ibis budget Paris Porte de Bercy

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Property has stains on floor and was smelly. Staff didn’t know much of English was hard to communicate. Overall was disappointing

While not particularly close to what we needed, there were rentalable bikes nearby and it was a wonderful price for the room. Near a grocery store and several restaurants. Breakfast was lovely. Staff were very helpful

The hotel is way out of Paris but well connected by bus mainly. It lacked a hairdryer (which would have been handy considering the outside temperature) but the rest was ok for the price.

I have

Excelente

Great value

Overall, the hotel is pretty good, wish they had blow dryers in the rooms

luggage watch is not free after checkout !

Very friendly and welcoming reception staff and its clean and budget friendly. would recommend to friends and family.

It's your typical low cost hotel. However this place was also lacking a hairdryer in your bedroom and the usual tea/coffee. The location was fine to get into the city centre.

no refrigerator no water bottle no hot pot

The television didn’t work, the room light kept flickering

Expensive parking.

Bare minimum in the room. No soap for the sink just the shower gel fixed to the wall in the shower and thin towels. Espresso size paper cup which was not replaced the next day. Reception staff should offer the leaflet on transport options at check in. We stumbled on it the night before check out which was too late. Even the response on where to catch the number 24 bus was incorrect.

Service was amazing and so so helpful, a highlight of our stay. Room could have been cleaner, mattress was stained and hairs and dirt in corners of rooms and on tables etc. Otherwise ths front desk, the bartender and everyone working were lovely and would definitely stay again just due the service.

Service was amazing, extremely nice helpful and polite, and efficient. Happy to advise on areas of interest and any support needed during our stay. Some of the nicest and most personable customer service experiences I’ve had to date. Our room was changed free of charge for a nicer view, however this meant each morning the cleaners tried to enter our room assuming it’s empty and did enter when we forgot to lock the door. Despite this they were polite and accommodating despite us knowing little french. As we added an extra date after our booking, when we arrived it was supposed to be added but on the last night our cards were deactivated and so we had to go to the front desk who were more than happy to help and added our night. So despite the awkwardness the quick and friendly support from the staff made this a two minute problem. The cleanliness of the room however should be improved. For the price the room was spacious, well lit and functional and compared to some of paris boutique hotels was miles better. But dirt in the corners of rooms, no bin liner in bins, stained mattresses and overall subpar cleaned rooms really hindered the experience. There are no amenities, no extras and some things like lifts were out of order and for the price this is absolutely acceptable, but cleanliness especially for such high turnover of guests, should be a priority. But otherwise lovely experience would stay again if bringing my own cleaning products.

A hand soap by the basin would be beneficial as the only all in one bottle is placed in the shower making it inconvenient when washing hands. I feel like the hairdryer should be part of room facilities as a basic offering. The fact that you have to leave €20.00 cash deposit is outrageous. Had no Euros on me and they would not take any other currency even higher in value. The quality of the hair dryer was not even good - all melted around the tip. Other than the above, the room was cleaned and refreshed daily, which was nice and the hotel room served the purpose for the needs. Breakfast could do an upgrade with hot food offerings, not just a continental version.

Barebone facility, no hair dryers, poor quality paper cups put directly on sink top(no fashions)’ expensive paid storage in case you need to store your luggage before check-in or after check-out, far from Metro, but close to one bus stop to get into city Centre

Excellent

Excelente

Nickel

We had 3 guests. The 2nd bed was not made. We had to do it ourselves. Check out is at 12pm and they knocked twice to see if we were still there.

No free luggage storage, no soap in bathroom by sink, only attached to shower wall, poor water pressure, poor towels. Location good and quiet, attached to mall. Walking distance to metro, bus, train and quai bercy.

No free luggage storage, no soap in bathroom by sink, only attached to shower wall, poor water pressure, poor towels. Location good and quiet, attached to mall. Walking distance to metro, bus, train and quai bercy.

On arrival we were given a room that was dirty unmade bed and towels in shower and condom wrapper’s in bathroom floor !

There is a bus stop across the street.

Could improve better by provide more further supplies like kettle etc. Early check was available but need to pay for it could be free as some hotels do not even charge.

Hotel was just across the bus stop easy to commute to the city or anywhere around loved it

Hotel was just across the bus stop easy to commute to the city or anywhere around loved it

Convenient stay