Magic Tropical Splash





7.3Good
(139 Ratings)
"We liked the food , children's activities,the reception service and all the facilities ."
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Top-tier experienceA high end property in this area
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Includes essentialsWiFi/Internet, Air conditioning, Pool and more
Located 10 minutes' walk from La Cala Beach and Poniente Beach, Magic Tropical Splash features a 9843 ft² water park, "Pirates' Adventure", with 6 water slides and a giant pirate boat.There is also an on-site spa and gym.
Business facilities
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7.3Good
(139 Ratings)
"We liked the food , children's activities,the reception service and all the facilities ."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Staff was amazing and the food was very good. Location was good and the rooms where clean.
The hotel is outdated and needs an upgrade. We where on 17th floor with a pool view, but one elevator was out of order and the other one was really slow so it took alot of time to go to our room!! And the door and window to the balcony was very stiff and hard to open and close and was not isolated, so it was very noisy.
9.0 / 10.0
The hotel staff were so helpful and friendly, from the reception staff, through to the restaurant staff. The hotel rooms were well decorated and immaculately clean, the bedding and towels were changed every day. The complex has different pools with plenty of sunbeds for guests. The slides and pools were suitable for all different ages of children. The pools also had a number of life guards which was good to see. There are nice touches like the waffle truck and ice creams available through the day for half board and all inclusive guests.
Maybe a few more healthy fruit, salad and vegetable options at the snack bar. Maybe a few more egg options e.g. scrambled eggs/ boiled eggs.
10.0 / 10.0
We liked the food , children's activities,the reception service and all the facilities .
There are no fall protection barriers or safety nets neither on the staircases nor at the room balconies.
10.0 / 10.0
food was amazing. great veiw from balcony
pool was freezing
10.0 / 10.0
Cleanliness and positive, welcoming staff
No pool table
10.0 / 10.0
Great
Nothing
10.0 / 10.0
Loved the pool with giant tv and music. Buffet was excellent loads of choice from bland to adventurous. Spacious room, hard working cleaners & friendly staff . Loads for kids to do- pirate ship water playground, slides, safe baby pool, soft play centre, kids club, arcade games, mini disco every night, fun entertainment eg parrot show. Drinks were unbelievably cheap you buy a plastic cup for one euro and can keep refilling it, amazing we were actually astounded, we are being ripped off in Ireland it’s so refreshing to get a good bargain on something ! Free food all day too and lots of nice extras like face painting and a popcorn cart yesterday . My kids adored the chocolate fountain and free ice cream stations-such a lovely novelty and treat! We will defo go back !
Maybe the beds and keep updating the interior like kitchenettes ? Very little to criticize, all was fab !
9.0 / 10.0
facilities, food and staff
pool bar closed a little early
5.0 / 10.0
space
old fashioned. needs revamp make over.
7.0 / 10.0
Our room was big and comfortable. The bed also was extremely comfortable , unusual in spanish hotels.
Staff very attentive and friendly.
Terrible smell from our bathroom. Cold food at the buffet .
6.0 / 10.0
Pool area
5.0 / 10.0
location was good
food plentiful
bars plentiful
games room
swimming pool very nice
some staff helpful
the lifts to 18 floor on tower 2 always a problem.
The room was grubby and needed update.
our room floor was never cleaned
it was always dark on 18th floor.
Also always brooms and cleaning stuff around or rubbish left.
or sheets black bags. so always stepping over bags or cleaning equipment. the area is not very spacious and easy to trip up things left on landing also with the big wardrobe outside our door.
our mini bar got missed a couple of times probably because of the problems with the lifts.
we spent lots of time waiting for lifts.
we ordered a taxiand waited over an hour in the end we went for the bus. people were coming out and getting a taxi in front of us.
the spa was good but don’t see why we had to pay for the hygiene twice. in the end we was late going because of the lifts so never bothered.
wasted 15 euros.
we also went to terra Natura and aqua Natura. but got told we couldn’t have food or drink there even though the ticket said we could.
there was no entertainment for adults mostly based around for children which is nice for families but not adults.
9.0 / 10.0
Great stay, cleaning staff the best.
No blankets only one sheet for 2 people in the end of September ?
