Home2 Suites By Hilton Reno
Top rated by guests





8.0Excellent
(137 Ratings)
"We appreciate the staff were very attentive and pleasant. Our room was wonderful. Everything was nice and clean."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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Located in Reno, a 18-minute walk from Reno-Sparks Convention Center, Home2 Suites By Hilton Reno provides air-conditioned rooms and a bar. The property is around 1.8 miles from Lakeridge Golf Club, 2.6 miles from Washoe County Golf Course and 3.
Business facilities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Fireplace
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(137 Ratings)
"We appreciate the staff were very attentive and pleasant. Our room was wonderful. Everything was nice and clean."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Room size, room comfort, inside pool, friendly staff, fantastic hot breakfast
Only complaint was that the pool was small and cold
8.0 / 10.0
room size and small kitchen was great
Shower was little colder when it starts than I expected.
10.0 / 10.0
We appreciate the staff were very attentive and pleasant. Our room was wonderful. Everything was nice and clean.
No clothes hooks in the bathroom.
10.0 / 10.0
the fact that their was a refrigerator, microwave, coffee pot, and dishes, other hotels do not have all of these things. Nive and comfortable, is a great price for all the necessities.
n/a
9.0 / 10.0
Clean and neaty
4.0 / 10.0
The location is close to freeway access and a great “home base” central location for different places around.
The breakfasts were much better than I was expecting. It was a bit different each morning as well. Very nice to not get bored with the meals.
Only one of their two elevators was “working”, but that one continued to glitch as well. On many occasions the elevator would stop at a floor for only a second or two without opening the doors and then continue I use to the next floor that had pressed a button. It would take us to floor four, but then return to floor two without letting us off. After dropping those off at floor one and gaining new people, it would pause at floor two or three without letting them off and continue back to four again.
The elevator also did not display an inspection permit which is required by their state. I know that one elevator did not work for some reason, but I have no idea when the “working elevator” was last looked at or why it is having problems.
The fan unit in our wall under the window continuously squeezed like a rodent wheel. But, if you turned off the fan you heard the neighbors all night…
Their pool had a sign on the door saying “closed for maintenance”. But was never worked on for the four days we would have had access to it. The water level was fine and they had towels and chairs set up to look inviting from the outside window, but the doors remained locked.
There were large sections of base board missing from the walls as well in the rooms.
1.0 / 10.0
Our stay was extremely disappointing. The room was dirty, the sofa bed was filthy, broken, and unusable, and the whole place smelled strongly of dog. Even though it's a pet-friendly hotel, this was unacceptable. When I asked for help, the only thing the front desk offered was a blanket to sleep on the broken couch.We left after one night and canceled the rest of our stay.
nathing
10.0 / 10.0
People where attended and nice
Clean really nice people
10.0 / 10.0
Location near multiple restaurants. Walk-in shower. Room spacious. Loveseat and large footstool great to relax. Great breakfast selection and comfy dining atmosphere
Need to provide more pillows in room and a minimum of 3 large towels. Front desk was very accommodating but I hate to ask. Room needs more lighting
10.0 / 10.0
Clean and staff was very attentive
It was great
1.0 / 10.0
Was chargedb3 time for a room hotel staff ypung unexperianed .manager nowhere to be foumd .
Still tryin to recoup my money from bookong and hilton
8.0 / 10.0
Staff was so nice. Check in was easy. Location was convenient.
The barn doors on the bathrooms are terrible that lack privacy and you can see into the bathroom.
10.0 / 10.0
Clean , and nice breakfast
9.0 / 10.0
Great location and clean. Good selection free breakfast.
Loud AC running in the night. Bathroom door needs repairs. Bathroom wall papers peeling. Missing "Do not disturb" sign and front desk didn't have any extra.
8.0 / 10.0
The location was great for my family
The ice machines were not working. The A/C was loud and didn’t cool the room enough.
9.0 / 10.0
I loved the location…I loved that it’s a little on the outskirts and not in the thick of busy traffic areas. I felt very safe there which was super important to me cause we are a family. The staff were super friendly. My room was absolutely clean and felt fresh. I loved that my room had a good size fridge and nice little mini kitchen. The pillows are so comfy. It was very quiet which was nice too. I really enjoyed the pool area which was very clean and set up nicely with plenty of towels available for swimmers.
Unfortunately, the pool wasn’t ready for us till 6pm the day we showed up for check in so I feel like we missed out on a few hours of swimming cause of that. The continental breakfast felt a bit unorganized and we had to rely on someone being present to serve us some of the food and at times people were waiting for them to return and there’s not a lot of space there in that area so it started to feel a little cramped. I also didn’t really like the location of the food and eating area. I’ve been to other hotels where they have a designated cafe area with food all set up for serving yourself and I feel if this was done that way, it would be a lot better experience and more efficient. I loved that they had buckwheat waffles. Those were delicious. But I couldn’t find any cream cheese for the bagels.
8.0 / 10.0
Close to the venue
The pool was crowded and very small
9.0 / 10.0
Great location, very nice staff, comfortable room.
