Inga

The location was excellent within walking distance to the main squsre.

Nil

Everything as promised. Entrance smooth. Well appointed room and facilities Proximity to Menin gate excellent.

Find a hotel if you're complaining.

Another great stay here—never had an issue. The staff are always available, genuinely helpful, and finding the keys and getting in was completely hassle-free. Especially great for motorcyclists, as they’re always happy to accommodate bikes. Will definitely be back again.

The location was great. The kitchen area was convenient and the facilities were very clean.

I am not sure who the host was since when we asked if she was Inga, she just asked if we had a booking. The person who received us did not speak english well, she was curt and unclear about whether or not we were sharing a bathroom. During our stay, I wasn't sure if I was going to see another guest on my way to the bathroom or using the same bathroom. My booking was for a family suite, and I did not anticipate that the room would be separate from the bathroom - down two flights of steep stairs. Of note for cyclists, there is also not secure storage. We were told we could leave them in the front room/reception but as previous reviewers have mentioned, the front door was left open a couple of times when we there, and I did not feel confident our bikes would be safe. There was not a flat sheet on the bed, just a fitted sheet and duvet with cover - it was a very hot night in August and having the option of using a sheet rather than a duvet is essential and what I would expect in any accomodation.