Hampton Inn & Suites - Reno West, NV
Top rated by guests





8.6Excellent
(167 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Offering a hot tub and sauna, Hampton Inn & Suites - Reno West, NV is set in Reno, 3.7 mi from Great Basin Adventure. The hotel has a fitness center and an indoor pool. Guests can enjoy a meal at the restaurant or a drink at the bar.
Business facilities
Concierge services
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Top rated by guests
8.6Excellent
(167 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Clean and large rooms
Heating did not work so room was cold
9.0 / 10.0
Close to where I wanted it
Toilet kept going on and off.
Curtains close all the way.
No handicapped bars for toilet.
10.0 / 10.0
Everything
6.0 / 10.0
The hotel was updated and clean
Beds were hard as a rock. The breakfast was mediocre. There was a gap in the bathroom door, i guess because it was a pocket door, but that reduced privacy for us. I booked for the hot tub - and it was out of order. Not a great value.
10.0 / 10.0
Quiet. Able to walk to eat. Perfect room for a one night stay. Friendly helpful staff.
10.0 / 10.0
Location and very friendly and helpful staff.
Nothing. It was great.
10.0 / 10.0
Early checkin
Nothing
10.0 / 10.0
Everything! Super clean, amazing rooms, amazing staff, amazing breakfast!
Nothing
8.0 / 10.0
Parking was easy and check-in staff were very helpful. Beautiful hotel and very spacious room.
Breakfast was good. Location is very safe. Right off the highway but able to get good rest during my trip. There are a few food options nearby that were great!
Price was the highest compared to all the other places I stayed during my 5-day road trip. If I need to drive through Reno again, I'll consider this location but I don't think I can afford to return regularly.
10.0 / 10.0
It was clean, the air and facilities were clean, staff was great. I’ve stayed here before, and will do so again. Consistently good. Excellent breakfast.
There’s nothing I didn’t like.
3.0 / 10.0
Breakfast was exceptional
Our flights were delayed and we called to let them know we would be late. They cancelled our reservation anyway. The night clerk tried to put us in a room that did not fit our needs and only after complaining vigorously did he finally put us in the room that we had reserved. But the pull-out bed and roll-in beds were extremely uncomfortable and our sons could not sleep in them. A very bad overall experience.
9.0 / 10.0
My stay started with a cheery greeting from the desk clerk, who processed my reservation quickly. I was delighted when I got to my room to see how spacious it was, especially the bathroom. The bed was very comfortable, and I could work at the desk for some time.
The only "negative" was that the showerhead was located about 7 feet up the shower wall. For those of us who are under 6 feet, it was a stretch. :)
10.0 / 10.0
Rooms and breakfast!
10.0 / 10.0
Excellent location that's off the freeway.
All good
9.0 / 10.0
Easy to get to from freeway, well lit parking lot, neat patio and fireplace outside.
10.0 / 10.0
Great service
Na
6.0 / 10.0
Clean
Very noisy
8.0 / 10.0
Service was great, room was clean and comfortable.
10.0 / 10.0
This was a lovely, very clean big room, we loved it!
5.0 / 10.0
??????? Something’s.
I didn’t apply our VA discount because you don’t give VA’s discounts. Horrible
10.0 / 10.0
Front desk staff, so helpful and friendly
4.0 / 10.0
My deposit was not refunded and I. Not sure why.
If you could give a email to your guest about not receiving deposit would be nice.
The front desk falls was friendly but not knowledgeable about how to check guests in.
My card was almost charged twice.
9.0 / 10.0
Nicely maintained hotel. Breakfast was excellent.
Not much around the hotel (restaurants, stores, etc).
9.0 / 10.0
Indoor pool and free breakfast was great!
10.0 / 10.0
Costumer service
There were out of milk lol
9.0 / 10.0
The property was very nice. It was very clean and quiet. My boyfriend and I stayed in the half suit. It was a very good size, and well accommodated.
The fact that you didn’t have the option on the television to pull up your own tv accounts like netflix YouTube ect, and instead only cable, we didn’t think was very nice. We also didn’t enjoy the food they served for free breakfast. We didn’t feel it was good overall. Very bland and not pleasant
10.0 / 10.0
It was good.
1.0 / 10.0
Nothing.
We were given a room with a broken air conditioner. The air came out warm and there was a horrible screeching noise that was impossible to ignore. When we went to the front desk to see if we could switch rooms, we found the employee snoring and sound asleep in the office. We ended up just staying in the room rather than trying to go around the front desk and wake the employee. The room was too hot to sleep. The lamp shade fell off the lamp and hit my daughter. One of the two USB charging ports in the room wasn't a charger at all but just a black hole. The Kleenex box was empty. The hotel had no feminine products. We were told they were supposed to, but there were a bunch of books in the drawer where the tampons should've been. We tried speaking with a manager at the hotel this morning and we were told they can't do anything for us because we booked through you.
8.0 / 10.0
I loved the refreshing water that was provided in the lounge area. I also appreciated that I was offered water when I checked in considering it was a very hot day.
n/a
10.0 / 10.0
I liked that it was located right off the highway yet secluded.
The hot tub didn’t get hot enough and there was sand inside the tub.
10.0 / 10.0
Clean room, great bed and breakfast!
10.0 / 10.0
great location with safe environment to walk dog.
I liked everything
9.0 / 10.0
Staff very helpful, facility very clean daily, breakfast variety great daily, views are really beautiful.
Ice build up in parking lot made it difficult to walk to vehicles.. more salt or mitigation of ice needed in main front parking area and outside walkways.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton Inn & Suites - Reno West, NV. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hampton Inn & Suites - Reno West, NV pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites - Reno West, NV?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
