DoubleTree by Hilton Hotel Nottingham - Gateway
Top rated by guests





8.6Excellent
(1,721 Ratings)
"free cookies, lovely clean rooms and let us in early"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
DoubleTree by Hilton Nottingham offers accommodations with free on-site parking and free WiFi.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(1,721 Ratings)
"free cookies, lovely clean rooms and let us in early"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
free cookies, lovely clean rooms and let us in early
Not very close to the tram stop but not too bad a walk
9.0 / 10.0
Reception, building and room were very nice.
The AC system didn't make any sense to us. We decided to turn it off and we had a great night. Tried the AC it got very warm in the room very warm air or freezing cold air.
8.0 / 10.0
It was an amazing stay, i loved the hotel. I would definitely come back when I visit Nottingham again.
The lights are not dim enough and could use a bit more brightness. The tv could use a cast option.
9.0 / 10.0
Good location, great service and helpful staff
Bathroom counter was dusty and it's what caught my attention. There was a fluff under toilet as well.
4.0 / 10.0
Nothing
Room, staff poor
8.0 / 10.0
Great location, great room and breakfast.
The bathroom looked a bit tired.
10.0 / 10.0
Staff member Michael at Reception was very helpful. Bar good. Breakfast pretty good but see point below.
The breakfast juices were not replenished.
10.0 / 10.0
Everything about our stay at DoubleTree by Hilton Hotel Nottingham was amazing. The hotel was welcoming, comfortable and well run, and it truly felt like a great experience overall. I will definitely come back again.
Nothing – there is nothing I would change.
10.0 / 10.0
The fact that gluten free breakfast was so well battered for.
9.0 / 10.0
Quality of room and facilities
10.0 / 10.0
Very clean, and modern.
10.0 / 10.0
Everything.
Cleanliness, friendly staff,comfortable bed. Toiletries are luxurious qualities and in big bottles .Nice warm cookies at check in desk is such a great welcome.
Nothing
7.0 / 10.0
Very spacious and well equipped room with plenty of storage and hanging space, power sockets, large TV screen, comfortable bed, large bath and well appointed bathroom. Good welcome on arrival.
The room heat settings had been left with the air con/fan on high at 24 C so it was initially really uncomfortable (becoming dehydrated overnight) until I opened windows (during the snow storm) to reduce the temperature to regulate the temperature. This took a surprisingly long time as the window openings were limited.
10.0 / 10.0
Clean, comfortable bed, excellent bathroom and breakfast.
Nothing
9.0 / 10.0
Excellent location, comfortable, clean, good breakfast.
Expensive
9.0 / 10.0
Very nice hotel and helpful staff
8.0 / 10.0
Cleanliness, staff, location.
Room took quite a while to heat up.
8.0 / 10.0
An absolutely beautiful hotel. The staff were amazing. Loved the text message I received from Hassan after checking in and going to the room asking if everything was alright with the room.
A tiny lack of attention. Whilst Hassan did not check in myself and friend it was another staff member. We are both female but the text massage was addressed to “Mr…”
Whilst NOT the hotel fault (I hope), my friend dropped £70 cash somewhere between the lift and the bar area which did put a dampener on our stay as it was not handed in.
8.0 / 10.0
Nice building friendly staff
Broken drain in shower but receptionist took a note in departure
9.0 / 10.0
Less than £100 for the night. Location
It was so hot in the building
10.0 / 10.0
Exceptional welcome and texts just to make sure all was ok. Excellent welcome and preparation for my dogs that were travelling with us.
Nothing..was a perfect stay
10.0 / 10.0
One of the best out of town hotels in Nottingham by far
Excellent facilities Excellent staff from start to finish nothing was to much trouble.
Excellent room on 2nd floor
Very quiet
Comfortable bed
Fridge in room
Ample wardrobe hanging facilities
Good shower
Could not find any faults
10.0 / 10.0
All good , clean room, and quiet.
No comment
8.0 / 10.0
Near to relatives we were visiting
Nothing
10.0 / 10.0
Great room
7.0 / 10.0
The breakfast had plenty of choice and was cooked nicely
The rooms were comfortable and clean.
All the staff were extremely friendly and polite
The room was too warm
The choice of evening meals was average and made over complicated by having different menus and being told you can have this but that’s not on tonight because we have a special menu etc
Catering for the masses for a price
6.0 / 10.0
The room was very spacious due my mum disability
The bed was too high for my mum to get up onto due her being 85 years old and having disabilities needs , not happy and the shower chair had split in the middle !!!
