendly and helpful.
7.0 / 10.0
The hotel is located in the bar and theatre zone. If you like party, it is a good place to stay; otherwise, you must be aware that it's going to be a lot of noise at night. It is a practical place to stay in for a day or two.
9.0 / 10.0
nice area
parking
10.0 / 10.0
This is a review for C. Hoffman, for whom I booked the stay. She was pleasantly surprised by the hotel and would recommend. She only stayed for one night.
There was nothing to complain about.
7.0 / 10.0
Location is good. It is closer to Elbtunnel, Landungsbrucke. It is located in Reeperbahn and what I didn't like is that you can see a lot of homeless people and also drunk people. The area is a little bit dirty but anyway it is safe to walk there. It is ok just for two nights.
The room "Single room" is not what you see in the pictures. You receive another room without desk, smaller and the shower is with curtain not a glass door like in the pictures. They should update the pictures or simply give you what you are paying for. It was expensive for the room I received. You need to know that the pictures are not the real rooms. I wont go next time there.
9.0 / 10.0
Nice, clean, safe hotel with clean room, big bed and spacious bathroom. Was a solo female traveller for the night and enjoyed it.
Can't complain, maybe a lift could be handy?
7.0 / 10.0
Near city center, clean small room, good breakfast
Noisy area, window view to the street, absence of ventilation/air conditioning
6.0 / 10.0
The room is spacious enough for two. I like the lights and the closets for each guests
The bathroom is small and I was checked in to a garage view room which was not nice.
6.0 / 10.0
Staff are friendly. The location is good, it is very convenient to go to the fish market.
Facility is outdated.
7.0 / 10.0
Location of the hotel is great for exploring Hamburg, close to many transport links. Staff were friendly and the room in good condition.
The hotel is direct on the Reeperbahn, so it will be noisy. However our room was on the back which was generally fine.
8.0 / 10.0
The hotel itself was really nice and most importantly clean. There's no AC so in summer it is quite hot, but that's alright to me as ACs aren't common in central Europe.
The location is not quite good - Reeperbahn is a red light district and I've never seen so many junkies and homeless people around. Place looked scary to leave your car for a night. Not many nice walks could be done there.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Cityhotel Monopol. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Cityhotel Monopol pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Cityhotel Monopol?
We found 15 amenities for this rental. This includes concierge services, free wifi/internet, free parking, non-smoking, and pets allowed.
