Le Phénix Hôtel

It was in the Center and was a very nice hotel with the option of parking.

Nothing

Extremely helpful staff. Nice room, central location, comprehensive breakfast and good storage for my bike.

A lovely old building with character. Size of the room was good with quiet aircon. separate loo and bathroom. Comfortable bed. Easy parking that was close to the hotel. Helpful English speaking staff. Good quality breakfast with a nice range to choose from.

No mini bar tea/coffee making, safe, extra facilities in the room. For the room rate, I would have expected this. However, I would stay there again.

The hotel is well located, in a prime area of the city, and we had a nice room overlooking the river which was quite enjoyable. We took the breakfast option with the room and that also was good. We had our coffee and pastries sitting next to the big glass window in the restaurant area, where you can see what's happening in the street. The reception staff was helpful and very pleasant. There is free water available, but it only comes in a glass bottle which needs to be collected from the reception - as a reflection of the hotel's sustainability and environment friendly policy.

The room was rather big but looked bare, with few amenities (no toiletry kits aside from the soaps in refillable bottles, no small towels, no coffee machine, no ironing board). The TV was not smart and for English speakers there were only a couple of English channels. No room service. The bathroom was strangely designed with water splattering off the tub when taking a shower, and very low water pressure. The shower head looked tired and definitely needed a replacement. The tub featured a built-in jacuzzi (not sure why).