Villa Florentine, A Beauvallon Hotel & Spa

We have stayed at this hotel 5 or 6 times on our way south to the South of France and also on our return north to the UK. On this visit we were told the hotel had changed ownership. My comments are the staff were excellent but for some reason it lacked something on this visit.

The staff

The staff were all really friendly and helpful. The location was fantastic, gorgeous view from the restaurant and pool area. The pool was really well maintained and clean. Very comfortable bed and they park your car for you.

The TV didn't work but that didn't really matter as we weren't in the room that much.

The view from our room and the deck was exceptional. The pool was fantastic and the room size was great. The service and welcome by staff was wonderful.

Breakfast - the service was shocking. We ended up helping ourselves to place settings and water and the hot food arrived before the breadbasket and coffee. It was a real disappointment.

We were cheerfully told that our room had a private garden that would be great for our dogs. It was. The room was designed to accommodate mobility impaired persons and designed in that regard (WC was in a weird place), was not as warm and welcoming as the room from our previous stay. Think lots of ceramic tile on the floors and no rugs. All the decor, curtains, bedding, everything, was dated (staff said they were due for a renovation). Because it was on a sub ground floor, we had no views and we were slightly above parking level (parking and cleaning staff was exceptional). Street noise was loud, and did I mention zero views (our last stay, with the 2 dogs, had amazing views)?