Le Phénix Hôtel

The service was very good and the decor was lovely. The breakfast was also excellent.

I was disappointed that the restaurant was not open for meals.

The location in the Old Town, very close to public transport options, and with great views of the river and Presqu’île really appealed to us.

There was nothing to dislike!

Friendly staff, great decor, clean and comfortable rooms. Breakfast well-catered. Fantastic location and views to the river.

The hotel is well located, in a prime area of the city, and we had a nice room overlooking the river which was quite enjoyable. We took the breakfast option with the room and that also was good. We had our coffee and pastries sitting next to the big glass window in the restaurant area, where you can see what's happening in the street. The reception staff was helpful and very pleasant. There is free water available, but it only comes in a glass bottle which needs to be collected from the reception - as a reflection of the hotel's sustainability and environment friendly policy.

The room was rather big but looked bare, with few amenities (no toiletry kits aside from the soaps in refillable bottles, no small towels, no coffee machine, no ironing board). The TV was not smart and for English speakers there were only a couple of English channels. No room service. The bathroom was strangely designed with water splattering off the tub when taking a shower, and very low water pressure. The shower head looked tired and definitely needed a replacement. The tub featured a built-in jacuzzi (not sure why).