Best Western Plus Hôtel D'Angleterre - Centre historique

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Parking difficult

The staff were exceptionally friendly and helpful. We arrived when the restaurants nearby had already closed, but the hotel had a few dishes available which they heated up for us and brought to our room. We really appreciated this after a long day of travelling. Our room was comfortable, with a large bed and a clean bathroom. It looked out onto the street where the beautiful Palais Jacques Cœur is located, which was quite special. The hotel is very well located for exploring the town. Dogs are not allowed in the breakfast room, but the staff kindly set up a small table for us in the bar so that we could have breakfast with our dog. It was a thoughtful gesture and another example of how welcoming and accommodating they were.

A great hotel for a wonderful overnight stop-over in Bourges! We will come back for more regional exploration.

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The hotel is in a perfect situation for visiting the outstanding sights of Bourges. There is on-site garage parking.

A couple of days before we were due to arrive at the hotel, from our farmhouse holiday in the Dordogne, we were notified that the air conditioning was broken. Given that heat wave conditions were forecast, this was bad news. The hotel offered free cancellation, but did not offer advice or help about alternative accommodation. At the hotel we learned by accident that the air conditioning was not working on our floor, but was working on the floor above. I wrote to the manager, asking why we had been allocated a room with no air conditioning. I still have received no reply. Normally a four star Best Western in France supplies dressing gowns, slippers, toiletries. There were none in our room: they were available on request, presumably in the hope that not all guests would ask for them.