Eiger Mountain & Soul Resort
Top rated by guests
Most favorited

8.8Excellent
(1,362 Ratings)
"Rooms are warm, spacious and have huge two person baths. Service always efficient and friendly. Great location. Ski lockers round the back easy to use."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
☆☆☆☆ - Eiger Mountain & Soul Resort with uncomplicated charm. Innovative ide-as for well-being, nature experience and entertainment. Year-round operation. Rooms, suites, flats and chalets. Cottage romance in Barrys Restaurant, Bar & Lounge.
Business facilities
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Laundry services
Sauna
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
Most favorited
8.8Excellent
(1,362 Ratings)
"Rooms are warm, spacious and have huge two person baths. Service always efficient and friendly. Great location. Ski lockers round the back easy to use."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Superb staff, food in Barry's and overall experience.
The room could do with a bit of a refreshment, it was a little tired.
10.0 / 10.0
Rooms are warm, spacious and have huge two person baths. Service always efficient and friendly. Great location. Ski lockers round the back easy to use.
Barry’s restaurant has a great atmosphere but a little expensive compared to other nearby options.
10.0 / 10.0
Friendly, helpful staff. Easy to reserve parking in garage. Excellent breakfast and excellent restaurant on site. We had a beautiful view. Location is good for walking everywhere or catching public transportation.
No complaints.
10.0 / 10.0
Amazing location, surrounded by shops, restaurants and access to grindelwald first and the terminal to get to jungfraujoch. Such a beautiful location. The eiger facing mountain suite was incredible. Highly recommend this hotel. Barry’s restaurant was fab and breakfast was lovely
10.0 / 10.0
Everything was wonderful. The staff were very helpful and attentive.
10.0 / 10.0
Everything! So wonderful . The room was fabulous. All of the facilities and staff were amazing.
No complaints. Best stay in Switzerland
9.0 / 10.0
location: center of village. transport: complementary pickup/drop off to station. Breakfast good choices + afternoon tea
Food: great quality, good chef Staff: All were friendly, helpful, quality service. Wellness: good equipment and sauna. Inhouse included extras like fitness classes.
Building a need some renovations (wear and tear). Bathroom glass door was functional, but wife did not like it due to noise when bumped and felt reduced privacy.
8.0 / 10.0
Location
Going through a restaurant
9.0 / 10.0
The staff are very friendly.
Bathroom is too small
10.0 / 10.0
This hotel has everything well indeed. The views were awesome.
7.0 / 10.0
The location was fantastic. The hotel was larger than I expecetd (larger than it appeared in online searches). As a result, there are several buildings, and my room was in one of rear facing buildings. Not a great view (facing a parking lot). Next time, I will pay to reserve one of the front-facing rooms.
I arrived early. I knew my room would not be ready yet. it was raining hard that day. I asked if I could sit in the street-facing restaurant and work on my laptop until my room was ready. I ordered food, and multiple cups of coffee. The young man that checked me in wouldn't let me continue to sit there, as he thought they might need that table for other restaurant guests (which they didn't as there were dozens of other empty tables).
10.0 / 10.0
I loved the services.
10.0 / 10.0
Beautiful vistas and views from the suite rooms.
Very modern suite design.
Loved it.
Breakfast choices and taste was ok.
Ton of room to improvement.
8.0 / 10.0
Location was right in the heart of town. We were able to walk everywhere. Couple massage was very relaxing after a long day hiking. Balcony had great views.
Room was a little cramped for the price. Street noise was present, but we wanted to keep the balcony door open.
10.0 / 10.0
The breakfast was delicious (especially the croissant), the room was spacious, the sauna was awesome and comfortable after a whole day of hiking, very near the tourist spots. We went to the restaurant in the hotel for dinner and the food was amazing!
The room is a bit dimly lit, and since the rooms are located in different buildings than the reception area, it gets a bit confusing, but there are quite a lot of signs everywhere.
8.0 / 10.0
The location
It was overrated for the facilities and services provided
8.0 / 10.0
The property is very central, easy to find and close to all attractions or a transportation to get there. Rooms are spacious, look nice and pretty comfortable and well equipped - the hotel insides look generally great. It looks deceptively small from pictures, but it's in fact a large hotel complex behind the small facade. Good restaurant on premises, good breakfast in the lobby, friendly staff. Refreshments in the room (soda, beer and few snacks) included in the price.
Online check-in and check-out didn't work - all links in messages were broken, and when I mentioned it in chat, I only received automated repeat of same broken messages, not personal response. They have parking, but no visual directions how to find it, and text directions were confusing so I ended up parking in the main village garage instead. The check-in desk is tiny and have no place to wait, so when there are few groups checking in it gets hectic. Breakfast is good, but coffee machines are confusing and sometimes don't work. Our room was in the main building on the busy street, and it was quite noisy during the night, both from outside and inside the hotel; they provide earplugs, but I don't find sleeping with earplugs comfortable. And Its plenty expensive - it's nice and cosy, but it's still way up the price range; I mean it's Grindelwald, but still.
7.0 / 10.0
Good location near transportation! Breakfast was delicious. Parking available for an additional fee. Spa was nice! Views from our room were fantastic.
Lots of flies in the dining area. Area around this was very touristy and busy. If you want a quieter experience would recommend going elsewhere.
