Mercure Sheffield Kenwood Hall & Spa

7.4Good

(2,976 Ratings)

"The beautiful views"

Verified guest

Don't miss out! Price and availability may change

7.4 / 10.0

Good(2,976 Ratings)

Hotel in Sheffield

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

In 12 acres of stunning grounds 1 mile from Sheffield city center, this 4-star hotel is within easy reach of the city's arena and Ponds Forge International Sports Center.

Amenities at Mercure Sheffield Kenwood Hall & Spa

Business facilities

Golf course (within 2 mi)

Free WiFi/internet

Free Parking

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

WiFi/Internet

Shared living spaces

Garden

Laundry services

Sauna

Accessible Parking

Electric Vehicle Charging Station

Family friendly

Ironing facilities

Smoking allowed

Safe

Accessible by lift

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Sheffield

Nearby attractions

Yorkshire Wildlife Park

21.1 mi

Sundown Adventureland

Available Rooms

$$$$

7.4Good

(2,976 Ratings)

"The beautiful views"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.4 / 10.0

Good(2,976 Ratings)

Hotel in Sheffield

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Sheffield

Nearby attractions

Yorkshire Wildlife Park

21.1 mi

Sundown Adventureland

Available Rooms

About this hotel

In 12 acres of stunning grounds 1 mile from Sheffield city center, this 4-star hotel is within easy reach of the city's arena and Ponds Forge International Sports Center.

Amenities

Business facilities

Golf course (within 2 mi)

Free WiFi/internet

Free Parking

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

WiFi/Internet

Shared living spaces

Garden

Laundry services

Sauna

Accessible Parking

Electric Vehicle Charging Station

Family friendly

Ironing facilities

Smoking allowed

Safe

Accessible by lift

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

7.4 / 10.0

Good(2,976 Ratings)

100% verified reviews

5.0 / 10.0

Looks better online

The area where the hotel was, is lovely.

Cold room, freezing bathroom. All radiators were off in the corridors in our area / floor too. Tired decor. Homeless emergency housing. Nowhere within fast walking distance for food, drink or provisions. The chlorine was very strong in the pool and the area was tired, the gym was tiny.

9.0 / 10.0

Thoroughly enjoyable stay.

Great facilities and grounds. Reception and breakfast staff were vert welcoming and friendly. Room was spotless and the location was perfect for a city break and short drive to the national park

N/A

5.0 / 10.0

Underwhelming

Location

Very, very tired and expensive for the state of the place.

1.0 / 10.0

Will never go back or recommend, waste of money

Booked for two nights and stayed for one

Everything! The hotel looks tired and needs a full revamp. The dining table we had was sticky so not cleaned. The menus were dirty with sticky fingerprints on, felt very grubby. The dinner menu was not good, the food was not good and looked obvious that it was not freshly prepared. The room, well we were upgraded to a Privileged room, that’s a joke the curtains were filthy the bed uncomfortable the seating you couldn’t relax in, would have hated to see a normal room. At dinner we asked for a dessert menu and received a small card with ‘Build Your Own’ dessert” really! Obviously we didn’t have one. The photos on the website of the rooms and food doesn’t represent what you get!! We had booked for two Spa treatments and in the end cancelled as we saw the area prior and did not get the “Spa feeling” when we walked in to what we have been used to at other Spas. All you could smell was chlorine, made an excuse and cancelled

9.0 / 10.0

Excellent

Location was excellent for our needs

Breakfast could have been better priced. We didn't have it

10.0 / 10.0

It was so relaxing and good for the mind body and soul. I got to read my book for hours! Best spa ever and Nicky on rece

The beautiful views

Nothing

9.0 / 10.0

Lovely & very comfortable stay.

Lovely and welcoming reception area. I didn’t hear any noise from neighbouring bedrooms at night or in the corridors from 11pm onwards until 8am.

The pool area in the evening (after 6.30pm) was a bit untidy with left towels and drinks on sun loungers.

