Hotel Indigo - Chester by IHG
Top rated by guests





9.1Outstanding
(2,473 Ratings)
"A lovely welcome from staff, cosy and tastefully decorated rooms and comfortable beds. The shower was bliss and complimentary snack and drink bar was a bonus."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Hotel Indigo Chester is a stylish and contemporary boutique hotel located in the heart of Chester City Center and a short walk from Chester’s famous Rows, Storyhouse theater, 2000 year old City Walls and extensive shopping district.
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.1Outstanding
(2,473 Ratings)
"A lovely welcome from staff, cosy and tastefully decorated rooms and comfortable beds. The shower was bliss and complimentary snack and drink bar was a bonus."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Very clean, comfortable, with excellent facilities and products in the bathroom and room.
Staff extremely helpful and friendly. Kept our luggage safe before check-in at no cost.
Able to keep items from fridge.
Great location.
Was given postcode of a long-stay car park which was some distance away, and was not long stay! On arrival at hotel, was directed to one much closer,
Which was very convenient.
Some issues with provision of fried eggs at breakfast. Would help to have a dedicated member of staff at this area.
10.0 / 10.0
A lovely welcome from staff, cosy and tastefully decorated rooms and comfortable beds. The shower was bliss and complimentary snack and drink bar was a bonus.
Nothing.
9.0 / 10.0
The staff were all friendly and helpful. Our room was lovely and furnished in a great and more interesting way than most hotel rooms we’ve stayed in.
The en-suite with dual shower was fantastic - loved the style of it. The bed and bedding was comfy. The view of the church and gardens outside were also an unexpected but pleasing addition.
Really nice touch to have complimentary drinks / snacks in the room. Everywhere in the hotel seemed clean. As there were multiple lifts we never had to wait for one.
We really enjoyed both drinks at the bar in the evening and our breakfast in the morning. The seating and atmosphere was comfy and relaxed.
The only reason we didn’t score it a maximum 10 / 10 was because it looked like a couple of bits were a bit worn etc and the tv was wonky. Also there was limited drawer space for storing our clothes. However these really weren’t big issues for us!
10.0 / 10.0
The hotel in its entirety was impressive, lobby, bar, restaurant etc. Very relaxed atmposphere.
Staff very friendly and when we realised we forgot toothpaste it was no trouble at all and provided a full tube.
We stayed in a old style room which was really quirky and nicely furnished. Bathroom really nicely done.
We had drinks/cocktails in the bar. The bar man was very knowledgeable at making off the menu cocktails. We ate in the restaurant. Nice food, a little pricey.
Great location, car park in the next street along.
There was nothing we didn't like. Would stay again and recommend.
10.0 / 10.0
Excellent for a Christmas Stay. Staff were lovely.
n/a
10.0 / 10.0
It was a fantastic hotel. Just as per the photos.
Very modern, clean, and great amenities. Couldn’t suggest any improvements.
6.0 / 10.0
Great location, comfortable bed, complimentary drinks in mini fridge
Waited 40 minutes to check in as room wasn't ready, when it was ready some guy was on his knees in the bathroom doing something to the shower tray (weird) shower dripping all night, air con bit fiddly, then lights were just bizarre to get to work properly, stained bathroom door, hairs in the shower tray, this was a deluxe king room with balcony, weather was dry but cold for the balcony, balcony glass was filthy a large plant was the only thing separating you from the people in the next room too, so if I was in the shower and decided to leave the balcony doors open for some fresh air in the summer, people could just walk in, a outdoor heated would be good and a composite wall to separate it better, breakfast was excellent but not very user friendly
9.0 / 10.0
Pleasant well maintained hotel. Comfortable bed.
No Parking!
10.0 / 10.0
It was clean, inviting and friendly. Ideally located for all amenities.
Nothing
9.0 / 10.0
Beautifully presented. Modern look with classy touches.
Parking was a distance from the hotel but it was clear that all hotels relied on main city centre parking too. To be fair, the hotel had a discounted parking fee partnership with the nearest multi-storey.
9.0 / 10.0
The staff at the restaurant was great. It was during Christmas, so limited staff, but we enjoyed it whenever we visited. The front desk staff were also great and friendly.