9.0 / 10.0
Fabulous location, nice atmosphere, very welcoming staff who were also very knowledgeable about the local area, sights, and transport. We would be very happy to stay again.
No labels on food for breakfast and not all staff knew what was in the different food. You had to ask if you wanted to know something about food or for a milk alternative. So you had to waste the staff time for things. It could be much better and more efficient.
The gym is nice. The ceiling is low so although they have several pull up stations the handles are next to the ceiling so not useable.
10.0 / 10.0
The staff was very friendly and provided world class customer service. Rooms were nice and clean! Highly recommend!
10.0 / 10.0
The Breakfast was excellent as were the friendly and helpfull staff.
9.0 / 10.0
Room was beautifully appointed. An added bonus was the replenishing the mini-bar in the room. Location was great, view from our room was superb!
Breakfast was initially somewhat confusing, as layout seemed odd. We were asked of dietary preferences, however there was only pork available with the meat selection.
10.0 / 10.0
The best hotel we stayed at in our entire Europe trip!! All the staff were so so lovely: so much so that they were the nicest staff/worker interactions we had in our entire trip as well! The rooms and facilities were great and the actual hotel was in a really good spot in town so everything was super walkable. We had dinner at their restaurant which was also sooo yummy. We recommend Eiger Mountain and Soul Resort to anyone and everyone that will listen!!
10.0 / 10.0
We had the best view, Eiger Mountain.
Room very spacious.
Comfortable beds.
Friendly and accomodating staff.
Great food.
N/A
8.0 / 10.0
The room was exceptional. The food was good and the location was terrific. The parking lot is excellent, and there are charging spots for EVs.
Most of the staff are young people and seriously need training.
10.0 / 10.0
Lovely staff, excellent location, close the train station, lots of restaurants.
Pesky flies in the lobby dining area.
7.0 / 10.0
The hotel is located right in the center of the village, on the main road, and just a five-minute walk from the train station, very convenient if you're arriving with large bags. The included breakfast was exceptional, the rooms were quiet, and the staff was very kind. The room was spacious with plenty of storage space. The bathroom was clean. The restaurant is very pleasant as well, especially if you're looking for a fondue.
The hotel is a bit expensive for what it offers (though this seems more related to Switzerland in general than to the hotel itself). The room’s decor and amenities are a bit dated — more early 2000s style — and the double bed was actually two single beds pushed together.
10.0 / 10.0
This hotel is always great. Rooms are fantastic. There’s free minibar. Staff is super helpful. Best bed.
I can’t think of anything.
9.0 / 10.0
The staff are amazing. Exceptionally friendly and helpful. The location is great and the breakfast was good.
10.0 / 10.0
Everything! The room was clean, spacious and comfortable. Hotel facilities were good, breakfast was good, location was good.
Breakfast could have had some vegetarian options for hot food. Otherwise all good! Lovely stay would return :)
10.0 / 10.0
The property was centrally located which was fantastic! We also had breathtaking views from our hotel balcony. The staff were very friendly and the breakfasts were delightful!
There was nothing to dislike here!
9.0 / 10.0
The spa facilites were exceptional and extremly nice. We used them a lot for recovery and relaxation. The staff and service is outstanding as well. Highly recommend, we would certainly consider this hotel when coming back to Grindelwald.
The restaurant - which is not part of the hotel itself, but it is located on the hotel premises - didn't have the service or the food on par with the hotel.
10.0 / 10.0
Brilliant hotel! The staff is very helpful and ready to help. Location - right in the city centre, in front of Eiger and next to the funicular. Lovely breakfast and the restaurant
10.0 / 10.0
Fabulous hotel. Could not fault the location and view.
Nothing- could not fault it
10.0 / 10.0
Big room, big bathroom, nice views, nice shower and tub, centrally located, good breakfast, enjoyed the spa as well (sauna, steam room, cold plunge)
10.0 / 10.0
Perfect location with parking, great room with amenities, varied breakfast. All perfect.
If we need to find something, It miss a small children area
9.0 / 10.0
Location is fantastic, our mountain view room overlooks 3 major peaks in grindelwald. The room comes with a filled mini bar with water beer and juice that is refilled daily, a great addition to the room. The facilities in the room felt very new and the cabin details made it feel very cozy. The staff were very friendly and helpful, the free breakfast quality was great for hotel breakfast buffet that never ran out of food.
The only downside is that the bed got very warm throughout the evening, and there’s no air circulation in the room unless you open the balcony door
10.0 / 10.0
Every thing
Everything was great: the amenities, cleanliness, comfort, reception, location, but I advise you not to book through Booking.com because there has been a breach in their site. I was contacted through their app about the necessity to pay for the hotel immediately or my reservation in this wonderful hotel would be canceled. The amount was deducted twice, and when I contacted the hotel, they confirmed that they cannot withdraw the amount from us and that Booking.com is the intermediary who can do that. I informed Booking.com and submitted the necessary documents, but they have not refunded the amount yet, and it is clear that they do not intend to.
10.0 / 10.0
Loved the spacious room with great balcony view of mountains. Breakfast was great too. Friendly staff and we enjoyed the central location and sauna too.
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Eiger Mountain & Soul Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Eiger Mountain & Soul Resort pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Eiger Mountain & Soul Resort?
We found 29 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, golf course (within 2 mi), and free wifi/internet.