4.0 / 10.0

Disappointing

N/A

The electric went off, no back up generator. I could not get a shower, no offer of vouchers or part refund, would have been nice.

3.0 / 10.0

It was only just worth the discounted price of £53. But disappointing for the brand hotel reputation.

Our bathroom was clean.

The staff weren’t very well trained. Unable to answer questions about the property? You can hear all the noise from the rooms either side of you. The restaurant wasn’t open. The carpet in the room has gaps which was unsettling. The pool water was too hot and under staffed. The car park wasn’t well maintained as tree roots had made surface very uneven.

6.0 / 10.0

Didn’t stay for the second night as planned, disappointed in the overall appearance of our room.

It looks nice from the outside. Staff were friendly.

It’s quite shabby and needs refurbishing. The pool was very murky and everywhere felt a bit grubby.

8.0 / 10.0

Overall very good. Would stay again

Very comfy room, nice spa

Cooked breakfast could have been better

10.0 / 10.0

Warm, comfortable and cosy.

Easy parking, large bath, very hot water, dog friendly touches were sweet. The lady at check-in was absolutely lovely, warm and friendly. She answered all my questions and amended my booking easily which really made a difference to a fairly stressful day.

Bathroom was a little rough around the edges and the shower sprayed onto the floor easily - which became a bit of a slip hazard.

3.0 / 10.0

Beds was comfy.

The beds was comfortable. Heating worked. Decent location.

The tv was not connected to the internet, even though WiFi was available, tried to call reception, no answer. Basic things like slippers and bath robe was not provided in the room. Everything was very basic. Not worth the money. We checked out early. We not going to stay an extra night.

6.0 / 10.0

Satisfied but felt the hotel was not as special as it was when we last visited about 20 years ago

Didn’t have breakfast the location was perfect

It was cold in the communal areas rooms were a bit tired

3.0 / 10.0

Staff made the stay good because they were expectional. The hotel just needs some TLC because it really needs it.

Staff were wonderful, friendly and extremely helpful.

It is sooooo old. Walls are cracking. Needs serious renovation. Stayed in a Junior Suite and the room was horrible. The lighting is terrible, only side lamps with dim bulbs to light up the whole room. The room was freezing because the was zero heating except a small portable electric heater. Carpet and couch were beyond old and the balcony needed to be cleaned. Swimming pool was gross because it is old.

8.0 / 10.0

Would stay again

Room prepared and cleaned excellently by Dona, comfortable beds and good water temperature and pressure, plenty mirrors and storage space, nice outdoors for a stroll around the pond and lovely staff

The rooms were a bit bare and worn, no fridge,

10.0 / 10.0

Brilliant

Great location, really nice inside and out and great facilities

Nothing.

10.0 / 10.0

Perfect

Everything we needed and wanted

8.0 / 10.0

Fabulous festive fun

Great location for visiting family in Sheffield before Christmas. Very festive feel, friendly and welcoming staff to children and dogs (a dog bed, a bowl, a toy and treats were in the room). A lovely buffet breakfast, excellent pastries and the pancake machine was a great hit.

The pool is quite small and down some steep steps from the toilets and changing area so not an easy flow with children. Our room was clean but a bit tired but it was a dog friendly one so maybe that’s why

7.0 / 10.0

Lovely location and beautiful gardens

Location and facilities

8.0 / 10.0

Friendly, professional and welcoming staff, lovely hotel and food.

The staff were the best part, naturally friendly, helpful and professional at all times, starting with a lovely warm welcome given on arrival by The Reception Desk staff. This customer-experience was consistent throughout whether it was the friendly restaurant and bar staff or the room servicing teams Breakfast was great and so was the food in the restaurant along with the convenient opening hours of the restaurant.

It would be nice if the accessible car-park space could be reserved somehow because if you go out for an evening it is then difficult if you've lost the space you had originally parked in as there are so few; perhaps a few more accessible parking spaces might remedy this or a reservation-cone.

