Tetra Serviced Apartments by Castle





7.8Good
(913 Ratings)
"Room was clean n fresh , staff were very accommodating and did everything they could to make our stay safe n comfortable"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 2 baths
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Tetra Serviced Apartments, By Castle offer spacious apartment accommodations in the heart of Auckland CBD (Central Business District), just 164 feet from the shops, entertainment and restaurants of Queen Street. Free unlimited Wi-Fi is available.
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Accessible by lift
Key access
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(913 Ratings)
"Room was clean n fresh , staff were very accommodating and did everything they could to make our stay safe n comfortable"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Reasonable price
They didn’t service the room but did drop off new towel when asked. Didn’t like to $200 bond I had already paid for the room. Was noisy throughout the night.
5.0 / 10.0
Location close to bus, not noisy, beds comfortable
Shower door was broken, stand alone fan didn't move back forth, there was no milk on arrival, no tea towel or dish cloth
8.0 / 10.0
Excellent location, close to town hall (3 minute walk), Queen Street, about 12-15 minute walk to the Sky Tower and Britomart. Facilities were good, bathroom was a bit tired but functional. We booked a two bedroom unit, rooms were a good size, plenty of clothes storage.
Bathroom facilities could use an update, but they were functional.
5.0 / 10.0
location and security in the building
No car parking spots
7.0 / 10.0
Great location, easy check in and out. Good privacy.
Very hot and stuffy inside the rooms. Two fans were provided luckily, but A/C would have been nice.
9.0 / 10.0
Great location, quiet
6.0 / 10.0
Location was decent. Having two rooms was good!
No AC, was very hot. Couldn’t keep the windows open as there was a lot of noise from construction. Bed was way too soft for our liking and was not comfortable! We asked about parking and were told where to park… cost us $102+ for parking for two days. Next time we will stay somewhere where the parking is included and add the $51+ per night to the cost of the room.
8.0 / 10.0
It is in the city and love the view!
They did not mention that the apartment does not go for daily housekeeping.
3.0 / 10.0
It was in the city
No outlook at all. Location not great. No light in the bathroom. Untidy neighbours looking straight into the room. Very small TV . Bathroom fan very loud and took a long time to automatically turn off. We won’t come back nor would recommend. Photos online NOTHING like the property
7.0 / 10.0
Room was on 12th floor with a pretty good harbour / city outlook. The location was great to walk everywhere in the CBD or a cheap uber to central locations. It was clean, tidy and overall good.
One of the mattresses was really quite stuffed, was lumpy and very unsupportive. Noticed the bathroom fan wasn't working making it very condensated after showering.
7.0 / 10.0
Great location and great price to visit the city
Rooms are not like shown in pictures (AI generated I believe). Apartment was small for 4 people and very warm to sleep - there is no AC, just a fan
5.0 / 10.0
Location was good, beds were comfy
The room was way too hot no aircon, ringing and waiting for staff to come to reception for check in and check out. No parking close by.
6.0 / 10.0
Close to Main Street, the room I was in had a great view of the tower
No mattress protector and bed was very hard and uncomfortable
9.0 / 10.0
I got an apartment with two rooms, and it was surprisingly spacious for the price, with 2 full bathrooms which came in super handy. The location was great, it was only a short walking distance from queen street, Albert park and many of the bus stops, and a parking building close by. The rooms were clean and the staff were very helpful and willing to cater to our needs, and let us leave our bags in the reception area which was helpful because of the 10 o'clock check out. It was perfect for a short stay, and had enough cutlery and kitchen equipment to accommodate 4 people, and even a hair dryer and ironing board which were an added bonus. The check in process was extremely easy and quick. There was also a fan in both rooms.
the hotels quiet hours were from 9 pm which I thought was a little early and the fine of $200 if you were too loud felt a little harsh considering the walls where quite thin, I was able to hear the room above loudly walking around in the morning so I wondered if I would be causing a disturbance and face the fine just by walking around.
7.0 / 10.0
Location and bed is comfy.
