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Sure Hotel by Best Western Caen Memorial

Top rated by guests

Lobby or reception

Swimming pool

Swimming pool

Bedroom

Breakfast

8.4Excellent

(1,250 Ratings)

"Location , price , value for money"

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,250 Ratings)

Hotel in Caen

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

In a leafy setting near the Peace Memorial, the business area of Folie-Couvrechef and airport Caen Carpiquet, Sure Hotel by Best Western Caen Memorial offers comfortable and affordable accommodations with a uncovered, heated swimming pool.

Amenities at Sure Hotel by Best Western Caen Memorial

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Caen

city location on map

Nearby attractions

Mémorial de Caen

Musée de la Tapisserie de Bayeux

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.4Excellent

(1,250 Ratings)

"Location , price , value for money"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,250 Ratings)

Hotel in Caen

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Caen

city location on map

Nearby attractions

Mémorial de Caen

Musée de la Tapisserie de Bayeux

Available Rooms

About this hotel

In a leafy setting near the Peace Memorial, the business area of Folie-Couvrechef and airport Caen Carpiquet, Sure Hotel by Best Western Caen Memorial offers comfortable and affordable accommodations with a uncovered, heated swimming pool.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.4 / 10.0

Excellent(1,250 Ratings)

100% verified reviews

10.0 / 10.0

Decent place - great value! Friendly

Location , price , value for money

N/A

8.0 / 10.0

Great place for a one-night (or many nights) stay. Fab breakfast.

We have stayed here before. We liked the free car park. The location is on the outskirts of Caen and easy to drive to, although the sat-nav was required to navigate right to the hotel car park. The breakfast was absolutely superb. The chef knows how to make perfect scrambled eggs, so we will definitely be staying there next time!

The room still had an odour of carpet glue which was overpowering last year when we stayed there (and we were moved to a different part of the hotel). This time, after we opened the window, it was not too bad. The restaurant was closed (we had not checked beforehand). However, we discovered 'Boucherie' near-by and we had a superb meal there.

10.0 / 10.0

Excellent night stop to break our journey home. Bar and restaurant open on Sunday which was a big bonus.

Really quiet and comfortable. The restaurant had a limited menu u but the meals were delicious.

Bar prices a little high!

9.0 / 10.0

Nice stay

Reception area and lounge bar alright. Together with restaurant. Shower ok, bathing products provided. Complimentary coffee in the room too. Free parking facilities with charging stations for e-vehicles (add on).

Rooms are very small. Bedding not so great, pillows very hard and can lead to neck and ears pain. Not soundproof, you hear what your neighbours are talking about, even at normal voice level. For light sleepers, you hear cars if the room is on “road” side.

10.0 / 10.0

Perfect stay to explore D Day beaches and close to the ferry to England

Lovely room with comfortable bed. Good breakfast.

10.0 / 10.0

A great place to stay and do close to the ferry port

The staff were so friendly and the room was super clean with a comfy bed

Nothing

9.0 / 10.0

Clean and comfortable and very good for visiting the Memorial museum

Just a stopover before the ferry but comfortable and near the Memorial which we wanted to see. Towels were lovely! It was clean and relatively quiet.

Staff seems to be overwhelmed by the amount of guests. Took a while to be checked in and then served at dinner.

7.0 / 10.0

One night stay

Nice comfortable Bed Close to the memorial museum

No hand towels No bath mat. Bathroom door woukd not close due to having no catch or lock on the door.

9.0 / 10.0

I will recommend and will go back

Location, close to mémoriel de Caen . Service staff, they proposed us to buy the tickets for the memoriel to get a discount !!!!!

10.0 / 10.0

Nice family friendly hotel

Good location, nice pool to cool off. Comfortable rooms. Decent menu and nice friendly bar.

Nothing

10.0 / 10.0

Great location and value for money

Breakfast was good but they didn’t replenish all items when gone

No lift

7.0 / 10.0

Fine if it’s just to get your head down for one night

Suitable for an overnight stay

Sullen staff, not very communicative

8.0 / 10.0

Good

Evening meal. Not much choice and average food

10.0 / 10.0

Great

Convenient clean

Zero

9.0 / 10.0

A great hotel, perfect for a stop before taking the early morning ferry.

This was the perfect place for our overnight stop before catching the ferry. Bonus was an afternoon by the outdoor pool I didn’t realise was there! The room was spacious and clean, good shower and comfy bed. The Nespresso coffee machine was appreciated. Staff were lovely - especially those on the bar/restaurant in the evening. We ate dinner at the restaurant and food was excellent. The hotel is a 10 min walk from the memorial museum and a short drive into the city centre. It’s an easy 20 min drive to the ferry port. We would recommend staying here.

9.0 / 10.0

Superb Value

Very clean, light and well laid out. Staff friendly and helpful.Bedrooms a good size and modern. Great value for money

We thought the evening meal was part of the set menu but that is only at lunch. Probably down to us not looking at the menu carefully...

9.0 / 10.0

Overall, a good stay.

We had a pleasant stay at this hotel. The staff were friendly and helpful. The room was clean and well maintained. The hotel was very convenient for the Caen Memorial Museum and public transport. Also used the fitness room which was well equipped.

Room key cards kept not working after a day!

8.0 / 10.0

Good value of money for a tourist class hotel.

Good value for money. Adequate parking space and is free of charge. Room looks pretty new. Only short drive to major sight seeing points in Normandy.

Front desk not too helpful on enquiry. No daily room cleaning and not too convenience for those without car.

10.0 / 10.0

Great Hotel

Staff very friendly, rooms comfortable and clean. Great location for the WWII Museum.

