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Palmiers by Fassbind

Top rated by guests

Facade/entrance

Lobby or reception

Palmiers by Fassbind Hotel in Lausanne

Palmiers by Fassbind Hotel in Lausanne

Palmiers by Fassbind Hotel in Lausanne

8.2Excellent

(2,877 Ratings)

"Is an amazing building and I have a superior room with an excellent view and everything was just perfect"

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(2,877 Ratings)

Hotel in Lausanne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

In a quiet location in the center of Lausanne, only a 2-minute walk from the main train station, Palmiers by Fassbind is surrounded by a tropical garden and offers 2 restaurants, a sauna, a steam bath, a fitness room, and free WiFi.

Amenities at Palmiers by Fassbind

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Lausanne

city location on map

Nearby attractions

the flower clock

Muséum d'histoire naturelle

Mines de Sel de Bex & Boutique

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(2,877 Ratings)

"Is an amazing building and I have a superior room with an excellent view and everything was just perfect"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(2,877 Ratings)

Hotel in Lausanne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lausanne

city location on map

Nearby attractions

the flower clock

Muséum d'histoire naturelle

Mines de Sel de Bex & Boutique

Available Rooms

About this hotel

In a quiet location in the center of Lausanne, only a 2-minute walk from the main train station, Palmiers by Fassbind is surrounded by a tropical garden and offers 2 restaurants, a sauna, a steam bath, a fitness room, and free WiFi.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(2,877 Ratings)

100% verified reviews

9.0 / 10.0

A great stay, I would go back

Great location, comfortable hotel, good breakfast

8.0 / 10.0

A nice one night stay

Ease of check-in and check-out

10.0 / 10.0

A great place

Is an amazing building and I have a superior room with an excellent view and everything was just perfect

Everything

7.0 / 10.0

Unusual layout .

Location to train station and metro. Free travel passes for days at the hotel. Room size is very good . Staff at front desk friendly .

Lack of staff for a busy hotel. Dark corridors in an unusual silo shaped building made it confusing to find the room at night. Suggest brighter lighting . Unattractive view from room. Multiple lifts to be found in the dark when move from levels 3 to upper floors, the lifts need cleaning . Breakfast staff were overwhelmed and food was limited possibly by lack of staff? Coffee machine unable to be maintained with lack of staff available.

9.0 / 10.0

Would stay here again

Clean Close to station Rooms spacious

4.0 / 10.0

Poor management

Nothing

Getting twin beds when booked Queen bed Room on 5th floor where direct lift doesn't go. You need to change lift on 3rd floor and wall 100m Location is very upheal. Getting there with luggage is a task

9.0 / 10.0

Fun. Autumn Visit in Lausanne

Location was convenient to the city and rail system. Nice accommodation for 3 travelers in one room. Very nice staff holding our bags after check out

Steep hill to get to property and overall community was steep. Once we found our way around it was good

10.0 / 10.0

The best place to stay in Lausanne

The hotel is just steps away from the central train station, nearby there is also a M2 subway station and attached to hotel a very convenient parking place (around 40CHF for one day). Rooms are modern, clean and new. Breakfast is excellent and worth the price. We have been there with our dog and the staying was perfect. There are also two restaurant (Italian & Thai). At our arrival, at check in, We also received the free ticket for Lausanne public transportation.

Nothing to complain about. Check out is at 12:00, much later compare to other hotel.

7.0 / 10.0

The location of the hotel was good and the staff was very friendly. The price was high and it was the first time i notic

The location was good. Staff were friendly.

Single bad was so narrow :( Reaching the room was complicated.

9.0 / 10.0

Terrific hotel in a great location

Clean modern and spacious

One rude staff member who appeared to be running the bar and restaurant. He was rude to the staff and to the clients . The other staff that were on were fantastic. One bad apple spoilt an otherwise fantastic stay .

7.0 / 10.0

Not worthy.

Not far from train/metro station. Big room with enough space.

1.Cold and Unresponsive Staff I traveled with children and elderly persons and emailed the hotel requesting early check-in—no response. When I arrived at 11:00 AM, my request was denied. At 4:00 PM, the room still wasn’t ready, with staff lingering inside and strong poop smell in the bathroom (international standard check-in is 3:00 PM!). Also, while breakfast was listed at 20 CHF, one of the receptionists tried charging me 22 CHF. Only after speaking to another employee was it corrected to 20 CHF. 2.Poor Hygiene Dust covered the floors and tables—we had to clean them ourselves. A used dental floss was left by the bed, and the coffee spoon had dried milk stains. Worse, at breakfast, I grabbed a plate only to find it dirty. The entire stack was unclean (dry but with food residue). When we alerted a staff member, she told us to "just wipe it with a napkin." Only after insisting did she realize the issue and discreetly moved the dirty plates away. 3.Unpleasant Bathroom Experience With no shower room, we had to shower in a scratched-up bathtub. No conditioner provided, and the quality of shampoo/body wash was worse than those in budget hotels. 4.Inconvenient Location The hotel is on a hill—dragging luggage up is exhausting. Not recommended for guests without a car. 5.Persistent Food Odors The Thai restaurant downstairs left the entire guest area smelling like Thai food. Avoid if sensitive to smells.

