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Mercure Sheffield Kenwood Hall & Spa

Property building

Bedroom

Property building

Property building

Property building

7.4Good

(3,179 Ratings)

"Very welcoming of dogs"

Verified guest

Don't miss out! Price and availability may change

7.4 / 10.0

Good(3,179 Ratings)

Hotel in Sheffield

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Internet / Wifi and more

About this hotel

In 12 acres of stunning grounds 1 mile from Sheffield city center, this 4-star hotel is within easy reach of the city's arena and Ponds Forge International Sports Center.

Amenities at Mercure Sheffield Kenwood Hall & Spa

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Sheffield

city location on map

Nearby attractions

Yorkshire Wildlife Park

Sundown Adventureland

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.4Good

(3,179 Ratings)

"Very welcoming of dogs"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.4 / 10.0

Good(3,179 Ratings)

Hotel in Sheffield

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Internet / Wifi and more

Map of Sheffield

city location on map

Nearby attractions

Yorkshire Wildlife Park

Sundown Adventureland

Available Rooms

About this hotel

In 12 acres of stunning grounds 1 mile from Sheffield city center, this 4-star hotel is within easy reach of the city's arena and Ponds Forge International Sports Center.

Amenities

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.4 / 10.0

Good(3,179 Ratings)

100% verified reviews

7.0 / 10.0

Peaceful stay in a quiet location.

Location. Very quiet. Helpful staff.

No hooks to hang coats in the rooms. Parking tricky as was a function on when we stayed.

8.0 / 10.0

Was as expected

Location

Parking is difficult

6.0 / 10.0

Was ok for what we needed it for

The bed was super comfortable and the staff were very friendly. The outside of the Hotel looked lovely and it felt very festive.

The room was insanely dated. For £150 a night I expected a lot more than duck tape on holes in the ceiling, worn away carpets, flickering lights in the very old and worn bathroom, crumbs all over the carpets and several spiders around the room. I know you can’t account for insects, but they’re clearly getting in through the cracks and holes all around the dated room. The Gym was also very minimalist and the sauna wasn’t even hot. Couldn’t use the pool as it had swimming lessons going on.

7.0 / 10.0

Comfortable stay for work.

The outside looks beautiful and the room was welcoming and bed was made nicely with towels etc all made by Iulia. Thank you!

The rooms are not updated they so need some refurbishing. But it was a great rate and I couldn’t ask for more.

10.0 / 10.0

Friendly and welcoming staff. Lisa in Receptionwas especially helful

Very welcoming of dogs

8.0 / 10.0

Comfortable stay

Comfortable bed. Nice size rooms, nice bathroom, nice bar area

All a bit tired and in need of modernisation, but still excellent value and comfortable.

7.0 / 10.0

Just niggles that could easily be rectified

Lovely building and room was ok, but the reception lady was lovely in the morning. Asset to the hotel.

The shower was very small with enough room to make it much bigger. The shower doors did not come together at all with a considerable gap. The tea and coffee tray was poor and the coffee was really not nice. We had a sandwich meal at the bar at night when we got there, and the sandwiches were dry like they had been made a considerable time earlier, or the bread had been left out. The car park was inadequate for the number of rooms and we struggled to park.

5.0 / 10.0

Very average stay

Comfortable bed. Nice grounds - good location. Nice breakfast.

Due to a wedding taking place, we were given an upgraded room. Unfortunately the room was very shabby, with dated decor eg carpet was so worn in areas there were large patches of holes, bathroom sink was blocked & needed unblocking, bathroom did not look professionally done. Generally felt room was not to the standards expected of a hotel let alone an upgraded room. This was mentioned to the receptionist. We were also disappointed with no afternoon tea available despite the full menu still being advertised on their website. Again this was mentioned to the receptionist.

10.0 / 10.0

Lovely room, great breakfast, friendly staff

Lovely location in quiet setting. Rooms soundproof which gave a good nights sleep

Nothing

10.0 / 10.0

Excellent will go again

Relaxing

Nothing

3.0 / 10.0

Exterior of a 4star, bedrooms more like a 2 and staff inexistent. No point upgrading.

