Natur Resort Panorama

The friendly staff at the reception, the great breakfast buffet, the opening hours of the pool, the size of the room and the amazing view from the terrace.

At dinner, some of the dishes should be served in shallower dishes for easier dining. Other than that - it's a great hotel.

Amazing view, good restaurant, polite and welcoming staff, parking. They provided a contact of taxi driver who brought us quickly back to the hotel after our dinner in Malcesine centre.

It was not an issue for us but you need a car to get to the hotel as it is situated on a high and steep slope

The hotel is beautiful, the pool is huge and lovely and the view is stunning. The staff were very nice. Large selection of breakfast including them making pancakes for the kids.

The drive up is a little tricky - sat nav took us on a very narrow, twisty road the first time but we found better road after that. Spa quite cute but only the pool useable not the sauna or steam room and no staff in there to ask. Main problem was the room and air con. The rooms are dated and I’d expect more from the price of the hotel. We had to ask for an extra pillow. The air con isn’t great and it only goes to 22 degrees at the lowest. On the first night the air con was hardly working (seems there was a fault in the hotel when we asked the next day). I ended up spending the night on the floor directly under the air con unit. We told the hotel we were uncomfortable when settled our drinks bill - a token gesture of reduced drinks bill would have been a kind gesture but not received.

The view was amazing. The swimming pool was huge. Dinner and Breakfast was very good.

AC didn't work properly. The staff didn't help us resolve the issue and we had terrible night. Hot tub was completely cold.