Affittacamere Novoli

I enjoyed the room and the friendly and helpful staff.

My pillow was very hard. The AC didn't get the room very cold, especially for a room sleeping four. You also have to share a bathroom with another room, but it was a spacious bathroom.

We were there for a concert nearby, so the location was very good, you're 15 mins by tram to the city centre. The price was good too, plus the staff was amazing.

Perhaps facilities are a bit basic.

We LOVED the staff: Adel was super helpful with tips on traveling to Novoli, even asked if we had a vehicle which was AMAZING. He was supportive with information for traveling via the tram to the museo in Firenze. He made recommendations for street food, a Pizzarea to enjoy an extra discount. Besiana went ABOVE and beyond with her job for cleaning 🧼🧹 to ensure we were happy each and everyday. She brightens this place with her smile and warm Buongiorno! Her incredible patience with my così così Italiano. We ended up extending our time here. Although, we would have liked to have the conveniences of cooking facilities for our family we opted for the way we were welcomed here with the Italian 🇮🇹 culture of famiglia.

It would be appreciated if the other guests were more respectful of the people who are paying overnight guests as well. It is not your parents house for you to leave your dirty dishes for others to clean up after you, nor the staff of this Novoli. If they are to do this then there should be extra fees included with those who are doing this kind of behavior. I do not think it should be tolerated. It is completely disgusting to leave a mess plus inappropriate. Be mature, an adult and clean up after yourself. It makes more work for the others staying here, or the staff at the Novoli. Grazie di cuore!

location and price were good!

shower wasn't working well but in the meantime I didn't had time to "complain" about it because I was staying just for 1 night