5.0 / 10.0

The hotel has a serious hygiene problem, which should be addressed immediately.

The hotel’s location was very central, making it ideal for exploring the city. Having a kitchenette in the room was also a big plus — a very convenient feature for those who prefer to prepare their own meals.

However, I encountered a mouse in the fitness room. When I reported the situation, the staff treated it as if it were a normal occurrence, which was quite disappointing. I can say they fell short in terms of crisis management and guest satisfaction.

6.0 / 10.0

Nice comfy bed but toileting facilities need a rethink!

Large room; Comfy bed & pillows; nice garden view.

There’s a half wall and Louvre blinds separating the bathroom and bedroom, despite looking attractive decoratively speaking, it offers no privacy whatsoever and a little gross in our opinion. The shower curtain in the bathroom really doesn’t say much about a hotel’s image beyond provincial old fashioned B&B - needs a renovation. Didn’t like the mini fridge, kettle and water jug being in the bathroom area rather than the bedroom.

6.0 / 10.0

Cud have been much bette if aircon worked.

Location

Room preventive aircon maintenance needs vat improvement. Room not cool enough due to freon lack was just like a hot air blower. Reported it right away but no one came go fix it till we left!

10.0 / 10.0

A relaxing stay we hope to repeat

It was comfortable and quiet with everything we needed.

The weather was very hot during our stay, and I wished there had been a fan in the room.

9.0 / 10.0

Lovel, big, modern, spacious hotel in a great location.

Lovely, modern, spacious hotel in a great location for the station, Metro and restaurants. Staff were excellent, especially Jolivia and Christophe who helped our large group with charm and efficiency.

We had quite a small twin room at the outset, but we managed to change without any fuss. Bar service was good, but was possibly a little slow/relaxed for the size of our group.

8.0 / 10.0

Excellent stay in comfortable ans spacious room very close to station and city center.

comfortable and large room

located far on the 4th floor requiring change of elevators. But overall very good and quiet.

7.0 / 10.0

Would not recommend solely from the bathroom standpoint.

It was very clean and updated.

Bathroom is not closed out.

8.0 / 10.0

Great hotel location and room let down by badly trained staff

The room size, the room itself

Breakfast staff clearing tables at10.31 when breakfast only finishes at 10.30. Noisy and made to feel in the way

7.0 / 10.0

Very enjoyable

Beautiful room. Great location. Coffee and croissant good. We had a very enjoyable stay. Good Thai restaurant at the hotel as well

4.0 / 10.0

Very reasonable.

Good location...extremely close to train station and metro...although, the incline to and from hotel, on cobbled stones was a little difficult with luggage. Breakfast was good.

Strange room design, no view...small step down on entering, you don't notice and surprises you every time...causing your back to be thrown out, if you don't remember. Not sure if all rooms have this. The hotel is under major construction...our room had a strong smell of paint, as well as hallways...luckily, we had a door that could open for fresh air, otherwise, they had no other rooms available for us.

9.0 / 10.0

Perfect location, comfy and clean

Perfect location, right next to the train station which was ideal for us. Spacious room for 3, and comfortable beds.

7.0 / 10.0

Very convenient

Family room

10.0 / 10.0

Great base

Great place close to many restaurants, shops and the station. Room was comfortable and well appointed. Various options for meals at the hotel.

9.0 / 10.0

Great value for money; friendly staff!

Location, location, location!

The bathtub could have been just a bit wider.

10.0 / 10.0

Exceptional

Good sized rooms, great service, a full-sized bath. Had to rush for an early train and appreciated that I had the choice to just get a croissant and coffee at the breakfast bar.

Would have appreciated a mini bar!

9.0 / 10.0

Very good hotel and human size hotel chain (Fassbinder) nice management and great location,

Very good location, staff are helpful and friendly, great breakfast with indoor and quiet outdoor garden (even in downtown), rooms are very spacious compared to other hotels with a modern and very ergonomic design, communication with hotel primo to the arrival for detailed arrangements (breakfast, parking etc.) were smooth and with prompt answers. Beds are very comfortable and rooms are quiet.

Housekeeping forgot to clean our room on day 1.

5.0 / 10.0

Not bad

Location in the DT- clean- rooms renovated

Services- no complimentary water bottles - no soap - no cream- empty fridge- AC was broken-

9.0 / 10.0

Perfect location to stay for all the day trips out

Location is superb just 5 min from main train station, though it is an uphill climb to the hotel. Quite a steep slope if you have big bags but definitely manageable

Nothing. everything was good

9.0 / 10.0

perfect place to stay

lovely, helpful staff. Quiet, clean room.

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