Mercure Orléans Centre Bords de Loire





7.7Good
(1,437 Ratings)
"Clean tidy - nice bar and pool - good parking - what’s not to like about that !"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Located in the heart of the city with views of the Loire River, hotel Mercure Orleans Center offers 111 soundproofed and air-conditioned rooms. You will have free access to the fitness room.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(1,437 Ratings)
"Clean tidy - nice bar and pool - good parking - what’s not to like about that !"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Staff courtesy
Dated hotel rooms! They feel old and grubby!
9.0 / 10.0
Friendly staff and a good look to the bar and restaurant
7.0 / 10.0
Great location, good reception and pool
Using single use cups is not acceptable especially in 2025. The bathrooms need more light
8.0 / 10.0
It’s a perfect location and close to the centre.
Having to pay for the parking.
6.0 / 10.0
De ligging is perfect
Verouderde accommodatie
8.0 / 10.0
Friendly. Great dinner in restaurant, staff lovely. Comfy beds. Nice pool
Pool quite small, photo deceptive.
9.0 / 10.0
Beautiful lobby. clean and open spacious room. Clean showers. easy check in. had a problem in the first room and reception immediately set up another room for us. easy walk to scenanarys including rléans
Rue de Bourgogne / Rue Royale area
Orleans is infested with flies. nothing to do with the hotel but if you leave the balcony open your room will get infested with them. our first room did and I wish hotel advised not to open the balcony doors.
10.0 / 10.0
Clean tidy - nice bar and pool - good parking - what’s not to like about that !
8.0 / 10.0
Nice location by the river, ten minute walk to town centre. Spacious room comfortable bed and good air conditioning. Slept well despite outside temperature of 35c Nice dinner menu and attentive staff. Good communication prior to arrival
No negative comments
7.0 / 10.0
The large bedrooms
The noise from the street in the room
7.0 / 10.0
Good location and plenty of parking. Bed comfy, and room spacious.
Parts of the hotel and especially our bathroom needed maintenance. The air con didn’t work.Holes outside main entrance, only one lift working and a big crack along the bathroom counter. The fire alarm went off about 8am and we had to rush down all 8 flights of stairs only to be told at the bottom in an offhand way that all was ok and someone had burnt the toast! It seems unbelievable that a) this set off the alarm for the whole hotel and b) there was no tannoy announcement or any way of informing us. A hard start to the day when you’re elderly and have bad knees.
8.0 / 10.0
Big Clean n comfortable rooms.
Bfast was excellent
Nothing
10.0 / 10.0
Riverside location, Central to
Most things and Pet Friendly .
5.0 / 10.0
Staff and restaurant were good. The waitress was very pleasant.
Hotel is very tired. Damage / wear and tear on walls and doors in the room.
It looks like it's being renovated but not our room.
We had to pay 15euros for our dog - but he really couldn't have made the room worse if he tried!
7.50 euros for the car
There's no sockets or USB charging near the beds.
8.0 / 10.0
Lovely staff, great location.
Rooms are tired and overdue an upgrade. Especially bathrooms.
5.0 / 10.0
It was freezing weather when we arrived and throughout our stay the heating was not working through the hotel. However the staff were great and our bill was reduced by 50%
6.0 / 10.0
Check in was quick and good.
Room temperature was too high to sleep comfortably. In the netherlands we are used to 16-18 degC at night. Here it was 23 degC. I did not sleep well.
8.0 / 10.0
We needed secure parking as we had two valuable bicycles on the back of our car. The hotel has outside parking with a gate that closed at midnight with CCTV and secure underground parking. We opted for the underground parking, very secure and well worth the small extra charge for the piece of mind.
The restaurant was excellent. Nicely decorated and the food was fabulous. Chef David visited the table of his diners which was a very nice touch. Breakfast was a buffet and again provided an huge range of foods to accommodate big appetites.
The stained carpet outside room 606 / 605. Looks like a bottle of bleach was dropped. Just needs a fix.
8.0 / 10.0
Motorcycle parking, proximity to the centre of Orleans, easy to find
9.0 / 10.0
Good location for our journey to SW. Big room overlooking the R Loire. Very comfortable bed. Lift for those less mobile. Good parking. V good food I restaurant. Excellent waiter in restaurant. Dog made welcome
Very rude welcome to the restaurant : the person welcoming us made us wait while taking two incoming phone calls, not even saying hello, while my husband was obviously uncomfortable as on crutches after an accident.
