Aiden by Best Western South Reno
Top rated by guests





8.4Excellent
(1,429 Ratings)
"Receptionist is very friendly and professional"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in Reno, a 18-minute walk from Reno-Sparks Convention Center, Aiden by Best Western South Reno has accommodations with free bikes, free private parking, a seasonal outdoor swimming pool and a fitness center.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(1,429 Ratings)
"Receptionist is very friendly and professional"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
It was close to where I needed to be
Walls are paper thin, room amenities were lacking, electrical outlets weren’t working, absolutely no snow removal making it dangerous to get around
6.0 / 10.0
Good location.
It wasn’t decent for the price. A lot of noise during the night. Only a few outlets had power to charge.
5.0 / 10.0
Not bad located! Some staff very nice others so so
Very noisy!!! You could hear everything from everyone, barely no soap, shampoo, etc…. The bath was not draining well so water accumulated while showering!
10.0 / 10.0
Receptionist is very friendly and professional
9.0 / 10.0
The rooms were clean and modern and I liked the fitness center.
It would have been nice to have free breakfast
9.0 / 10.0
The rooms are clean and very well done. They've done a nice job remodeling. I would prefer more light in the bathroom mirror area but that's about it for the feedback. Staff was very nice too (inc. housekeeping)
Bathroom lighting. At first I thought my room would be loud across from the housekeeper room but it was not. I would've preferred a room not in a "closed" hallway - every other room is in the open on the inside or outside of the building
9.0 / 10.0
Staff didn't allow 30 mins extra for checkout
5.0 / 10.0
This is are go to it great location and very clean. Staff amazing!
Unfortunately the water heater broke and no hot water and we had just check in for a 3 night stay. First night woke up to no hot water.
10.0 / 10.0
fantastic spot for a roadtrip, great little dog park, friendly staff, and easy access to everything in the area
no complaints
8.0 / 10.0
Older but newly renovated.
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
Clean and well taken care of
N/A
9.0 / 10.0
Cleanliness
Motel and the rooms are outside! I didn’t see that when I booked! The pics are there so my mistake! You can hear the people in the room next to you and traffic!
8.0 / 10.0
The best breakfast in walking distance.
Lighting level was a low and I needed to do work. Wished there was a light I could blast.
10.0 / 10.0
Everyone is very nice and helpful.
Nothing.
8.0 / 10.0
We didn’t have breakfast
We could use floor mats around the bed
10.0 / 10.0
Thank you so much! I slept so well.
I can't think of anything that I didn't like.
8.0 / 10.0
The room looked nice, it was recently renovated, and it was clean.
The sink was clogged and we were too tired to complain...
9.0 / 10.0
Location was great. I was in Reno for knee replacement surgery at ROC south meadows, 7 minutes away.
10.0 / 10.0
Excellent
Nothing
5.0 / 10.0
We have stayed at this property several times now. There is a lot we like. Good location. Close to airport. Good size room. Parking. Laundry.
The bed was disappointing! In the past, we were happy with the bed, but this time the bed was not good. So unfortunately a bad luck of the draw with the room. However, still disappointing that the bed quality differs in the same property! You would normally expect consistency in that department. We also do not like the fact that there is no cutlery or crockery, even plastic or paper, that we can have a little breakfast with our supplies. That would be really helpful.
10.0 / 10.0
Not provided
8.0 / 10.0
Nice and relaxing especially at night.
Bikers should’ve park at the far end of the back parking lot. Bikes exhaust were too noisy especially early morning when they’re trying to leave for their rally.
10.0 / 10.0
Cleanliness
Bar closed early
7.0 / 10.0
convenient for what we needed
our room even tho non smoking had the horrible smell of stale cigarette through out it
also room was close to main road very noisy not enough power points in the room bathroom super super tiny
9.0 / 10.0
Centrally located, clean, staff were excellent, reasonably priced.
N/A
10.0 / 10.0
Clean and newly remodeled
Nothing
1.0 / 10.0
Canceled my room at the hotel counter, could not stay.
Advertises as pet friendly. Knew there was going to be a pet charge which was understandable. Moving cross country with my cat. Found out at the counter, that pet friendly does Not include cats. Had to cancel my room and book a new hotel at a higher price.
