Crowne Plaza - Belfast by IHG
Top rated by guests





8.7Excellent
(3,249 Ratings)
"Very clean and fresh"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Crowne Plaza - Belfast is a 4-star hotel is located in the surroundings of Lagan Valley Regional Park, just 15 minutes by car from Belfast's thriving city center. Complimentary parking and an indoor pool are featured at the property.
Business facilities
Golf course (within 2 mi)
Concierge services
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Top rated by guests
8.7Excellent
(3,249 Ratings)
"Very clean and fresh"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Gym
Location, food wasn’t great, no vending machines after the gym closes?
9.0 / 10.0
It was a lovely hotel, and the staff were very friendly and helpful. They gave us great tips on where to go and how to get there each day that we visited. The room was lovely, the pool and facilites were great, and the staff were brilliant. The children loved the breakfast, which had an extensive choice of foods.
The only thing that we found a little uncomfortable was the sofa bed that was given as the extra bed in the family room that I booked. Our two children shared it, but didn't find it very comfortable.
10.0 / 10.0
Very clean and fresh
10.0 / 10.0
The staff were very friendly and helpful, pool was really nice and facilities clean. Food in restaurant was beautiful.
10.0 / 10.0
Great stay kids loved it food beautiful 😍
Kids loved the pool
10.0 / 10.0
Tidy clean rooms beautifully decorated and very comfy beds and pillows. Breakfast was lovely too with everything fresh and plenty to choose from. Pool and spa area were excellent too.
Our room wasn't ready when we arrived due to it being a Sunday after a busy Saturday night but we only had to wait around 40 minutes which wasn't that much of an inconvenience, though the reception staff couldn't be more apologetic and gave us drink vouchers for the bar while we waited, when we did check in as an extra apology the reception staff gave us complimentary breakfast the next morning plus a late check out at 2pm which was very much appreciated. Overall I couldn't fault the staff especially Ryan on reception who was extremely helpful.
Couldn't fault the hotel whatsoever and will be booking again soon.
8.0 / 10.0
Location and comfy beds
Pool to crowded, breakfast area the same although it was an Irish bank Holiday so can't really complain
9.0 / 10.0
The hotel was clean and the staff were super friendly and nothing was a problem for them.
Price wish was at the height side.
8.0 / 10.0
We’ve been just after Christmas, and hotel was lovely decorated.. Lovely staff, nice food, free parking
Pool sessions are just an hour per day.. pool is not heated same as changing rooms.
First nite we couldn’t enter a bar, due to miss-info; at check in being told that we need a reservation for a restaurant only.. but, in room service was fine.
We had a family room and on both beds were two different mattresses, carpets need really good deep cleaning.
10.0 / 10.0
We liked the cleanliness of the hotel, the kindness of the staff, and my kids loved the swimming pool.
I liked the fact that the pool was shallow, it was perfect for my kids.
10.0 / 10.0
Everything everyone we came across was so helpful kind couldn’t do enough for you and so professional.
Nothing
9.0 / 10.0
Nice location for what we needed (bowls centre next door) but not ideal if you want the city.
Clean, bright, modern. Overall nice staff. Reasonable size pool.
Nothing particularly
6.0 / 10.0
Clean, friendly staff, lovely breakfast.
The smell of drugs (grass, weed) down the hall the whole way outside our room was absolutely disgusting and so strong. I made a complaint to receptionist.
10.0 / 10.0
Staff were friendly, very clean, good food and not in an overly busy area
Nothing
1.0 / 10.0
Nothing
Staff
10.0 / 10.0
Absolutely everything can’t recommend this place enough
Nothing
10.0 / 10.0
The suite
Everything was perfect
10.0 / 10.0
Friends and inviting
N/a
8.0 / 10.0
Staff were super friendly especially toward our kids which is always lovely to see. Great location and quiet at night
The pool unfortunately not being open.
