Four Points Flex by Sheraton Birmingham Jewellery Quarter
Top rated by guests





8.4Excellent
(4,725 Ratings)
"It was worth the price, slept comfy, clean too."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Offering ultra-modern décor, the Four Points Flex by Sheraton Birmingham rooms are inspired by Japanese space-saving design.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Smoking allowed
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(4,725 Ratings)
"It was worth the price, slept comfy, clean too."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Really nice and clean room, plus the staff was so friendly and helpful 👌🏾
The lift 🛗 broken down
10.0 / 10.0
It was worth the price, slept comfy, clean too.
Nothing
2.0 / 10.0
Modern
We had a couple having a domestic argument for hours slamming banging we could hear every word in the middle of the night were woken up. Allegedly night staff sorted it but this was after a long time.
10.0 / 10.0
All of it
8.0 / 10.0
Really good location
Some very inconsiderate people shouting during the night.
7.0 / 10.0
The location was easy to find. The building was newly built. The property was clean.
The advert said the property had a window, it didn’t.
The staff were ok but got another customer’s room wrong, sending them to someone else’s room.
The breakfast was grab and go, I didn’t realise. Maybe it was mentioned in the advert but it wasn’t noticeable.
It took me a while to find the bathroom light switch. It was by the bedside but it’s so tiny you cannot tell.
The room was cold!!! No heaters I struggle to fall asleep if I’m cold. Their blanket was thin.
8.0 / 10.0
Great location for visiting Utilita Arena, only short 15 minute walk. Also good to have a close car park
Small rooms but were cosy. Bathroom very small and not much room for 2 adults but it was still perfect for what we needed it for.
7.0 / 10.0
It was very modern. Nice and clean
No lift. The room wasn’t very warm. The duvet needed to be thicker. No natural light
8.0 / 10.0
Location was within easy walking 8n to the Utiilia Arena and centre .
Staff friendly and helpful
Sound proofing was excellent in room
Card to room worked perfectly … many others in other hotels do not
No kettle in room
7.0 / 10.0
The hotel is really clean, simple and modern. You have to expect to be compact and that didn’t bother me at all. The room was really nice for the size.
The beds are incredibly uncomfortable! It’s like sleeping on wood. Also, you can hear every noise inside and outside. We could hear people moving around dropping things above us. You expect it a bit, but this was quite disruptive. I was well aware there wasn’t drink making facilities in the room, but I don’t believe you should have to pay for hot water if the in room facilities aren’t an option in the standard rooms.
10.0 / 10.0
Clean, comfortable and great location, quiet and not too far from the main city centre. Excellent pizzeria across the road from the hotel also!!
Staff were nice, friendly and accommodating.
Nothing.
8.0 / 10.0
Location was great, easy access to the centre of Birmingham. Checking in went well and the electronic key was absolutely hassle free. Room was tidy and clean, it was small but we weren't spending a great deal of time there.
Bed was against the wall
9.0 / 10.0
Staff were amazingly friendly and so helpful. The bed was really comfortable and the shower was great.
For the price, I would have expected to have a kettle in my room! Being able to make a hot cup of tea in my room would have made this stay perfect.
1.0 / 10.0
I was freezing cold all night and was told it foes feel cold by manager to him and I mist go under my duvet had to use shower to warm up as he said the room doesnt feel cold to him
The way I was treated I was cold he told me the heating was turned up but it wasnt and did not have the ability to turn it up myself. Also accused me of substance misuse as he said his alarm has detected nitrous oxide ? Only to be then told its the shower that set the alarm off. Also so to be told he would call the police on me if I dont let him in. I told him my boyfriend wasnt dressed as trying to shower and told me no his not I heard laughing although I was on the phone. The hotel manager treated me like a criminal although I paid £200 for my room ?
10.0 / 10.0
We loved our stay at the Bloc. The room was exceptional. Spotlessly clean with everything we needed. We booked a Premier room and couldn’t believe what we had. A full size fridge, microwave,
Crockery etc as well as a sofa, table and chairs.
We also had a separate bedroom with a Tv as well a one in the lounge area.
Everything was perfect and so comfortable.
