Mercure Residenz Frankfurt Messe
Top rated by guests





8.0Excellent
(839 Ratings)
"I like the suite where we were staying. It was quiet and comfortable.
However, it was manageable as it was not raining and snowing 💐"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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This 4-star hotel offers air-conditioned rooms, a modern spa area, and an international restaurant. It is located in Frankfurt-Bockenheim, just 1640 feet away from the Messe Frankfurt Trade Fair.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Accessible Parking
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(839 Ratings)
"I like the suite where we were staying. It was quiet and comfortable.
However, it was manageable as it was not raining and snowing 💐"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
I like the suite where we were staying. It was quiet and comfortable.
Breakfast was on other side of the road, not in the same building where our rooms were.
However, it was manageable as it was not raining and snowing 💐
8.0 / 10.0
The attitude of the lady at the reception and the lady at Relax bar.
The room amenities were good and the bed was comfortable.
When I arrived to potentially leave my baggage before the CheckIn, there was no one at the reception and no place to wait in the lobby until somebody appears.
The room was freezing cold. The heating system was non-controllable and weak.
10.0 / 10.0
We stayed at Mercure Hotel from 28 November 2025 till 1 December 2025. Room was very clean. Quiet area, Personnel were very friendly, especially Mrs. Ismaili, who explained everything with a lot of passion. We will come back to this Hotel for sure
NA
6.0 / 10.0
The room I was in had been renovated, so that was good, all bit very far away over the other side of the road. The bar as always was a nice atmosphere and the breakfast was varied and plentyfull.
Having stayed numerous times before, I was disappointed by how unhelpful the staff. Firstly, the audacious bar staff ASKING for tips when paying with card. Secondly, the inability of the front desk staff to book a room on the day. A card and telephone number was thrust in my face and I was told to call that number.
6.0 / 10.0
It was ok overall
Room smelled. Check in was so so
7.0 / 10.0
Location close to West Bahnhof and good breakfast
There are two buildings and my room was across the street. If I knew I was staying across the street, I’d have booked a different hotel. Very inconvenient to go for breakfast and the gym in the cold at this time of year. I asked to be in the main building and was refused. Staff by checking could have been nicer.
8.0 / 10.0
I loved that at breakfast there is always a choice of different kind of milk, which is great for me as I do not drink cow's milk. And a big choice of teas.
No fresh fruit
6.0 / 10.0
It was clean and super close to the Messe, good wifi. In the room were refrigerator, coffee machine with coffee capsules, microwave, electric stove, conditioner, good wardrobe and shower
We had a room with windows to the street with tram. It was a disaster because it is almost 24/7 operating. It was already quite warm (with heating) in the room so we wanted to open windows for the night because conditioner is very loud but when we opened windows it turned out that tram is unbelievable noisy and loud.
Bed is small for two people , pillows are not comfortable
There is NOTHING except 1 glass and two small cups. No plates, no fork or spoon or knife, nothing. With almost fully equipped kitchen 🤷🏻♀️
And the facilities are pretty old
10.0 / 10.0
Really like the bar, was sitting there with my friend who lives nearby and is a frequent visitor. Kitchen is tasty, not many places to go out in the entire neighborhood.
Liked the room, which is nice. Bed and pillows were really what required for the rest and recharge.
Nice place, just 3 minutes walk from Frankfurt West S-bahn and few minutes of walk from 17th tram. This place is connecting the outer districts of Frankfurt with a City Centre.
Really liked everything! Nothing to complain about!
5.0 / 10.0
Two out of the three rooms we rented were great.
The hotel was great but one of the three room's air conditioning did not work making it very uncomfortable. To be fair we did not request a new room and there is a chance the staff would have just moved us.
10.0 / 10.0
Spacious and well-appointed rooms. Location was good, with the tram stop just a short walk away.
The hotel was split in 2 buildings, across each other. Check in and check out was in one building only.
7.0 / 10.0
STAFF ARE VERY KIND AT RECEPTION
GOOD ENOUGH BREAKFAST
GOOD PLACE FOR STAYING AT ANY FAIR TIME IF YOU LIVE THERE
BUT I PREFER IT THERE IF THE PRICE IS FAIR!
DARKNESS ROOM: THE OLD-STYLE DECORATION NEEDS SOME RENOVATION. LED LIGHTS SHOULD BE USED INSTEAD OF MANY ABAJOURS AND OLD LIGHTS. OF COURSE, IT'S AN ACCOR HOTEL WITH A SPECIAL FRENCH TASTE!!!
AC NOT WORKING!
9.0 / 10.0
Room was spacious and great. Was clean and really nice. Easy to get into center of town.
Noicy aircondition and air somewhat heavy
8.0 / 10.0
air conditioning doesn’t work properly, no kettle, no coffee machine
7.0 / 10.0
The bed is perfectly comfortable, i loved it. The receptionist was great while check in, she was so good at communication with us, warm welcoming, and eager to support us. Thank you.
A bit far away from s bahn station. You need to walk at least 10-15 min.
8.0 / 10.0
The area was good
There was only one bed. No tea kettle and sugar in the room
9.0 / 10.0
The room was very spacy, I don't think I've ever been in a hotel room this big (ignoring apart hotels/holiday homes). It also had a nice balcony. I think I just hit the dynamic pricing jackpot.
6.0 / 10.0
The hotel is located in a quiet and clean area, which is a bonus. The breakfast was good
For a 4-star hotel, there are a few things missing. Especially when accommodating people coming to Frankfurt for work, i.e. exhibitions. We did not have any access to iron or ironing boards, except for the utility room which had only one working iron. For some of our staff, the lack of a kettle was also a minus. Having a kettle in the room with some coffee/tea etc is now standard in any European hotel.
One of the staff members almost shouted at me when I grabbed some tea to have in my room for later when I get back from work, which was very disappointing.
9.0 / 10.0
great location
10.0 / 10.0
the staff were exceptionally helpful and friendly
nothing
7.0 / 10.0
Very accessible to the city centre, the room is really clean. It's close to a supermarket and a public transportation. The hotel is equipped with a room you can iron your clothes, and it was very practical for a business trip.
The staff is almost never at the reception, so sometimes difficult to ask for a help. The bread at breakfast was not very good (compared to the price paid for a breakfast). The room was a little bit dark because it doesn't have a light on the ceiling.
6.0 / 10.0
I had a room on the other side of road in a hotel without reception. We had to go to the main hotel for breakfast. I had booked a long time ago and wanted to stay in this hotel as previous years.
8.0 / 10.0
The location is in the city center. Easy to reach. The REWE supermarkt is just in front of the hotel open from Monday to Saturday 7-22. The S-Bahn station is 5-7 minutes walk. The street train station is very close from hotel. The hotel is clean.
The venue looks like an old hotel from outside. The chair in my room has peeled off cover.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Residenz Frankfurt Messe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Residenz Frankfurt Messe pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Residenz Frankfurt Messe?
We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