The grounds of the hotel was beautiful. The lady's at the spa where polite and helpful. The reception bar was tidy average clean, bedding white and soft, bed comfortable, best part of the stay. Good ample parking, felt like a safe area. The room size was great (even if that's all you get for an upgrade) thankfully we paid a reasonable last min room rate but if I had paid the full rate I would have been completely devastated. Do wish I had saved the £16 on the upgrade. We thought we got a compete bargin and was sooo excited .... not really the case let down by reception team and rooms.

arrived at 1pm(we advised our arrival time in advance)we stood at reception for 25mins no one there to help manager in the office with the door open on and off his mobile ignoring guests clearly he was to busy to welcome or get help. No staff to be found anywhere guest laughing in bar about it being a 4 star hotel and we couldn't even check in. We gave up and asked another guest where the spa was and wonder there. Ladies at the spa very helpful and shocked to hear, they let us use the spa to kill time. The spa is very basic and given that you have to walk from the change rooms that are upstairs down like a communal stairs it may have been nice to touch to give flip flops & robe but no complaints here Overall ok and clean. Went back to check in bout 2.30/2:45 now there was huge Que however a female manager now looks to be running the show and jumped on to help which was great. She was helpful and cleared the queue. We got our keys and took the upgraded prestige room. The room itself was huge however we were disappointed no bigger bed just a double this why we wanted the upgrade. The rooms were all tired with paint peeling off and like crumbly walls, rooms was so Tired. bed was very comfortable, linen white & clean, very aged and not a 4 star. We chose his hotel as the grounds look beautiful but we got a lovely view of the car park. The heating on the hallway to the rooms was like a sauna. This meant that the rooms were so hot we left our windows open from the moment we got there and it meant that we had an uncomfortable night sleep because it was so hot. Everytime another room used the bathroom it was like steam train pulling its horn so woken multiple time in panic during the night, it was soooo loud! (Assume pipes) Check out with Swift the lady on reception polite however I've just very much I drop Key go situation. we declined breakfast at £20 ahead as we had to be up early to hit the road

2.0 / 10.0

Forgetful

The price of nearly 200gbp wasn’t even close for the quality of room dated old small and generally just not good enough. The tv was tiny and poor the furniture old and dated. The bathroom sink if you turned the tap to much flooded the floor. Premier inns are of far higher quality for a considerably cheaper price. It was that poor of a standard I feel I should be due some form of refund.

Other than the staff everything was sub par standard and quality and when you take in the price paid it was really poor quality.

9.0 / 10.0

Wonderful experience. Only sorry it want longer.

Whole experience

Late night snacks menu very limited and not satisfactory.

8.0 / 10.0

Comfortable. Lovely staff and food was delicious

Scenic and comfortable.

Spa facilities I.e sauna and swimming pool quite small

9.0 / 10.0

Will stay again

Comfy bed and good size room. Good location for accessing city centre. Leisure facility is good. Didn't hear any noise when in my room. Will stay again.

Na

9.0 / 10.0

Very nice stay. The staff were super attentive in every area of the hotel. spa and gardens are lovely nice walk around

The reception and bar area were very nice.

Nothing

3.0 / 10.0

Not value for money

Staff behind bar and in reception were welcoming

Not the relaxed peaceful night I was looking forward to. The music from the function was so loud in my room. Couldn’t hear my TV over it let alone sleep. £175 is a lot to pay for a hotel room when it doesn’t include either breakfast or a good nights sleep. Rooms round the disco could have been allocated to function guests.

8.0 / 10.0

my favorite hotel in Sheffield

staff, spa facilities, view

room on noisy corridor

3.0 / 10.0

Nice on the outside, run-down inside

Nice location in Sheffield and near to Peak District. Attractive exterior to buildings and grounds. Staff very friendly and helpful. Bed reasonably comfortable. Breakfast good selection and well-topped up.

Very dilapidated in many parts of the hotel. Our room was very dated, in need of repair, radiator not working, patio door hard to open, coffee machine leaking, shower screen useless, a bit cold. Some corridors very toilet smelly. Described as “pet friendly” but being charged £15 extra a night for a dog to be given a poor room in the most remote part of the hotel and have to sit for breakfast outside the restaurant is a bit of an insult. “Pet tolerant” would be a better description. Overall wouldn’t stay again despite the hood location. Hotel in dire need of re-furbishment.

9.0 / 10.0

Would stay again.

Good size room which was clean and comfortable. The leisure facilities were also good. Friendly staff.