10.0 / 10.0
Chosen for close proximity to a course venue in Nuthall. Public transport hubs (tram & bus) essential for me as a non driver. Availability for half board booking necessary as it is out of the way. Attractive frontage. From arrival (cookie nice touch)to departure the service and care were exceptional. First floor room 151 was lovely with great ensuite facilities, easy access by lift, overlooked back parking lot but not there for the view. Breakfast had a large range of options, dinner was delightful, with 2 courses from the Table d' Hote covered by the meal deal allowance. I must say that Haikel (H) and his restaurant staff were wonderful, welcoming, attentive, polite and a credit to the company. They all made my stay that bit more special, making me feel a valued customer. Thank you H. I hope to see you again on another visit.
I can't fault anything in the hotel. My walk from the tram stop at Cinderhill was much longer on arrival, as I took the wrong exit (don't use stairs).You need to take the pathway alongside the rail, go along the tunnel, follow a short circular path on your left, which brings you out to Cinderhill Rd. Cross over, turn right and go down towards the roundabout. Turn corner and hotel approach behind the bus stop. I found the short way on departure (7 mins).
6.0 / 10.0
Brilliant location next to tram station so simple to get into the city centre and free parking. Great price for dinner, bed and breakfast.
Staff didn't know what was going on. I had dinner and breakfast rate, staff serving had no idea how much the credit was or how it worked. Got charged by reception for me evening meal too and had to request a refund. Bedroom lights did not work and sofa bed was very dusty.
10.0 / 10.0
Customer service
N/a
10.0 / 10.0
The spider in the room
5.0 / 10.0
The staff were welcoming and polite. In particular the restaurant staff and bar staff. When we checked in they gave us a cookie which was a nice touch. In the room the baby crib was in good condition. There was a robe and slippers in the room which was nice. Plus a fridge with complimentary water.
1. Adjoining room with a baby did not feel safe.
2. Our toilet was leaking all over the floor. Staff did give us towels to put under it.
3. Sink in the room was blocked too
4. The location offered nothing to do without driving somewhere else.
5. To get to our room we had to cross a carpark every time, rather than being in the main area, so in the rain this made it challenging with the baby.
6. The plug sockets were humming near our bed.
Overall, I don't think the room was suitable, we were told it was an upgraded room. This concerns me as so many things were wrong with the room.
7.0 / 10.0
Reception and the free cookies on arrival for the children
There was a wedding party when we arrived and were told that the room we were in would not be bothered by the noise / music but we could still hear it
8.0 / 10.0
Good central location.
Great size TV in room.
Toiletries supplied so didn't need to use any that we brought.
Good Selection of food for breakfast.
Plenty of parking.
Rooms clean and tidy.
Cooked breakfast items could have been warmer - some items were cold.
Mattress too hard for our liking.
10.0 / 10.0
Friendly and welcoming atmosphere. Reception greated and explained we had been upgraded.. explained breakfast, check out and how to get to our room..
Confusion over check out and tried to charge us extra on leaving.. manager came over and was able to sort out
9.0 / 10.0
Really convenient and quite close to the motorway
8.0 / 10.0
Really beautiful place outside, the restaurant and receptionist was spectacular. I love the interior design.
The lighting in the rooms wasn’t too bright and was a bit dusty
10.0 / 10.0
The bed was very comfortable. good pillows however they could have been a little firmer (personal Choice) good selection of coffee and teas, excellent shower
excellent shower however a little worn needs good fresh bit of clean mastic
5.0 / 10.0
One hard fried egg left, a desert spoon of beans left , no butter pats, only margarine, Asked if we could have some butter and was bought a 1 lb lump in a bowl. Sugar bowl empty on table, asked for sweetners 2 packets bought
Asked for an assessable room, but although very nice was too far away from the lift and amenities to walk for my partner.
Having asked if there was another room more central was given the perfect room adjacent to the lift and amenities only 10 people in the bar area were our evening meal was served no atmosphere
9.0 / 10.0
Staff were great and breakfast buffet was excellent every morning, nice and quiet too
Just the garden beds outside the hotel windows in the rear part of the hotel could present better for a better first impression of the hotel when you walk to your room from your car.
Even if you were to just get rid of the weeds
Other than that it was great
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Hotel Nottingham - Gateway. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Hotel Nottingham - Gateway pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Hotel Nottingham - Gateway?
We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