Sidetable and lamp would be nice to have, seems clean until I found an insect in the bed, cooking pans need replacing.
9.0 / 10.0
Very close to everything in the Auckland CBD
Nothing
10.0 / 10.0
Room was clean n fresh , staff were very accommodating and did everything they could to make our stay safe n comfortable
10.0 / 10.0
Everything location clean
7.0 / 10.0
We liked the location
Lack of space.
9.0 / 10.0
Accessibility
Na
4.0 / 10.0
2 beds and 2 bathrooms
Floor felt disgusting. Receptionist told us our room was 1112, twice and it was 1208. That made the elevator real fun as it was card activated. No fans in one of the bathrooms. No TV in one of the rooms. No parking. Had to pay to park and it was a third the cost of the room to park. Pay the extra money and get a better place to stay with parking and in a better part of town. And to top it off the shower was meh. At least if you are going to torture me, give a hot shower.
10.0 / 10.0
All facilities
Nothing
10.0 / 10.0
We had a very early start to our day and arrived in Auckland from the South Island and we were lucky to early access so we could nap before our day.
Beds very comfortable and didn’t have any road noise.
6.0 / 10.0
Easy check in/check out, good location, good price
$200 bond is charged to card then returned after checkout, other places just hold a copy of card incase of damages but don't pre-charge. There was an evacuation of the entire building because of a fire alarm, however, the alarm in our room and hallway didn't work , so we were completely unaware. Only found out when I went to the foyer to collet a pizza while my wife and kids were still up in the room
7.0 / 10.0
Location
It wasn’t as nice as I thought it would be
9.0 / 10.0
Excellent value for money in central Auckland. We were a family of four in a one bedroomed apartment and it was good option for a one night stay. Location was great and the car park around the corner was reasonable for overnight parking.
No real issues. If we were staying longer we might have gone for the two bedroomed apartment with a lounge area to give us more room.
8.0 / 10.0
Very friendly and helpful staff members
N/A
5.0 / 10.0
The accommodation is located in the middle of AUT (Auckland University of Technology) urban campus. Many cafes and restaurants within walking distance.
The photos are not accurate - they make the property look bright and spacious. The apartments are VERY basic and a little gloomy. Control knobs were removed from radiators so no way to heat the place. Also, the reception is not open 24/7.
5.0 / 10.0
Good location for University
Traffic noise- no sound insulation, very basic accommodation
10.0 / 10.0
Super spot close to all the main areas or just a small taxi ride, quiet location and all rooms have a small balcony. No onsite parking but there is an overnight parking just 50m down the road. Booked a room with two double beds and got one with two rooms for the price of one.
7.0 / 10.0
Great unit to stay in.
I was unsure how to get a key when I arrived as reception is closed on a Saturday.
10.0 / 10.0
Loved how nice the apartment room was and also the cleanliness. Bathroom and kitchen were well equipped
4.0 / 10.0
Close to town
Traveled with two disabled people, could not stop outside, had to park on a very busy footpath, very poor. On the first night, only one electric blanket and one heater worked. second night, no heater
9.0 / 10.0
Proximity to town. Space and clean.
Everything was excellent
9.0 / 10.0
Spacious.close to amenities and parking.
Modern clean comfortable
7.0 / 10.0
Great location, room was as expected. Relatively good communication. Good Tv
Found a few black hairs in the bed sheets. Nobs to operate the wall heaters were missing.
9.0 / 10.0
They have everything you need. And stores nearby
8.0 / 10.0
The room was very comfortable, and we could see the Sky tower which was lovely at night. Bit of a building site outside but the kids loved watching the huge crane working. Great having two bathrooms.
There was nothing for the kids to drink, eg hot chocolate would have been nice and minimal teabags etc but enough for what we needed.
9.0 / 10.0
Friendly and super helpful staff & convenient store downstairs with Asian goodies.
The beds are a bit too soft. Rooms are very much like student accommodation.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Tetra Serviced Apartments by Castle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Tetra Serviced Apartments by Castle pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tetra Serviced Apartments by Castle?
We found 13 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and laundry services.
