JUFA Hotel Malbun

The hotel is awesome, as it is almost on the top of the hill. You have to count with a 20-25min right to get down to Malbun. The location is very nice, the staff is incredibly helpful and the hotel offers a nice restaurant and an activity room to play table tennis, football or a playground for children.

The location is strategic, right outside the bus stop and a short walk to the Sareis Chairlift. The breakfast and dinner is excellent and well-priced. The wellness facilities are superb, particularly the sauna. Staff are also incredibly helpful and friendly.

The walls can be quite thin, particularly for rooms that have a locked connecting door to another room.

The location seemed convenient, particularly for skiing as the hotel is very close to the lift, but for us the overall standard and amenities were well below expectations for a four-star hotel.

Unfortunately, this hotel was quite disappointing for a four-star property. The room and breakfast were both very basic, and we were surprised by the lack of amenities we would normally expect at this level. There were no standard coffee-making facilities in the room, and a kettle was available only with a deposit. There was also a deposit mentioned for a better hairdryer, although a very basic one was provided in the room. These small things made the overall experience feel much more like a budget hotel than a four-star stay. The cot provided for our baby was also broken. As we were staying only one night, we mentioned it at checkout mainly so it would not be given to another family. To his credit, the receptionist handled this well and kindly waived our parking fee as compensation.

It was in a pretty valley.

The staff was surly.