8.0 / 10.0
Buffet y piscinas
Ascensores lentos
7.0 / 10.0
Staff were mostly helpful and friendly. Pool area and hotel lovely. Plenty of bars, Drinks were good and 90% premium brands. Lots of nice seating areas to relax. Soft play and park for kids was good. Water Park was good and plenty of life guards about. Ice cream machine in restaurant was a huge hit with the kids. The evening entertainment was good and have shows from 8.30pm -11pm. We got an early check in which really helped.you could get a sun lounger as long as you were by the pool by 9.15am. Also the air con in the rooms was great and a real life saver in the heatwave.
Pool bar was in the deepest part so you couldn't stand or get back with your drink without swimming, also not much of the pool for kids to swim safely as it is 80%deep. Stairs to water slides very slippy and seen lots of kids getting injured. Food was repetitive basic beige food with little choice of vegetables for the kids (but ice cream was a hit) beds hard foam but soft bed is a personal preference! Loud music playing untill 11.45 then all the clean up noise untill gone midnight. Room backed onto elevator so woke kids up from 7am after a late night. Some very drunk people in the pool falling over the kids and passing out on the pool side. Things getting stolen from your sun lounger, I saw a few people complaining of things getting pinched when they got in the pool. App was hard to use and book things then you had to pay for transport to get to the events. No clocks around so have to keep your phone or watch by the pool and risk it going missing. Lifts were a pain as you could be waiting 15mins for one to finally get to your floor or it was broken so had to walk 16 floors on a few occasions.
8.0 / 10.0
fantastic breakfast and pool facilities and fun
cleanliness of public toilets around hotel and odour from hotel room bathroom drains
10.0 / 10.0
everything from start to finish 10/10
nothing
10.0 / 10.0
Fun and inexpensive hotel.
10.0 / 10.0
activities suitable for all ages, our babies enjoyed it and so did our preteen kids
customer service was exceptional, from front desk to bartenders, entertainers, security, restaurant crew, cleaning crew everyone who worked there made it that more fun. So welcoming. only thing that let it down was the shop lady that worked in the evening on Wednesday 22nd June. She ruined it. her attitude was sour and seemed angry that I kept grabbing things to add on. all the other ladies that worked at that shop was so friendly, helpful and welcoming.
but apart from her, the staff were incredibly amazing
10.0 / 10.0
Amazing place,everything was very good ,food big choose for everyone,I recommend and I back again ,perfect please for family .
Poor night life outside resort .
8.0 / 10.0
Our short stay was fantastic, the kids loved the pool and slides.
The staff was pleasant.
The choice of food should be better, but ok.
7.0 / 10.0
good location and close to beach
Tired, in need of refurbishment. adequate Sun loungers but people putting towels down at 6am resulted in a lack of beds. music and entertainment on a night was very loud.
6.0 / 10.0
swimming pool
elevator was very slow, had to wait a lot, breakfast was ok, but a bit overcrowded
10.0 / 10.0
the best holiday I've been on. The staff there is really friendly and helpful. The kids were kept occupied by going in the pool or the entertainment staff. There were shows going on later on at night and kept the kids very happy. The food was so good and something new was made everyday. The rooms were clean when we got there and the facilities were clean too. There wasn't a problem with anything and if there was then the staff were kind enough to help. There are great waterslides and the pool is quite big also. There's chairs there to sunbath by the pool too. There's a game experience room and a game room with a pool table and arcade games. The bartender's were really nice also and they made really nice drinks with both alcohol and alcohol free. I really do recommend magic tropical splash hotel and I recommend the ultra all inclusive.
10.0 / 10.0
Excellent
Very cold water in the pool
5.0 / 10.0
Toilets were always in bad order. Many times crap on the floor or not cleaned
8.0 / 10.0
Pool and slides
Room kitchen was bad.
7.0 / 10.0
The hotel was lovely, room very clean and spacious.
The staff were very abrupt sometimes rude when asked questions. The entertainment area was too small and didn’t accommodate all the guests. The food was ok but there was at least 2 nights when there was nothing on the menu to our taste, it was very much aimed at Spanish guests. There was no entertainment for the kids apart from the freezing cold pools which put lots of the kids off from going in. Unfortunately we had 2 days of rain when there was no activities put on and people just hung around the hotel all day, too many times people took glasses around the pool and one Dad jumped in and had to receive 7 stitches to a badly cut foot because of broken glass in the pool. This could very easily have been a child!!! Why would they not just give out the plastic cups all day and just use glasses at night? All and all for a family orientated hotel my family and I were very disappointed and would not go back nor recommend to others with kids.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Magic Tropical Splash. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Magic Tropical Splash pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Magic Tropical Splash?
We found 1 amenities for this rental. This includes , and business facilities.