10.0 / 10.0

Home from Home!

We have stayed several times at this Hotel as we find the facilities, the overall comfort and the friendly helpful staff make this a home from home!

10.0 / 10.0

Great hotel

Friendly, helpful staff. Lovely hotel. Comfortable room.

8.0 / 10.0

Okay

Nice pool, nice breakfast, friendly breakfast staff

Steam room not very hot, very thin walls between room, could hear every word of next doors conversation and morning love making

5.0 / 10.0

I slept well

It was location for our work christmas party so I decided stay over.

Building/room in general was run down dirty, in desperate need of redecorating too many layers of paint over paint over dirt etc.

7.0 / 10.0

Lovely stay

Spacious room. Tea/coffee making facilities. Quite modern. Lovely views. Quiet. Comfortable bedding/pillows. Clean

Sofa bed mattress a bit uncomfortable. WiFi didn’t work in room (quite far from main area) Room cold didn’t warm up with heating but had plug in heater in room that eventually warmed up the room. Stairs area to the room smelt like drains

10.0 / 10.0

Great hotel clean spacious comfy warm rooms definitely recommend

Great location clean welcoming fabulous facilities Friendly helpful staff Room was really spacious warm comfortable bed and clean bathroom

On check out day the staff seemed to hover and wait outside the room to clean, unfortunately made us feel a little uncomfortable as we were on zoom meetings before we left. This was the only minor problem as meetings are confidential

8.0 / 10.0

Very comfortable very reasonably priced stay

All Christmassy. Lovely reception staff. Upgrade to Priority room on the quieter side. Excellent cooked breakfast.

Not such good cold breakfast selection. Our room wasn’t dark. The curtains were not sufficient to block the security light just outside our window

7.0 / 10.0

Peaceful stay in a quiet location.

Location. Very quiet. Helpful staff.

No hooks to hang coats in the rooms. Parking tricky as was a function on when we stayed.

8.0 / 10.0

Was as expected

Location

Parking is difficult

6.0 / 10.0

Was ok for what we needed it for

The bed was super comfortable and the staff were very friendly. The outside of the Hotel looked lovely and it felt very festive.

The room was insanely dated. For £150 a night I expected a lot more than duck tape on holes in the ceiling, worn away carpets, flickering lights in the very old and worn bathroom, crumbs all over the carpets and several spiders around the room. I know you can’t account for insects, but they’re clearly getting in through the cracks and holes all around the dated room. The Gym was also very minimalist and the sauna wasn’t even hot. Couldn’t use the pool as it had swimming lessons going on.

7.0 / 10.0

Comfortable stay for work.

The outside looks beautiful and the room was welcoming and bed was made nicely with towels etc all made by Iulia. Thank you!

The rooms are not updated they so need some refurbishing. But it was a great rate and I couldn’t ask for more.

10.0 / 10.0

Friendly and welcoming staff. Lisa in Receptionwas especially helful

Very welcoming of dogs

8.0 / 10.0

Comfortable stay

Comfortable bed. Nice size rooms, nice bathroom, nice bar area

All a bit tired and in need of modernisation, but still excellent value and comfortable.

7.0 / 10.0

Just niggles that could easily be rectified

Lovely building and room was ok, but the reception lady was lovely in the morning. Asset to the hotel.

The shower was very small with enough room to make it much bigger. The shower doors did not come together at all with a considerable gap. The tea and coffee tray was poor and the coffee was really not nice. We had a sandwich meal at the bar at night when we got there, and the sandwiches were dry like they had been made a considerable time earlier, or the bread had been left out. The car park was inadequate for the number of rooms and we struggled to park.

5.0 / 10.0

Very average stay

Comfortable bed. Nice grounds - good location. Nice breakfast.

Due to a wedding taking place, we were given an upgraded room. Unfortunately the room was very shabby, with dated decor eg carpet was so worn in areas there were large patches of holes, bathroom sink was blocked & needed unblocking, bathroom did not look professionally done. Generally felt room was not to the standards expected of a hotel let alone an upgraded room. This was mentioned to the receptionist. We were also disappointed with no afternoon tea available despite the full menu still being advertised on their website. Again this was mentioned to the receptionist.

