Hotel in Île-de-France
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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About this hotel
Mercure Paris Saint-Ouen is a 4-minute walk from Garibaldi Metro stop, which provides direct access to Paris’s Champs-Elysees. Stade de France stadium is 2.3 mi away. It offers soundproofed rooms equipped with air-conditioning and free Wi-Fi.
Amenities at Mercure Paris Saint-Ouen
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Île-de-France
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Rooms are clean with a big balcony and the hotel has a big terrace where you can sit outside, enjoy the nature while having your breakfast
I felt the bed is not too relax but maybe the issue is because of me. The room is too worm if you close the balcony door. So it is better to keep it a little open for fresh air
9 / 10Outstanding·Aug 2026
the staff were lovely & helpful
clean rooms
great value for money
not applicable
7 / 10Good·Aug 2026
Concierge staff were funny and engaging, and especially good with our children. We had a good balcony, comfortable beds, and good fridges in the rooms. The breakfast is very good, with a broad range of items, all of them very good quality. The coffee is excellent. There are convenient shops and cafes very near to the hotel. There are nearby bus and Metro stops, and it is only a 10 minute walk to a tram stop also. The wifi was easy to access, and worked very well.
The hotel restaurant was entirely closed for refurbishment (we hadn't known this in advance). Some staff (especially at breakfast) were unfriendly, and need further training. We were amazed to find only paper cups in the rooms. I had to ask for both proper glasses for cold drinks and proper mugs for hot drinks - I did get them, but only after a battle. Cleanliness was very poor - the floors underneath beds and other furniture were filthy. On arrival there was no soap or shower gel in our bathroom - again, we had to ask for it to be provided. No proper tea was available in the rooms (only fruit teas), and in the end I had to go to a nearby shop and buy proper tea bags. There was also no milk provided - again I had to source this myself. Staff were aware of this problem, and joked "you English always want proper tea and milk" (correct - so why not provide it?). Finally, we were informed check-out was 12 noon, but we had cleaners knocking at the door "encouraging" us to leave from 10am on departure day, and our room keys stopped working around the same time (ie before breakfast service had even finished).
6 / 10Average·Feb 2026
Good location and close to Metro so travel in the city was good
Bathroom was tired looking with wear on the floor of the bath and the shower was missing the holder meaning you had to hold the nozzle in your hand all the time.😔
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Top rated by guests
8Excellent
(1,625 Ratings)
"Rooms are clean with a big balcony and the hotel has a big terrace where you can sit outside, enjoy the nature while having your breakfast"
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