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New West Station

New West Station Apartment in Interlaken

Facade/entrance

New West Station Apartment in Interlaken

New West Station Apartment in Interlaken

New West Station Apartment in Interlaken

5.6

(289 Ratings)

"The location is very convenient, near the train station and supermarket. The room is spacious and clean, the kitchen is lovely and the host is very friendly. I didn’t expect this place to have so man..."

Verified guest

Don't miss out! Price and availability may change

5.6 / 10.0

Apartment in Interlaken

2 guests · 2 bedrooms · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

About this apartment rental

New West Station offers accommodations in the center of Interlaken, 12 miles from Grindelwald Terminal and 14 miles from Giessbachfälle. The apartment features both free Wifi and free private parking.

Amenities at New West Station

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Garden

Family friendly

Free parking

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

5.6

(289 Ratings)

"The location is very convenient, near the train station and supermarket. The room is spacious and clean, the kitchen is lovely and the host is very friendly. I didn’t expect this place to have so man..."

Verified guest

Don't miss out! Price and availability may change

$$$$

5.6 / 10.0

Apartment in Interlaken

2 guests · 2 bedrooms · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

About this apartment rental

New West Station offers accommodations in the center of Interlaken, 12 miles from Grindelwald Terminal and 14 miles from Giessbachfälle. The apartment features both free Wifi and free private parking.

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

5.6 / 10.0

(289 Ratings)

100% verified reviews

7.0 / 10.0

We enojyed our stay at this good and well located hotel in Interlaken. Would go again.

Location was perfect for us. Heating worked very well, the bed was comfy for 2 adults and the room was clean. There was even a small kitchen with a fridge and stove if one should need it. Free parking was available right outside for a few cars.

Shower head holder was broken and there was a slight smell of sewer whenever the room door was opened (lasted half a minute only, though).

1.0 / 10.0

This was the worst place that I ever stayed in my life

Location

No extra toilet paper, no extra garbage bag… so old building, even the ceiling of bathroom was near to fall. I was so scared to stay in that house. You can hear the Sound of people walking upstairs…

5.0 / 10.0

Proper cleaning in the place

the place is old but it’s not bad. the unit is big for 2 person.

there is molds in the toilet ceiling

1.0 / 10.0

Only for budget rent.

Location wise only. Good value compared to others

Felt unwelcomed by the host. Old building. Very very tight space basement. Very small bathroom. Noisy. Bed is the worst. Only stay for short period only . otherwise youll feel depressed

10.0 / 10.0

A great place to stay.

The location is very convenient, near the train station and supermarket. The room is spacious and clean, the kitchen is lovely and the host is very friendly. I didn’t expect this place to have so many negative reviews, we had an absolutely wonderful experience here beyond our expectations.

3.0 / 10.0

Think twice about here!!

Proximity to the train station and an easy walk to main town

Booking.Com should be ashamed to have this basement room on their books!! Moldy, and smelly, one fork, filthy oven with a shelf that wasn't made for that oven, poor lighting.. none in the kitchen area, the attitude of two staff we met was not helpful. The Wifi password in our room wasn't active.. they hadn't taken old signage down. I messaged them on three occasions and never received any replies, including our arrival time and possible bag drop, but heard nothing! Also, there is no trap in the bathroom sink.. just a pipe if you dropped something into the sink it without be lost.. all just disgusting! Think twice about this place, please, esp in the basement room, but we don't know what other rooms are like

1.0 / 10.0

Worst experience ever .

Nothing

Very dirty , aweful , bathroom , bed everything stinky. Spiders and bugs in the bed . Worst place ever .

2.0 / 10.0

Awful!

The only positive thing I can say is that the location is convenient to walk into town.

We have stayed in lots of accommodations over the years but have never had to give a review like this as normally we only have praise for places we have stayed. However, on this occasion we feel compelled to let people know about this accommodation. We obviously can't say what the other rooms are like but our room was in the basement. The room smelt damp and felt cold. The room was so small that you couldn't walk around it without bumping into things. The bed was uncomfortable and the duvet cover was like a wafer and the pillows were so old and soft it was like lying flat on the bed. The bedside tables were both different, were old and falling apart. In the kitchen area - very tired looking and grubby. You couldn't use the kettle unless you moved the microwave as no room on the kitchen surface. There was a glass missing out of one one of the kitchen cabinets and one cabinet had tape on it. The sponge that was left to clean dishes looked like it had been used to scrub the floor - certainly wouldn't have used it on the dishes! The bathroom - was so small that when you sat on the toilet, your knees were in the shower. The room was damp and had nasty water stains on the ceiling. Also, not clean. There was a very aggressive note in the room regarding departure time. Basically if you didn't vacate by 10am they would charge for another nights rental (there are ways of saying things in a polite way which still get the message over!). We don't think anyone would over stay, as if like us, we couldn't wait to leave! The garden was extremely untidy - old tools, bath, sink, plastic and general rubbish just left lying around. Overall we were so very disappointed. Although it wasn't too expensive per night, that doesn't give any excuses for the room not being habitable and welcoming (and it was neither of those). We certainly wouldn't stay there again.

7.0 / 10.0

My stay will be more better if facilities have maintenance. Beds are soft and clean, it was a good stay anyway.