No complaints at all.
4.0 / 10.0
I liked the free breakfast and the pool
Had no heater or hot water
9.0 / 10.0
room was clean and nicely appointed. Shower was great. Bed was comfy.
The A/C / heater was noisy and kept me awake as it had a high-pitched squealing noise. Very annoying. The breakfast was decent, just wish the hot food wasn't all microwaved breakfast sandwiches and such.
10.0 / 10.0
Breakfast was awesome
Nothing
8.0 / 10.0
comfortable beds, pretty good breakfast and liked that there was a kitchenette
Needed more attention to set up and cleaning upon arrival- only 2 towels provided though there were 3 of us, no towel racks/knobs in bathroom to hang wet towels and comforter was dirty. Called front desk for new comforter and it was not provided; housekeeping did not come at all as described in our 3 night stay.
1.0 / 10.0
Location was close to the convention center
Bathroom had a sliding barn door that had a one inch gap around the entire door. It didn’t shut all the way. There was zero privacy in the bathroom. You could see in the bathroom even with the door “shut”. It didn’t block the light from the bathroom in the middle of the night. AC/Heater was so noisy we could t have it on while sleeping. Manager was never on site and the only option was to call and leave a voice mail and go between him and the worker at the desk. For $333 a night I expected a lot more.
9.0 / 10.0
Included breakfast was convenient, suite style room was great for a family of 4, hotel was clean, quiet and well maintained. We had a very comfortable stay.
Pool area was smaller than it looked in photos and felt crowded with just 1-2 other families there. It was also very loud inside the pool area. My kids still had fun though and we were happy the pool was indoors.
9.0 / 10.0
The room was gorgeous and spacious! And totally sound proof. Which gave this exhausted mama a bit of a reprieve. Our kids could move and talk with out any worry we were torturing our neighbors.
Honestly, the bathroom door didn't lock. It needed to.
10.0 / 10.0
The staff were all nice and friendly. The pool and gym were clean and in good working order. Breakfast options were great with plenty of seating. Our room was clean and smelled nice.
The only small complaint I could think of is the pillows were a little flat.
7.0 / 10.0
Facilities were good
Breakfast needed to include something for gluten and dairy free, staff were no assistance at all which just made our morning more complicated as two of our family could not eat anything for breakfast
Not impressed with concierge. We needed to organise a taxi or uber for the next morning to airport - was very unhelpful supplying contact details, wouldn't organise for us and contact details we did get didn't show up the next day and concierge then tells us they are typically unreliable and recommends a different service who are - why did he give us the other company details then the day before - just didn't need that extra stress when you are in a new town and needing to get to the airport - could just tell he was not interested in providing customer service.
6.0 / 10.0
GOOD CENTRAL PLACE TO STAY
N/A
10.0 / 10.0
Cleanliness of the facilities , the condition of the building , furniture, all is new .
Staff was awesome , Jasmin and Carmen are the best
10.0 / 10.0
Nice place to take the children! Excellent location, people friendly, very clean! Pretty great from all the other places we've been at for sure! Recommend !
The breakfast wasn't what I expected but still can't complain !
8.0 / 10.0
The room was large with a very comfortable bed. It also had a kitchenette and a sofa for some extra space, which would be nice for longer stays. Staff were very friendly.
It felt pretty expensive, given the location and amenities. I would expect this price for a place downtown or right next to the airport.
6.0 / 10.0
I liked the spacious room
We had sopping wet carrot floors from what they said was the dishwasher being ran before us arriving . Didn’t offer a discount or anything
10.0 / 10.0
Great room size for a family of five; comfortable beds; location; breakfast.
The hotel was not able to provide a heavy blanket/comforter for the sofa bed for the night, and there was not one within the room with sheet set provided for the sofa bed.
10.0 / 10.0
cleanliness. free breakfast. huge fridge. kitchenwares
dishwasher
sink
home like microwave
it was AMAZING!
thank you for the stay
I can’t say enough of how happy we were in this hotel. we have been traveling several years now for our kids basketball tournaments and have been to soooo many hotels including M…. and it was a disaster. Home 2 Suites was so clean I fell asleep without putting my own bed sheets over the bed. which I never not put my own bed sheets on top of the bedding. thank you for the wonderful stay. please keep up the wonderful work. I appreciate you all more than I could say 🙏🏻
I didn’t receive my free water bottle that every other guest received 🥺
But was ok since the rest of the stay was remarkable
9.0 / 10.0
The breakfast was what had me decide to give you a 5 star rating.
I thought the bed linens were a little underwhelming. I couldn't figure out what the blanket? over the top sheet was.
10.0 / 10.0
Was only one problem the outside patio with the bbq
was right under our room. Party’s was going on till very late evening and it was difficult to take a good night sleep and rest when party is going on next to your window. Thank you
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Home2 Suites By Hilton Reno. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2 Suites By Hilton Reno. Enjoy the water!
Is Home2 Suites By Hilton Reno pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Home2 Suites By Hilton Reno?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.