6.0 / 10.0
Wanted the room for two nights but not available - had to rent two separate rooms, check out wait around and then check back in. The room they gave me for the second night had a broken TV and dog food on the floor. After checking in had to move again to a different room. A whole lot of moving!!!
See above. Also incredibly poor lighting by the bed
8.0 / 10.0
We loved that the hotel offered free bikes to use. We were able to reserve 2 bikes for the day. The bikes worked great and were very nice. It was a bonus for us since we were planning on renting bikes. The free bike service was a nice surprise. We also loved that there were many restaurants and fast food services so close to the motel. And Walmart and other big box stores were super close as well to get supplies for our trip. Our room was very quiet.
We would have loved to have free breakfast included. But the restaurant at the motel was convenient. We didn't try the pool. But we spent most of our time enjoying the mtns and Lake Tahoe area.
8.0 / 10.0
I enjoyed the fresh and clean space. For my first days of adaptation and getting over my jet lag (travelling from Europe) the location is comfortable: there is a swimming pool, and everything I need is in close walking distance (Whole Foods, Meadowood Courtyard Mall as well as Barnes & Nobles...).
3.0 / 10.0
No breakfast includedd
I wasn’t expecting a pet fee when I registered at the front desk. Towels in the bathroom were thin needed to use multiple towels to dry after my shower. Carpet on the floor was very dirty. I spilled some water went to wipe it up with a tissue got almost mud.
3.0 / 10.0
The location and free EV charging.
Our bathroom faucet was loose, our toilet handle was loose, the towel holder on the wall almost fell off, the towels we got had other peoples hair in them, there was kids running around and yelling outside of our room past 10:00 at night, the room had no privacy from those around the walk way unless blackout curtains were down. The hotel was extremely overrated, under maintained, and underwhelming while over priced
7.0 / 10.0
There’s a restaurant literally connected to the lobby . We didn’t try it but it has good reviews . The pool area was nice . Towels available at the pool area . Plenty of sitting . No hot tub . Parking was plenty . Easy to get to lots of locations .
Check in was a bit rough since the staff wasn’t ready . There was a line to get our rooms . When I got out of the shower the next morning there was a cockroach I had to kill .
9.0 / 10.0
Staff, cleanliness
3.0 / 10.0
There was plenty of hot water in the shower. The bed/pillows were good too.
If you are looking for a quiet room here, do not stay in the rooms facing the pool and lawn/play area. The walls are a wee bit thin and you can hear people playing on the lawn into late hours. They do close the pool at 8pm, but people are still out on the lawn late into the evening.
This place has a policy that if you want room service, you need to request it in advance. They do not service the rooms on Fridays, Saturday or Sunday. I have no idea why. We arrived on a Saturday and Monday morning I called to have our room freshened up with new towels and TP, and trash emptied. The lady at the front desk was very rude to me. Telling me that it states with our key card that they need a request put in 24hr in ADVANCE before they will clean your room. She was rude telling me that and hung up on me. I wish I got her name. If you are on vacation, and the paper with the key card says they don't service the rooms Friday, Saturday or Sunday, and you call early Monday morning to get the room serviced at some point on Monday and they tell you no, that is just crazy! We are on vacation. We are paying for a room. We should be able to get our room serviced. Luckily they brought us some fresh towels and a roll of TP and just left that on the chair in the room. I managed to find someone that had some trash bags and I changed the trash in my room. I will never ever stay in this hotel ever again after going through this. It was over 90 degrees in Reno when we were there and would have been great to have our room serviced and a polite person at the front desk.
10.0 / 10.0
Two chick's was delicious
9.0 / 10.0
Great location. Close to the mall and the Atlantis Casino. Lobby has seating and free hot tea/water.
Need another layer of curtains because they're see-through
10.0 / 10.0
Loved boutique feel. Loved the shower
Getting good light and putting on makeup not good. Need a brighter over sink mirror
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Aiden by Best Western South Reno. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Aiden by Best Western South Reno. Enjoy the water!
Is Aiden by Best Western South Reno pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Aiden by Best Western South Reno?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
