ibis budget Paris Porte de Bercy

size of the room was acceptable.

the room was not very clean - found hair in the bed. I always look for bed bugs traces so I looked under de bed sheets and was nauseous how dirty it was... lack of cleanliness the light by the bed made some ticking noise, had to put on earplugs just for this... noise - you can hear any door being opened on the floor and very poor noise isolation - people also just didn't care and where speaking loudly in the corridor at 5am... smoking smell lack of space to put your clothes / bags.

Nice room as expected and staff were friendly and really helpful with directions and travel plans.

15min walk from nearest metro but a nice walk along the Seine to get to the concert venue I was going to that evening. I could have gotten on buses but decided on the walk.

The view we were lucky to see the tower

Everything was good

Cleanliness

Doors need a soft closure fitting to them, my family were woken all through the night by the noise of doors opening/closing.

Location and customer service is excellent

Any thing to say

Nice location, overall good price

Too noisy, there is a strange separation between budget and hotel. And breakfast was really poor.

1. quality/price 2. written responses to my queries (re early prepayment/pre-authorization charge) were provided quite timely

1. early pre-authorization charge (about 1 week prior date of arrival) 2. I confirmed early check-in (for extra 20eur/room) however it did not work for us, had to wait about 3 hours

Location

Tiny room

Bus 24 was available directly infront of the Hotel from bus stand Centre Commercial de Charenton-Le-Pont. Room was cheap and good value for money in Zone 1/2 border.

Room was little small. Once there was a fire in the kitchen and fire alarms were ringing - however the incovenience did not last long and situation was brought under control.

As the name suggests it is very good budget hotel, located very close to the bus stop, just 70 meters it offers a very good way for communication. The hotel is located in a very quiet neighborhood. It is also close to the Bercy Bus Station which gives very good Bus connectivity to inter Europe destinations. There is a shopping mall in the same building where you can get your required things. Very good option compared to its value. This building also has another hotel named ibis Paris Porte de Bercy.

Good value for money, the food from the restaurant is delicious. It's a cosy place to stay. We got a room that had a stunning view of the river Seine and far off in the distance we could see the Eiffel Tower. Right next to a shopping centre so if supplies are needed it's only downstairs, very convenient and basically has everything you would need!

Beds are a little uncomfortable and the hotel's location is right next to a main road that basically connects the entirety of Paris, so it's a little noisy when the windows are open; it wasn't an issue for us but it might be for someone else. No air con so the room does get a little bit warm.

Stuff was helpfull and nice

Location is not good we were taking 2 kind of transportation everytime first bus 24 then subway we were always changing line there was not even a soap in bathroom we were entering shower area to reach liquid soap in the bathroom

It was clean

I had to pay $40 for an Uber everytime I wanted to go out bro the city the location has nothing there

The Staff

The towels have stains on it. They should change them.

The Ibis location is nearby to where I needed to go.

I like it fine. It served my purpose of my trip to Paris with friends.

it was clean and service was also good

nothing

The lobby of the hotel gives off really fancy vibes. The staff was polite, they were just a little hard to understand sometimes because of bad English. Location is close to the bus station and a bus that drives directly to the city centre. There is a supermarket right next to the hotel. The view from the window was amazing (we saw skyscrapers and Eiffel tower). Every night we came into the hotel, our beds were made and they changed our towels and paper cups.

The neighborhood looks sketchy. The room was very cold and there was no way of heating it up even though we set the temperature to 30°C (max.). The cushions had a bad smell and the towels were dirty from lipsticks and had brown spots. Every night we came into the hotel, our keycard was not working so we had to go downstairs and had them reset it. They have 4 elevators, but only 3 go to the ground floor, so when in hurry, they are very hard to navigate. Everything feels very cheap, which is understandable for the price. Also the lamp was constantly making noises. And for the most troubling part: as usually, you need to pay the deposit before your stay (they automaticlly withdraw the money from your account), which you supposedly get back within 24 hours of your stay. It should only be done once, HOWEVER they charged me the deposit TWICE and 3 days after our stay I still haven't recieved any of it back. I wrote an email to the hotel, but still no response nor money. I would like to know what is happening, but the hotel is not responding.