The shower is great and water pressure is good.
10.0 / 10.0
It was all AMAZING! The bed was unreal!! I need this.
9.0 / 10.0
Great breakfast, lovely room; loved the interior design of the hotel generally; staff v helpful. Great location close to the sights.
The quilt was too hot even with the air con on 18 degrees.
10.0 / 10.0
Beautiful decor. Lovely comfortable rooms. Good breakfast. Great staff who were always so friendly and helpful.
10.0 / 10.0
Clean tidy and good standard.
Nothing. No parking, but even on a very busy weekend we managed to park locally.
10.0 / 10.0
Everything was very good
Breakfast was a little on the old side but very good quality
10.0 / 10.0
Great service, the staff were amazing.
Great location.
The parking
10.0 / 10.0
Had a lovely stay with my 13 year old daughter. The staff were very attentive and the room was amazing, would definitely recommend this hotel.
Nothing
9.0 / 10.0
Hotel in a good location. Staff friendly and efficient. Rooms comfortable.
Nice bar area and breakfast plentiful.
Nothing
10.0 / 10.0
Breakfast was perfect, staff were great. Nothing didn’t like to be honest.
9.0 / 10.0
Great location and beautiful inside. Staff were great and the breakfast is amazing.
Lack of parking
9.0 / 10.0
Staff were just lovely as were the rooms. Enjoyed breakfast and the bar in the evening was lovely also with nice other clientele.
This isn’t a moan. There is no parking suggest the hotel recommend the train station car park at £10 for 24 hours which is a quick walk as opposed to the more expensive options they recommend which have tight spaces to say the lease. If you have a larger vehicle then go to the station.
10.0 / 10.0
It was clean and the staff were very friendly and welcoming ,the room was very nice and the breakfast was excellent
6.0 / 10.0
Breakfast was okay, rooms nice. Bed comfy
No parking apart from decent walk, restaurant was dawned expensive and frankly not great food...scatty portions and to get a proper feed needed sides which were v expensive. Selection was weak too!
10.0 / 10.0
Comfortable rooms and excellent service
9.0 / 10.0
Great choice of food and drink.
Very nice atmosphere.
Helpful staff.
8.0 / 10.0
Good location, friendly staff and great ambiance
Poor shower, room too hot.
9.0 / 10.0
Buffet breakfast wasn't hot and the eggs and bacon were hard . However on our second morning we didn't have the buffet and what we ordered was excellent
8.0 / 10.0
Breakfast was very good lots of choice. Staff were friendly and looked after everyone
Couple of things. I found the beds to be to soft and the pillows were even more soft. My shower handle came off but as it was a Sunday it could not be fixed. They did offer to move us to another room or the use of a shower in a different room but we were leaving the next morning so did not take them up on the offer
9.0 / 10.0
I loved the facilities and the conveniences in the room.
There wasn't anything to dislike
10.0 / 10.0
Location was excellent
Nothing
10.0 / 10.0
Everything!! This hotel is exceptional. Its so modern and beautifully decorated and high end. Fantastic location. Our room was outstanding. It was incredibly spacious. The bed was so comfortable and pillows. Free mini bar. The Birthday package was tasteful and made it extra special for my husband. The staff are so friendly and helpful.
Nothing.
9.0 / 10.0
Good comfortable room.
Shower eccellent eith plenty of hot water.
Breakfast very good.
10.0 / 10.0
Everything. Absolutely amazing.
10.0 / 10.0
The location, decor and cleanliness. The staff were amazing, attentive and informative and nothing was too much for them.
9.0 / 10.0
Indigo Brand, spot on Air Con in rooms
Infusion between different shifts of front desk staff
8.0 / 10.0
Nice design, comfortable bed, quiet
No view (window is frosted) and expensive for what it is… also we booked this hotel as it was advertised having a car park but it does not. The hotel has some kind arrangement with parking short walk away which we did not use due to Chester Marathon road closures.
9.0 / 10.0
Everything
Nothing
9.0 / 10.0
Bed was too high im only small so trouble getting in and out
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Indigo - Chester by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Indigo - Chester by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Indigo - Chester by IHG?
We found 21 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and non-smoking.