Nothing
9.0 / 10.0
Location and decor
Room controls didn't work on my mobile
7.0 / 10.0
Staff were excellent and welcoming
The noise the walls are very thin
5.0 / 10.0
The property is amazing, no issues.
The bed wasn’t cleaned properly, I feel like maybe it was a rushed job. Also the tv didn’t work properly
9.0 / 10.0
The staff were brilliant and could not be more helpful. I got upgraded because the lift was out of order. I have a heart condition.
Nothing at all.
1.0 / 10.0
Nothing the room was so small
When I move the bedding loads of hair was an the sheets brown spots too
10.0 / 10.0
It was so clean and slick looking
Worth the £35 upgrade as the room I got was a bit smaller than I thought
5.0 / 10.0
Convenient to walk to from the station and also to get to the concert at The Utilita Concert Hall. Staff friendly and helpful
Very small room with just water but no tea/coffee etc. Bed took up vast majority of room so nowhere to put anything or sit comfortably. No breakfast available or any other 'break-out' area. No view from window. Very expensive considering what little you get for your money
9.0 / 10.0
Easy check on, good space and exceptionally clean and well appointed
A bit of a walk from New Street, and didn’t find a great route from safety perspective at night. Catch a cab.
9.0 / 10.0
Very clean, not too busy on the days/nights I’ve stayed.
Properly is nice, it is my second time staying. I will continue to stay here over other hotels in Birmingham. The only negative is, on the second floor the room next to us and the corridor smelled of Cannabis. And it didn’t make leaving and entering very pleasant.
10.0 / 10.0
The location was in a great place for what we wanted to do, the room was basic but was lovely and clean. The staff were super friendly. Overall great experience and would definitely stay again
8.0 / 10.0
Location was great. The room was good, perfect for one night.
It was disappointing that the lift was out of order. I have a knee problem, but luckily we were accommodated on the ground floor.
9.0 / 10.0
The cleanliness
The bedroom size. It was a bit too small
10.0 / 10.0
They upgraded me for free
Amazing staff
8.0 / 10.0
Lovely, clean, modern and the building was lovely and quiet. I really like how you can control things such as the lights in your room and the temperature from your phone too. The TV was also a smart tv which was good.
Bathroom was lovely but it was a shower room which meant water got pretty much every where. I wasn’t the biggest fan of that but the overall look of the bathroom is nice.
9.0 / 10.0
The location was great the room was clean and suited my needs with having a child with me. The food shops were close by and it was great just to walk around the area. Staff were fantastic approachable very helpful and very child friendly. I will be booking again and also recommending friends and family to do so . Thank you all for a great experience of how a hotel should be ENJOYABLE :)
Everything meet my expectations
10.0 / 10.0
Every thing
Nothing
10.0 / 10.0
I loved the staff’s hospitality and the decor.
N/A
8.0 / 10.0
Clean, minimal and great location
Room sizes too small and didn’t like not having shower separate to main bathroom area
8.0 / 10.0
The room was spotlessly clean and very comfortable, at an excellent price and in a great location
It would have been good if there were tea available, even in the tea machine in the lobby, there was no breakfast tea
7.0 / 10.0
The room was clean and loved the fact you can screen your phone so i was still able to watch all my fave shows. The room had AC which was great during the heatwave!
The room is super small and the shower / toilet situation is really a tiny wet room. Be prepared to put a towel on the carpet as you cant step out to anywhere else. The lift wasnt working and we were on the top floor so the walk up was annoying. Also the key card being on your phone was such a faff as i had to find the link each time. I thought this was cool at first, but quickly became as hassle to keep looking for link when we were coming and going. A key card would have been more efficient.
9.0 / 10.0
Lovely room.great locations and comfy bed
5.0 / 10.0
Room was very small and shower kept flooding
8.0 / 10.0
Clean, cosy, decent location
Shower floor was the bathroom floor. Not ideal when the whole bathroom floor is wet after you have showered
10.0 / 10.0
10/10 experience
Everything was good
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Four Points Flex by Sheraton Birmingham Jewellery Quarter. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Four Points Flex by Sheraton Birmingham Jewellery Quarter pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points Flex by Sheraton Birmingham Jewellery Quarter?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