8.0 / 10.0

Fine

The receptionist was very helpful

No lift!

9.0 / 10.0

Great location and ample parking central to ww2 beaches etc

Good location for ww2 beaches etc

I thought the cost of breakfast was high!

8.0 / 10.0

Great location for ww2 interests

Cleanliness , good breakfast with good parking

N/a

8.0 / 10.0

Great location

Great location for exploring the area and only 20 minutes from Caen ferry port. Plenty of parking available. The rooms were very clean and comfortable. An added bonus is the ability to open the window to let fresh air in the room. Food and service in the restaurant in the evenings were both great. A large coach party arrived when we were there but the staff were great & it didn’t affect service to smaller tables in the restaurant at all. Special mention must go to Angelique who is a credit to the hotel.

Only disappointment was I accidentally booked breakfast for the final morning we were there without realising we were leaving before service started. I was unable to have this refunded despite a sizeable restaurant bill on leaving. I was offered ‘takeaway’ service but on the day this was on a help yourself basis, rather than picnic style, which we were unable to do without anything to put it in.

8.0 / 10.0

Overnight stay on our road trip through France

Location

Nothing

8.0 / 10.0

Short but enjoyable stay

Lovely greeting, all staff seemed friendly. Thank you so much for a quick turn around. It was certainly appreciated.

When we arrived we have previously e-mailed stating we would need day beds, but this e-mail was not sent on, and neither was our confirmation number, we had to give the amount paid which we did not have as this was paid for by our company.

8.0 / 10.0

Great value and location.

Location was ideal for travelling to the port,beaches(2nd WW)and the centre of Caen. Large car park(free) Good breakfast and evening meal.

1.0 / 10.0

Says under cover parking but hasn't

Nothing

My electrics were playing up on my brand new motorbike, it was raining bad. In distress i pulled over to find a hotel with inside parking. I drove about a hundred km to this hotel which said it had inside parking to be told it hadn't, both booking.com and the hotel refused to give me my money back?

4.0 / 10.0

Lots of improvement required in organisation but good staff

The guy on reception was exceptionally good. He was a one man band - sorted out the booking when hotel lost it, carried suitcases upstairs when we could not manage, provided soap in the bathroom when there was none available and served us drinks. His English was also exceptional. you do not pay him enough!!

lost booking. no soap in sink. not clean in parts. Noisy - choice of too hot or noise.

1.0 / 10.0

Not great

I did not like anything about this hotel

We arrived at the hotel as a family of 4 for two nights but we had to stay in two rooms which was fine but the hotel had not giving us rooms side by side or with a connecting door as we are on a family holiday we did not want to be separated like we were. My daughters are twins and very close they did not want to be separated but I had no choice as I could not have them sleep in the room on their own as they are only 12 years old. The man who checked us in. He did everything we could to get us a room side by side or with a connecting door. But unfortunately he didn’t succeed. We went to one of the rooms 219 and there was a terrible smell from it ( it was like it was coming from the carpet) and also my daughter had a shower and the water was freezing cold. The mattress were terrible and we could hardly sleep in them. It was late when we checked in, That’s why I had to stay that night. I booked another hotel for the following night I informed the receptionist that night that we will be checking out in the morning and that we would like a refund for our 2nd night booked. The receptionist said that’s fine and I will make a note of it and leave a message for the manager Jocelyn he was in work the following morning. In the mean time I have booked another room via booking.com for the following evening and also rang booking.com who I booked this hotel with to inform them of the situation and that I will be checking out the following morning. They said they have to wait for authorisation from the manager for a refund. I went down to reception the following morning to check out and I met Jocelyn (Chef de Reception ) I asked him for a refund For the second night as we were not staying and not happy here with the situation we were in with the hotel. His response was, HE LAUGHED AT ME. He was so unprofessional and said there was no way I was getting a refund. I will be following up on this with his manager. It was very upsetting staying here and caused unnecessary hassle.

9.0 / 10.0

Superb

Lovely friendly and helpful staff. Set in a lovely urban parkland area ....has a lovely open feel to it. Right beside le memorial - so it's easy to find.

A bit of bleach down the loo would be great.

9.0 / 10.0

An excellent hotel for visiting the Normandy sites.

We were a group of 10 in 5 Classic cars. Good parking was essential. We also made good use of the bar and the pool. The restaurant was good but possibly not enough choice for 4 nights, but we found other options within a short walk. The bedrooms were quite basic but had everything we needed. The staff were excellent and very helpful.

One of our members was celiac but there were no gluten free options on the menu. However he did manage to sort something with the chef.

8.0 / 10.0

Very good

Great value and quality. Receptionist very welcoming and helpful.

This is a tiny thing but if the outside said "originals" as the branding it would have saved me a circuit of the area. But only a tiny thing it was a great stay really.

9.0 / 10.0

The dinner is good, i recommend

Restaurant: i liked dinner, close to museum, the pool, parking, staff. Experience depends on the room. First one - bad smell from cleaning, broken window, so so toilet, next room we has been moved to on the second floor: just perfect exceeding expectatons although the layout is exactly the same

8.0 / 10.0

Good experience, not perfect but OK; recommended

Nice price, nice position, extremely friendly and helpful staff at the check in and check out, good breakfast

Cleaning not perfect, bathroom not very comfortable

6.0 / 10.0

Good value, comfortable sleep but rooms too small.

staff were lovely and accommodating. main lobby area was lovely as was the restaurant and bar. beds comfortable and linen was nice.

rooms too small for two people, towels very thin, shower design strange

7.0 / 10.0

It satisfied our requirements

The rooms were quite small in comparison to those at other competitor locations. There was no drawer space at all

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