Also, ridiculously in this day and age, no power points near the bed for phone charging etc. In fact not many power points at all. Decor a bit in need of new paint in bathroom
7.0 / 10.0
Location was about a 10 minute walk from the centre along the river. The breakfast was plentiful and good. Parking was next to the hotel and we found no problem getting a space. Very dog friendly 😁
The rooms were tired and the bed cracked when I sat down and a little uncomfortable during the night. We booked a room with a balcony and it would have been nice to have a small patio set to enjoy it rather than dragging the chairs from the room out.
4.0 / 10.0
free parking was ok, friendlyness reception ok, beds ok
Restaurant was full, no table could be arranged (availability of a restaurant was one of the reasons to choose this hotel), so we had to walk quite a distance to find some restaurant.
The hotel was not very clean, especially the corridors were very dirty.
Upto three times the keycards did'nt work, so we had to go back to reception to repair this,
10.0 / 10.0
We have been coming to this hotel for many years twice a year. It has been tastefully improved and the restaurant is superb! I always come home with new ideas of dishes we enjoyed. This time the staff were very knowledgeable regarding the food and wine. Lovely pool and ambiance. Little details like water in the fridge soap dispensers in the shower and handrails! Bravo!
Nothing we could find
9.0 / 10.0
Secure underground parking. Very chic modern entrance foyer, restaurant bar
The view. Although we looked directly over the river from our balcony, the modern and not at all attractive road bridge really spoilt it. Photos are a bit misleading because they show the old historic bridge
8.0 / 10.0
Good location, comfy bed. Good breakfast
Friendly staff love
5.0 / 10.0
Hotel was good
Staf have promblems to cummunicate in ingles
10.0 / 10.0
The desk cerks are very kind and helpful. The restaurant is very good
8.0 / 10.0
Super dog friendly - perfect location for a stopover whilst travelling through France. Everything you need - comfy beds, secure parking, nice bar and restaurant, friendly staff. Bonus if you have a dog it’s opposite the Loire with a nice grassy area for walkies. I would use to stop over again.
Nothing. Don’t let a 1960s block exterior put you off.
7.0 / 10.0
Like it’s strong A/C with individual control. The breakfast is really not bad. The lobby is newly renovated, not bad.
It is 15 minutes walk from the old town attractions. Its gym has no dumbbells and no connection to TV. The pool is not too short in length but it’s width is just about 10 feet, not very comfortable. Last the room decoration is terribly outdated.
4.0 / 10.0
parking
9.0 / 10.0
clean and confortable place. close to city center
valuable breakfast buffet.
4.0 / 10.0
The location allowed us to explore the city easily, that was the upside... the hotel was just a pit-stop, a rather bad one though..
Except for the two youngest girls in reception (probably learning staff), the rest of the personnel made us feel unwelcome and out of place.
A special mention for the breakfast service... the worst experience ever (no variety, minimal quantity, terrible quality) made even worse by the staff rushing us all to a section of an already small restaurant because of a coming event at midday...
Basically, they made us feel like we were an inconvenient burden and couldn't wait to see us go... all of this in less than 24h in a 4-star Mercure (up-mid division of Accor Hotels)
9.0 / 10.0
We have staying in this hotel many times before and were pleased to see the renovation had been finished. The superb restaurant had reopened and the pool area looks amazing.
Breakfast was supposed to be served until 10.00, but when came down for our breakfast at 9.00, there was nothing left. No scrambled eggs , very little bread, no croissants , no cheese. There were no cups for the coffee machine, etc...etc.. Three members of staff were setting up the tables for dinner, none noticed the empty breakfast buffet. All this for €19 per person!!
8.0 / 10.0
Room size
Parking
Allowed dogs
Paper cups to have my cup of tea and one wooden spoon. I do not like paper cups
Had to wait for ages at the bar to get served but girl was on her own manning reception, bar and restaurant
5.0 / 10.0
Nothing
Because it was very old and tired
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Orléans Centre Bords de Loire. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Orléans Centre Bords de Loire. Enjoy the water!
Is Mercure Orléans Centre Bords de Loire pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Orléans Centre Bords de Loire?
We found 26 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