10.0 / 10.0

Lovely room, great breakfast, friendly staff

Lovely location in quiet setting. Rooms soundproof which gave a good nights sleep

Nothing

3.0 / 10.0

Exterior of a 4star, bedrooms more like a 2 and staff inexistent. No point upgrading.

The grounds of the hotel was beautiful. The lady's at the spa where polite and helpful. The reception bar was tidy average clean, bedding white and soft, bed comfortable, best part of the stay. Good ample parking, felt like a safe area. The room size was great (even if that's all you get for an upgrade) thankfully we paid a reasonable last min room rate but if I had paid the full rate I would have been completely devastated. Do wish I had saved the £16 on the upgrade. We thought we got a compete bargin and was sooo excited .... not really the case let down by reception team and rooms.

arrived at 1pm(we advised our arrival time in advance)we stood at reception for 25mins no one there to help manager in the office with the door open on and off his mobile ignoring guests clearly he was to busy to welcome or get help. No staff to be found anywhere guest laughing in bar about it being a 4 star hotel and we couldn't even check in. We gave up and asked another guest where the spa was and wonder there. Ladies at the spa very helpful and shocked to hear, they let us use the spa to kill time. The spa is very basic and given that you have to walk from the change rooms that are upstairs down like a communal stairs it may have been nice to touch to give flip flops & robe but no complaints here Overall ok and clean. Went back to check in bout 2.30/2:45 now there was huge Que however a female manager now looks to be running the show and jumped on to help which was great. She was helpful and cleared the queue. We got our keys and took the upgraded prestige room. The room itself was huge however we were disappointed no bigger bed just a double this why we wanted the upgrade. The rooms were all tired with paint peeling off and like crumbly walls, rooms was so Tired. bed was very comfortable, linen white & clean, very aged and not a 4 star. We chose his hotel as the grounds look beautiful but we got a lovely view of the car park. The heating on the hallway to the rooms was like a sauna. This meant that the rooms were so hot we left our windows open from the moment we got there and it meant that we had an uncomfortable night sleep because it was so hot. Everytime another room used the bathroom it was like steam train pulling its horn so woken multiple time in panic during the night, it was soooo loud! (Assume pipes) Check out with Swift the lady on reception polite however I've just very much I drop Key go situation. we declined breakfast at £20 ahead as we had to be up early to hit the road

10.0 / 10.0

Excellent will go again

Relaxing

Nothing

2.0 / 10.0

Forgetful

The price of nearly 200gbp wasn’t even close for the quality of room dated old small and generally just not good enough. The tv was tiny and poor the furniture old and dated. The bathroom sink if you turned the tap to much flooded the floor. Premier inns are of far higher quality for a considerably cheaper price. It was that poor of a standard I feel I should be due some form of refund.

Other than the staff everything was sub par standard and quality and when you take in the price paid it was really poor quality.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Mercure Sheffield Kenwood Hall & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Sheffield Kenwood Hall & Spa. Enjoy the water!

Is Mercure Sheffield Kenwood Hall & Spa pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Mercure Sheffield Kenwood Hall & Spa?

We found 30 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and pool.

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8.2 / 10.0

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Free WiFi/internet · Bar · Smoking allowed

This attractive Hotel in Sheffield, $214 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

Mercure Sheffield Kenwood Hall & Spa

Hotel in Sheffield

Reasons to book

About this hotel

Amenities at Mercure Sheffield Kenwood Hall & Spa

Map of Sheffield

Nearby attractions

Available Rooms

Hotel in Sheffield

Reasons to book

Map of Sheffield

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Sheffield Kenwood Hall & Spa pet friendly?

What amenities are available at Mercure Sheffield Kenwood Hall & Spa?

Explore similar stays in Sheffield

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