Sutherlands Hotel
Top rated by guests





8.1Excellent
(236 Ratings)
"Rooms were clean and very spacious, the bathroom was excellent, there was a kettle tea and coffee"
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Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Located in Gateshead, 2.6 miles from The Sage, Sutherlands Hotel provides accommodations with a garden, free private parking, a shared lounge and a terrace. Providing a bar, the property is located within 2.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Accessible Parking
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(236 Ratings)
"Rooms were clean and very spacious, the bathroom was excellent, there was a kettle tea and coffee"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Rooms were clean and very spacious, the bathroom was excellent, there was a kettle tea and coffee
N/A
10.0 / 10.0
We really loved staying here. It was quiet, clean and welcoming. The whole décor of the place felt as if it was giving us a hugh hug. It was the break we needed in a spacious cosy room. Loved that the hotel had a separate entrance to the pub. Nice quiet area just next to the QE hospital.
Can't think of anything we didn't like.
9.0 / 10.0
Great location for our trip
That there was no breakfast
10.0 / 10.0
Everyone was welcoming and very friendly and went out of the way to look after us and topped off with a really good full English to start our travels the next day
Nothing
8.0 / 10.0
Lovely staff, big room, comfy bed, warm room, good parking
1.0 / 10.0
It had a car park
This is not a family hotel…..it is a pub that rents out rooms to workers from away.
10.0 / 10.0
Room was spacious Comfy warm
Lovely big bed And big tv
Plenty of Tea and coffee
Very very clean loads of room
Nothing
10.0 / 10.0
Friendly staff, large, clean room and en-suite.
Having to leave
9.0 / 10.0
Sometimes you randomly stumble across places that you would describe as an 'institution' - the Sutherlands is one of those places. Not so much a hotel and more of a community hub, the staff were welcoming, fun, and made us feel instantly at home. Arriving late on a Saturday night, the function room was in full swing - the bar had a great selection of drinks and the music was great. Once it was time for bed, the bedrooms were quiet, comfortable, clean and well-equipped with a massive bathroom and an excellent shower.
Perhaps a slightly faster check in ;-)
8.0 / 10.0
Very nice clean room and comfortable. Thank you for the microwave.
The bar and games rooms. Not welcoming and no dining options. We felt as a paying customer that we were a nuisance. Location was not ideal.Thank goodness there was a Sainsburys near by to get food.
9.0 / 10.0
The room was very clean, comfortable and modern.
The exterior appearance of the buiking is a little off putting. Breakfast couldn't be served until 9.30, which was too late for us.
10.0 / 10.0
Under new. Management t of the bar & cafe great staff made welcome as regular visitors
Nothing
10.0 / 10.0
My Mum and I stayed at Sutherlands for the Great North Run and we were very impressed. Carl and the team were so friendly, they couldn't do enough for us. We had dinner at Sutherlands and they put the Women's rugby world cup on for us. The room was spacious, the bath was a highlight! Comfy beds and the room had all the amenities you could need. I'll be sure to rebook with Sutherlands next time I do the Great North Run- thank you!
8.0 / 10.0
Looks a little run down from the outside & downstairs but the rooms were clean, really well kept and spacious. Carl went above and beyond, he was really helpful - thank you! Recommend!
Downstairs loos were very different in comparison to the rooms (in respect of cleanliness), definitely need attention, but minor to our trip as we used the ones in our rooms.
9.0 / 10.0
Friendly staff. Good rooms
4.0 / 10.0
Rooms wasn't like phots was really dissopointed to be honest won't be returning
8.0 / 10.0
Clean and friendly. Breakfast was great. £10 uber into city centre.
All good.
10.0 / 10.0
Staff were incredible. Clean, comfy room. The chef was able to whip up some tasty scran whilst also providing hip hop club recommendations. Amazing family fun day for the kids, then a great atmosphere for adults in the evening.
It's the only place to stay if you're out in Newcastle or a great place to visit that even Brian Potter would be jealous of!
N/A
1.0 / 10.0
Nothing
Nobody at reception. No access to the phone number as it was switched off. No way to book in and nobody to be seen. So I had to book into another hotel.
8.0 / 10.0
Vey clean and comfortable room
Bar was too noisy but then I’m an old fogey!
10.0 / 10.0
The room was lovely and clean and very very comfortable. It exceeded my expectations. The staff were exceptionally friendly and helpful. Facilities were great. Breakfast was great value for money and the best full English I've had.
Nothing that I didn't like
6.0 / 10.0
Friendly and helpful staff on arrival and during the evening.
The evening meal not particularly large menu choice but the dishes we chose were very good.
Pleasant enough room, spacious and comfortable bed. Plenty of tea, coffee etc. in the room.
There was no one available to speak to when we checked out apart from a cleaner who told us to leave the key on the desk.
We stayed in room 9 - a bit confused as to why there was an unplugged upright freezer in the room!
The TV remote batteries missing - quickly supplied by staff when informed - but still did not work well as it failed to operate volume at all or the standby at the end of the day (maybe down to the replacement batteries?).
Biggest issue was the bathroom which has black staining on the ceiling above the bath - possible mould or where mould has once been?
Also the self at the bottom of the mirror fixture above the sink is missing - this was very deceptive as at first glance it looked like a glass shelf there, my husband removed his glasses and tried putting them on there but they just fell straight onto the floor.
2.0 / 10.0
The property itself was ok, bar downstairs was ok and reasonable.
Staff were not very helpful, despite trying to get their attentions, someone banging on the door outside to gain access at 1:30 this morning, lasting over half an hour. Came down to complain in the morning, no staff to talk to or even check out with. Crumbs in the bed 🥲. Had high hopes based on the reviews but not a good experience at all.
10.0 / 10.0
Well located just off the main road into Newcastle, the hotel was clean and comfortable. The staff were great and very helpful and I couldn’t have been happier with my stay there.
Nothing.
10.0 / 10.0
Very friendly
Nice and clean
10.0 / 10.0
Great facilities, amazing staff, superb comfy rooms. Hidden gem, great place!!
8.0 / 10.0
Clean rooms beautiful comfortable bed.
No breakfasts, they had no chef no cook hot food.
When we got up from our sleep no one was there to even offer a tea or coffee before we left. We left the key unattended.
8.0 / 10.0
Nice rooms, comfortable beds and really clean
Nothing
6.0 / 10.0
Nice staff and clean room
Laud music in the night :-(
10.0 / 10.0
Staff as always were lovely & welcoming, the lady Claire couldn’t do enough for us what a value member of staff
10.0 / 10.0
Lovely clean rooms, staff really friendly and couldn't do enough for you.
Big bath.
Nice food and plenty drinks to choose from.
Beds a little uncomfortable but not so much to give you a bad night's sleep
10.0 / 10.0
Room upgraded at no additional cost and very freindly accommodating staff, and would definitely stay here again.
I did have trouble trying to leave in the building, but maybe just add some signs or its just me...
5.0 / 10.0
It is what you pay for. The room was clean. The bathroom was better than expected. I booked a double bed but got two singles which wasn't ideal. No one mentioned that there is a separate exit for those leaving before 0900 so spent my first morning locked into the hotel (no staff anywhere) and was a little late for a meeting that day as a result.
It is what you pay for. The room was clean. The bathroom was better than expected. I booked a double bed but got two singles which wasn't ideal. No one mentioned that there is a separate exit for those leaving before 0900 so spent my first morning locked into the hotel (no staff anywhere) and was a little late for a meeting that day as a result.
10.0 / 10.0
would have a meal and breakfast next time down
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sutherlands Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sutherlands Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sutherlands Hotel?
We found 22 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
