MILL Hotel & Spa
Top rated by guests





8.3Excellent
(15,279 Ratings)
"Good breakfast but small choice
Facilities clean and tidy
Lovely room with a hairdryer
Jacuzzi was lush"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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The Mill Hotel and Spa is located alongside the Shropshire Union Canal, 5 minutes’ walk from Chester Station. It offers 5 eateries and a leisure center with a pool.
Business facilities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(15,279 Ratings)
"Good breakfast but small choice
Facilities clean and tidy
Lovely room with a hairdryer
Jacuzzi was lush"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing. Rude staff. The hotel is filthy the rooms stink the breakfast is shocking never again.
Everything. The safety catch on the window was broken.
5.0 / 10.0
Great location just 5 mins walk from the centre of town, spacious room, nice pool, ok breakfast
Staff quite nonchalant, when we checked in our keys didn’t work and we rang down and they said they’d send someone up but we ended up coming down as no one came, reception staff didn’t seem that interested. We were initially given a very noisy room over the flyover but they were able to change this for a quiet waterfront room which we were grateful for
8.0 / 10.0
Breakfast - lots of variety. Very friendly front of house staff in breakfast room, Pleasant outlook over the canal.
Room - Spacious, minimal but everything you needed. Very comfortable bed.
Lounge/bar - Relaxed atmosphere, good sized TV's for viewing sport. Good bar food and drinks.
Location - within easy walking distance of train station. Not far to main shopping area once you get your bearings.
Could do with a slightly better layout in breakfast room as quite a long queue for buffet at 9:30am.
10.0 / 10.0
Good breakfast but small choice
Facilities clean and tidy
Lovely room with a hairdryer
Jacuzzi was lush
Pool was a bit cold
7.0 / 10.0
Location perfect and beds comfy
Is abit old fashioned and tired, no smart TV for example but other than that can’t complain
10.0 / 10.0
what I like about the property is that the facilities are included and a lovely breakfast to wake up to
nothing to say
9.0 / 10.0
Brilliant location, great staff, cleanliness
Nothing really
6.0 / 10.0
The location was in a pretty setting.
Reception area was new looking.
Reception staff ok.
The room (510) was very dated and beginning to look shabby although it was clean. The lighting was too bright and in need of soft lighting such as lamps.
The gym was well equipped. The health spa Reception were courteous and as we had to wait half an hour as the pool was at capacity, a lady eventally invited us to wait in relaxation.lounge, which was very kind of her. The changing rooms were very dated but served a purpose.
We were very pleased to be able to use this facility.
The location was in a pretty setting.
Reception area was new looking.
Reception staff ok.
The room (510) was very dated and beginning to look shabby although it was clean. The lighting was too bright and in need of soft lighting such as lamps.
The gym was well equipped. The health spa Reception were courteous and as we had to wait half an hour as the pool was at capacity, a lady eventally invited us to wait in relaxation.lounge, which was very kind of her. The changing rooms were very dated but served a purpose.
We were very pleased to be able to use this facility.
8.0 / 10.0
All very good breakfast hot
8.0 / 10.0
Location was very good easy access to the city Centre
Ordered two fish and chips on Sunday evening and garlic bread with cheese the main courses came out first and I had to ask for the garlic bread with cheese also only one fish and chips I had to change my order to burger the fish was a chewy rather than flaky other than that okay? Meal.
7.0 / 10.0
Loved the location
Having to pay for robes
10.0 / 10.0
Comfortable bed and amazing breakfast
No coffee machine in the breakfast area to go help yourself
8.0 / 10.0
Good Spa & Pool
Friendly staff
Bit noisy on Friday night.
7.0 / 10.0
I loved the swimming pool the jacuzzi, steam room, sauna and the teddy the room was very spacious
There where cobwebs in the room and the floor light was dirty. The shower wasn't high enough to stand under but apart from that it was a nice stay
8.0 / 10.0
Spacious rooms, lovely spa, fantastic staff, great location
Pull out bed wasn't as comfortable as possible,
10.0 / 10.0
Location is perfect for city centre, breakfast was lovely. Staff cheerful, polite and helpful.