1.0 / 10.0

Don’t recommend manky hotel

Nothing was horrible seen rats dust and poo stains

Everything

10.0 / 10.0

Very comfortable

Comfy bed, very clean bathroom, nice extras like dressing gown. Great breakfast, friendly staff

Breakfast finished at 9.30 - 10 would be better

6.0 / 10.0

Good short stay

Great location

Dated and very tired

8.0 / 10.0

Nice but need a more modern touch in rooms

Room was nice and quiet food was nice in bar area and friendly staff

Room 131 no as they say big light in room and no plugs at side of the bed or USB ports the hallway out side coming down had a really bad smell in it was like sewerage the bar upstairs in room for wedding reception was poor no cask ales not enough bottles in bar and bad lighting were buffet was and in morning breakfast was a bit poor not enough fresh cooked eggs the scrambled egg was poor sloppy looking the coffee was a bit poor

10.0 / 10.0

A great enjoyable stay

Everything was fantastic

N/A

3.0 / 10.0

Very poor.

Never a four star Hotel. Didn't enjoy stay and won't be back.

Decoration dated, dinner and breakfast over cooked, Hotel had dogs everywhere, wasn't obviously advertised as dog friendly, stained carpet in bedroom which looked liked it was from dog doing toilet on floor.

8.0 / 10.0

Stayed one night. Was sufficient for our needs

Situated in a quiet area. Functional rooms. Served our purpose.

10.0 / 10.0

Kenwood hall would highly recommend

Kenwood hall is a must go to place. We highly recommend The place is amazing value for money, staff excellent and friendly. Facilities are 10/10 Location 10/10 We look forward to our next stay.

Room could have done with a more deeper clean Other than that amazing

7.0 / 10.0

I loved the stay here. Clean comfortable and excellent value..x

Beautiful grounds

Staff confused when asked about vegan food

10.0 / 10.0

Great staff. Warm welcome from the lady on reception. All staff were fantastic

Good, nice area

Slightly run down in a few places, but not really an issue.

7.0 / 10.0

The staff were kind and helpful, just a bit of a communication issue over room cleaning.

Excellent breakfasts each day.

No one came into the room to clean it or refresh towels and empty bins etc. So it was a bit disappointing to return at the end of the day and have to ask Reception for clean towels, new tea bags, extra milk etc. despite putting the correct sign on the door handle when we went out in the mornings. Also the extractor wasn't working in the bathroom. The technician who came in after a couple of days couldn't fix it. The Receptionist said we could change rooms but added that most rooms didn't even have extractors in the bathrooms. We didn't move because this was only mentioned half way through our stay and it wouldn't have been worth moving. I think the bathrooms should be fitted with extractors that work.

4.0 / 10.0

Disappointing as we expected the usual high standards expected of a Mercure.

Gardens

Food, rooms were tired, no bedside light or main lights

8.0 / 10.0

Comfortable and excellently located for our trip . Good breakfast

Location excellent for our purpose Good breakfast BUT little things could improve this substantially

Niggles like no milk obviously placed by hot drinks at breakfast Could use teapots instead of individual bags in a cup- coffee took ages in machine so silly queues fir drinks- better system take orders for hit drinks and bring to table Car park always v full- we had to park on street

8.0 / 10.0

Don't go at weekends if you want peace and quiet. Good location and food.

Weddings on all weekend so Room 236 was not the quiet room promised. Music and noise till midnight and beyond.

8.0 / 10.0

Lovely hotel, great location, but could do with some TLC.

It was a great hotel in a great location. The staff were lovely and this hotel had everything that we needed.

We felt that the rooms were dated and could do with upgrading. The wood was rotten in the bathroom. There was nothing wrong with it but was slightly disappointing considering how much we spent on the room.

9.0 / 10.0

Our stay

The venue. Staff and location

Our room had cobwebs, holes in the towels, and the carpets. And poor WiFi signal.

7.0 / 10.0

Excellent would use the hotel again with no hesitation.

The wonderful welcome when we booked in. Our room was very comfortable and clean Good breakfast and coffee.

Couldn’t think of anything.

10.0 / 10.0

Sunday Spa

The grounds and staff.

Spa was busy. Would have liked access to a robe.x

10.0 / 10.0

Brilliant thankyou

Definitely coming back

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