Lausanne Palace
Top rated by guests

9.2Outstanding
(1,640 Ratings)
"A truly 5 star service from arrival to departure"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Built in 1915 and representing an important part of the historical heritage of Lausanne, the Lausanne Palace is an elegant 5-star hotel in the heart of the business and shopping district.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.2Outstanding
(1,640 Ratings)
"A truly 5 star service from arrival to departure"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
A truly 5 star service from arrival to departure
10.0 / 10.0
Best hotel in town!
-
9.0 / 10.0
All good.
Room was a bit cold.
10.0 / 10.0
Excellent
Excellent
9.0 / 10.0
Spa, restaurants, Breakfast
Room could and should have two bed side lockers as there was no place for second person to place a drink phone etc
I also on two occasions requested an Iron and board to my room. They never arrived which was dissappointing.
8.0 / 10.0
It's a beautiful Palace outside and inside. It's a pleasure walking around this impressive building in the centre of Lausanne.
The rooms are large.
The highlight of the hotel is in fact the 2 starred Michelin restaurant with chef Franck Pelux. An unforgettable experience!
The rooms are below our expectations for that hotel category.
The cleaning of the room needs significant improvement.
9.0 / 10.0
It was a pleasant stay and very quiet
10.0 / 10.0
The Lausanne Palace is a gorgeous property. It is exceptional on every way.
9.0 / 10.0
Location, cleanliness, staff so warm and helpful.. The hotel itself gives the sense of royalty.
Also, the view from our room on the 5th floor was amazing... Food for the soul 😍
Although we informed the team that we werr arriving early, the room was not ready until almost 4pm. (Check-in starts at 3pm!)
8.0 / 10.0
Staff were lovely, we were left petals on our bed and dipped strawberries as it was our honeymoon. The room was clean and large with a great coffee machine for the morning. The free mini bar was great and the location was perfect for us as it was less than 10 minutes to walk to the station. Our stay was short so we didn’t get to make full use of the facilities.
Our curtain in our room was slightly broken and didn’t full pull across meaning some light got through from street lights making it more difficult to sleep (I’m a light sleeper and sensitive to light). The plugs in the room were slightly old and didn’t fit well with our UK adaptors). The pillows were also very soft and flat, this would have been sorted by the staff but we realised late in the night and were only staying a night. These were minor things that didn’t impact our stay a lot.
10.0 / 10.0
Lovely historic hotel with very friendly staff.
9.0 / 10.0
Location
General cleanliness in the suite we stayed.
6.0 / 10.0
Location terrace
To short ramp for wheelchair and going in like luggages becouse main entrance has steps . Lobby full of steps . Impossible to reach the spa and pool steps all over . Only on foto I see that beatiful pool even I can swim im in wheelchair cannot get there .
10.0 / 10.0
the staff in the reception was too friendly and helpful and smaily face professional so nice
nothing all was okand excellent
10.0 / 10.0
The accommodation
6.0 / 10.0
Views were amazing and swimming pool lovely.
The check in process was very amateur.
Room next door had party with music on their balcony until 1am. Hotel sorted it after 2 phone calls. But completely ruined my stay.
8.0 / 10.0
Spacious. Traditional. Good quality and clean.
Wanted to Swim and pool was fully occupied by grumpy geriatrics doing some class. I appreciate that you need to balance this regular income flow but somewhere I felt hotel guest came out second best.
Equally the spa was fully booked so no opportunity to have a massage that I could have really appreciated given the fatigue of travel and work.
8.0 / 10.0
Very spacious and nice location.
Shower water flow is low and not always hot. Breakfast is fresh and tasty, selection a bit limited for its price
10.0 / 10.0
The location is very good, walking distance to the shops.
I only had problem with the room service, I ordered breakfast, it not only came very late but also they only delivered one of the foods I ordered.
9.0 / 10.0
The lake view from the room. The size of the room. The spa is beautiful. Staff is gentle. You can go to the spa after checkout. Checkout is at 12h00. Drinks in the room is free (water, cola, beer, coffee,...)
No any bar opened in the hotel Saturday after midnight
10.0 / 10.0
It’s not our first time in the hotel but it’s our first time as a family. It’s always such a fantastic experience to stay here while enjoying this beautiful city! The staff makes you feel at home and the premises are really fantastic. We’re looking forward to visiting again!
9.0 / 10.0
pool and spa area were very nice and clean; staff were great; close to restaurants, shopping, the cathedral, metro stop
Breakfast buffet was quiet expensive.... Maybe worth the money if you are very hungry and take advantage of the buffet, but there was no option for a small a la carte breakfast. 49 CHF is a lot if you just want a coffee and an egg or something small.
9.0 / 10.0
Luxury and great service
10.0 / 10.0
Location and room size
Nothing
8.0 / 10.0
It was superb it really palace
Iron was old & you have to ask for steam one every time
7.0 / 10.0
Spacious room and bathroom , nice food, nice lobby Friendly staff
The room furniture
10.0 / 10.0
Excellent hotel that I recommend. Room was spacious and very clean, nice hotel breakfast, the food was excellent in both hotel restaurants. Staff was very friendly
10.0 / 10.0
The best staff and the room was very comfortable with delicious room service
Nothing
10.0 / 10.0
Exceptional hospitality and services you would expect from a 5 star hotel.
Nothing except that I had to pay for my breakfast due to a misunderstanding.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Lausanne Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Lausanne Palace. Enjoy the water!
Is Lausanne Palace pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Lausanne Palace?
We found 35 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