Good location, room is large

facilities are very old and there is a long stair to room, need strong effort to move our luggages upstairs

2.0 / 10.0

Very bad

Location

Overall the experience at the property was bad. Extremely dirty. When we arrived at the property it was dirty as left by the previous occupants. We had to wait 20 min for the lady to quickly clean the property before we could enter. The internet did not work throughout our stay. We requested the property manager but the issue was not resolved. The property manager lady could not speak english so difficult to communicate. 1st day it was hot despite being a 2 bedroom apartment only one fan was provided. Requested another one but did not get any response. The floor in the kitchen was sticky and the carpet in the corridor was dirty.The pillows were made of beanie and uncomfortable. The shower tray ceiling was leaking so unable to take the shower. Had a really bad experience staying at the property. Do not recommend this property.

7.0 / 10.0

Value for money, small toilet

Location is too good Very close to train station and Super store

It’s not very specific to the property but in general their are no ACs usually in Interlaken Our stay days were very hot

1.0 / 10.0

This was one of the worst stays I’ve ever had. The host was extremely rude, unprofessional, and completely lacking in ba

Only the location.

This was one of the worst stays I’ve ever had. The host was extremely rude, unprofessional, and completely lacking in basic manners or communication skills. The room was old, dirty, and smelled terrible. The bed, pillows, and blanket were filthy—absolutely unacceptable. The bathroom was wet, smelly, and clearly not cleaned properly. I felt disgusted and honestly scared to spend the night in such horrible conditions. This place ruined my trip. I wouldn’t recommend it to anyone.

1.0 / 10.0

Very disappointing.

We had to chase the owner up to check in at 4pm, then the room was not made up from the previous guests. We had to wait while the cleaner arrived then cleaned up! The wifi didn't work in the room and only intermittently in the hallway. There was an old oven in the alcove of our basement window. We were bitten by insects in the room. Very small bathroom and the shower wet the floor next to the toilet.

2.0 / 10.0

Very bad experience

Nearly transport facilities…train stations and bus stations

The bed sheet was bad with holes, the sink basin in the washroom was getting blocked very slow drainage, the bed wasn’t comfortable

5.0 / 10.0

Comfortable Accommodation with Serious Communication Issues

The place itself was really nice. We stayed in Unit 1, which is the top unit, and everything—from the washroom to the amenities—was great. The location is also very convenient.

However, we had a major issue with communication. There was a support staff member on-site, but unfortunately, she didn’t speak English, which made it difficult to get help. We had a problem with the electric kettle and contacted the owner to request a replacement. Initially, he responded and said it would be replaced the next day, but that never happened. When I followed up a second time, he blocked my number. It was really disappointing, especially since there was no proper support available when we needed help.

7.0 / 10.0

Lovely few days in Interlaken

Very close to the train station, shops, restaurants, and other public transport to explore the region. Great size space with full kitchen/dining room and separate lounge room. Two good sized bedrooms. Small but functional bathroom

Only one tiny chopping board

7.0 / 10.0

For our needs, it was good

Great location, we were given a spacious apartment, with all the basic in the kitchen, perfect for our needs. It was quiet too. Close to railway station and shops

Be aware, it is run down, but if you are particular, maybe it’s not for you.

7.0 / 10.0

Acceptable but not great. Understandable for price. Wouldn’t stay in that particular room again

Lots of facilities

It was below ground which wasn’t mentioned on booking and there was mould on the ceiling of the bathroom which was very small

6.0 / 10.0

Pleasant

Apartment was very clean and near the Interlaken west station

Wifi was not working properly The owner was not replying in time

2.0 / 10.0

There were bugs crawling on me when I slept.

Cheap

3.0 / 10.0

I was glad to leave the accommodation

The location

The online photos bear little resemblance to reality. The host was very poor in terms of communication

8.0 / 10.0

Worth living at property

Landlord was supportive and responsive, Beds were comfortable, best place for family stay, Property location is very close to Interlaken west station.

5.0 / 10.0

It's very hard to contact the owner, he didn't reply to my text messages and calls.

The location

Everything besides the location.

5.0 / 10.0

If you are looking for a cheap place in Interlaken go for it but do not expect anything else.

The location.

the apartment was maintained very poorly, all amnesties, furniture seems old. Host is not much bothered attending to your concerns regarding the apartment

5.0 / 10.0

The owner of this property seems to be a rather rude and irresponsible guy. You actually have to beg him to give you the

5 minutes walk to the train station and downtown.

You have to literally beg the owner of this property to give you the key code for you stay.

7.0 / 10.0

Feels like staying with locals..haha

Room is spacious for family Surrounded with Supermaket and within walking distance...

6.0 / 10.0

Pleasant

The location was very convenient and the hosts were easy to reach by whatsapp.

The bathroom door didn't close properly and the kitchen was not fully furnished (pan, few cutlery, no cleaning soap...).

4.0 / 10.0

Disappointing

Overall clean and big house

- Smelly washroom, no proper handwash - Minimal kitchen, not even salt and sugar - Hair on blankets - unresponsive host, messaged him multiple times, he just didn't reply; asked help with heating, he didn't reply - the host didn't gave the local travel pass, which every other hotel/Airbnb in Interlaken provides. When asked he didn't respond - no clear instructions to check in, check out; had to wait till he resolved it with his colleagues

4.0 / 10.0

Great location but Not recommended

Location was great! And spacious rooms. Kitchen had all facilities.

First heater was not working and hosts didn't even cared. I tried calling, they will decline the call and for messages no replies. Second, they don't respond to call either reply to messages. Communication was horrible. Third, Bathroom door was not closing, anyone can walk in. Shower door had a gap. Fourth, wifi signal doesn't even get to Kitchen and corner room.

7.0 / 10.0

Good

Near to city.

Lack of the Tv. Difficult to arrange the key. They do not response on whatsapp soon .

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