7.0 / 10.0
Everything was nice
Pool not available
10.0 / 10.0
Everything very helpful staff room was amazing
Very comfortable highly recommend
Amazing food
Hallways down to rooms were a bit cold
Had to request a pop a tea if having breakfast as they did not have normal tea bags
8.0 / 10.0
Good location for parking. Very comfortable hotel
all was good
7.0 / 10.0
Hotel room, food, very heloful staff throughout hotel
Pool and having to vacate room at 11.....12 would really be great
10.0 / 10.0
All. Cleanliness, comfort , bed was so comfy , room spacious . All very good
Maybe the towels had a slight scent to vinegar
9.0 / 10.0
The staff were superb , from check in to breakfast/ bar / restaurant and accommodation . The pool was perfect for kids . Beds very comfortable.
9.0 / 10.0
Very good staff
Sofa bed at metal parts coming out
10.0 / 10.0
Loved the hotel especially how clean it was and the friendly staff
The food was quite poor at the spice restaurant unfortunately
10.0 / 10.0
Very clean so much space restaurants bar music live on Saturday was very good so good for children swimming pool perfect 1m20
We will be back again
Breakfast absolutely amazing delicious
Everything was ok
10.0 / 10.0
Excellent staff from check in to bar & finally to the main hall
Bit of a smell from the bathroom
9.0 / 10.0
Food was very good. Hotel on the main was good.
Was told when booking the pool for 7pm that it would be open until 8. We were asked to leave the sauna at 7.40 :(
10.0 / 10.0
Very clean and welll mapped
Was a bit away from the station
10.0 / 10.0
Breakfast was lovely and all the staff were really helpful, the rooms were really clean and bright and there were plenty of toiletries, teas and coffees and if we needed anything else we knew all we had to do was ask
Long wait in restaurant after order was taken
7.0 / 10.0
The reception staff were amazing and very helpful. The property was very pleasant and modern
I had a very poor experience at the river bar located within the restaurant. I waited 45 minutes for my food to be ready to only be refused once its ready due to one of my colleagues trying to speak to a member of staff to get some sauce. An asian manager named dev was very patronising and spoke very rudely towards me and my colleague demanding us to not speak to his staff. This was not the first time he was rude as we experienced something similar the night before so we challenged him for his behaviour towards us and instead of apologising, he went on a power trip and said he will not serve us food even though it was ready and sitting on the counter. I have never experienced such hostility in my life but after speaking to a few people i have learned that is how hes been treating guests and other staff members without any consequences. I will definitely be staying away from the hotel if these sort of people are still part of the company. This isnt your cheap end of the accommodation and to be paying a good money to be somewhere decent and get that treatment is beyond acceptable.
9.0 / 10.0
The gym and pool were good.
The electrics tripped in the room but this was rectified quickly and the team were helpful.
10.0 / 10.0
Family friendly.
Food in bar was beautiful.
Play room brilliant.
Our fridge in room 40 was warm but other than that nothing at all.
10.0 / 10.0
Nicely located, lovely staff and the restaurant spiced club was delicious
N/A
8.0 / 10.0
Swimming pool, gym, bikes, location.
Very quiet, little atmosphere, no board games like some hotels have. Felt it was quite expensive.
6.0 / 10.0
The swimming pool & leisure centre staff were lovely. Very helpful.
We asked for ATM at check-in and were told we'd get one in town. There's one in reception we didn't notice till we got back to the hotel. Also when we came in from night out around 12, sober. We said good night to two male reception staff we were ignored. The kicker about this is they have a tacky sign at reception with their names on it to give them a review that they're sooo good. I'll refrain from using said names.
10.0 / 10.0
Breakfast plenty choice and very good quality of products. Busy hotel but quiet at night, so no problem sleeping. Bedrooms comfortable and big.
Nothing.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Crowne Plaza - Belfast by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crowne Plaza - Belfast by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza - Belfast by IHG?
We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.