Spar facilities were all booked over our stay. The rooms were very hot overnight with no room control.
5.0 / 10.0
Location , staff
Room and bathroom, old fashioned and very small , dark and toilet between two walls impossible to sit on
4.0 / 10.0
Location
Room was very dated and food was poor
10.0 / 10.0
Location was very close to the city centre and hotel was nice and clean and quiet. Breakfast was excellent.
Nothing.
8.0 / 10.0
The room was a good size.
There were hairs from the previous occupant on the shower wall.
8.0 / 10.0
- the space
- the location
- friendly staff
- has a bar and restaurant on site
- has a spa (but we didn’t use it so cannot comment on it
- breakfast time is predetermined and is not flexible
- the staff we encounter on arrival wasn’t that friendly
- the room is big and clean but very dated
8.0 / 10.0
Location
Location
10.0 / 10.0
Central, friendly staff and great facilities and food.
Not all of the EV chargers were working.
6.0 / 10.0
The location was good and the staff were friendly. We also enjoyed having a few drinks in the bar area.
The spa facilities were really dated and need upgrading.
10.0 / 10.0
Breakfast is the best experience. Ran by the staff to perfection. Clockwork!
Nothing.
9.0 / 10.0
Perfect location for exploring the city. Breakfast was excellent and the room was clean and comfortable
My only complaint would be the pillows were a bit hard but that’s probably a personal thing
7.0 / 10.0
Location and staff
Room and bathroom small
10.0 / 10.0
The hotel staff were welcoming and pleasant. They was professional and very efficient.
I would highly recommend.
N/A
9.0 / 10.0
Nice location, swimming pool and facilities were nice , rooms were a good size
The bathroom was very dated
7.0 / 10.0
The breakfast staff were all lovely and helpful however the cooked food was mostly lukewarm and the eggs over cooked .
We were disappointed that the evening meal cruise is no longer available.
We had also upgraded our room from previous visits and yes we did have a larger room but it was adjacent to the main road with corresponding traffic noise from 5:30am till after midnight- on balance I would go back to a smaller room on the other side of the river if we stay again. Regarding the bathroom , the shower water temperature fluctuates quite a lot and we both had blasts of cold water as well as hot ! Also a plastic shower curtain is a pet hate !!
8.0 / 10.0
Stayed several times, always had a lovely time
Nothing
3.0 / 10.0
Good location friendly staff
Smallest room we have ever stayed in had to go to reception twice to get room clean
10.0 / 10.0
Lovely place to stay,staff,Food,and the cleanliness fair play.
Loving the pool and the Spa,etc,and if course the pints of Guinness was going down well.
10.0 / 10.0
Very pleasant staff, good food both for breakfast and evening meal, very clean hotel.
Nothing
8.0 / 10.0
The spa and the room was good
The breakfast was a bit disappointing
7.0 / 10.0
Large room and comfy bed, friendly staff and good location and breakfast
Room and bathroom very dated and in need of updating and repairs. Bedroom clean but some issues with cleanliness in the bathroom.
10.0 / 10.0
Fabulous- perfect location for our stay for remembrance - lovely and quiet and great breakfast
9.0 / 10.0
Great location, excellent value. Staff very friendly and helpful.
Slight stains in toilet .
9.0 / 10.0
The staff were nice and friendly, the location was good and the breakfast nice.
7.0 / 10.0
I like to room and the beds.
The beds are very comfortable and the hotel has a nice relaxing atmosphere.
The breakfast is nice and the staff are friendly and welcoming.
The pool area felt a little bit unclean. The steam room was not switched on and smelt a bit when we walked into the door.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at MILL Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at MILL Hotel & Spa. Enjoy the water!
Is MILL Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MILL Hotel & Spa?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.
