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Renaissance Reno Downtown Hotel & Spa

Restaurant/places to eat

Property building

Property building

Lobby or reception

Lobby or reception

7.6Good

(54 Ratings)

"Lovely spa. Good location."

Verified guest

Don't miss out! Price and availability may change

7.6 / 10.0

Good(54 Ratings)

Hotel in Reno, NV

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

This contemporary styled Reno, Nevada hotel is on the Truckee River and 10 minutes’ drive to Reno-Tahoe International Airport.

Amenities at Renaissance Reno Downtown Hotel & Spa

Business facilities

Concierge services

Map of Reno, NV

city location on map

Nearby attractions

National Automobile Museum

The Discovery - Terry Lee Wells Nevada Discovery Museum

Greater Nevada Field

DEFY Sparks Trampoline Park Reno

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.6Good

(54 Ratings)

"Lovely spa. Good location."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(54 Ratings)

Hotel in Reno, NV

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

Map of Reno, NV

city location on map

Nearby attractions

National Automobile Museum

The Discovery - Terry Lee Wells Nevada Discovery Museum

Greater Nevada Field

DEFY Sparks Trampoline Park Reno

Available Rooms

About this hotel

This contemporary styled Reno, Nevada hotel is on the Truckee River and 10 minutes’ drive to Reno-Tahoe International Airport.

Amenities

Business facilities

Concierge services

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.6 / 10.0

Good(54 Ratings)

100% verified reviews

2.0 / 10.0

I paid premium for the “spa tub room” got just a bathtub with a deceptively placed sticker over the broken controls for

Proximity to downtown

Booked a spa tub room, got a bathtub.

10.0 / 10.0

Great stay!

Lovely spa. Good location.

10.0 / 10.0

Cozy, elegant and beautiful

Loved that it was close to being downtown

Couldn’t say

8.0 / 10.0

The first day was much better

The location is good. Everything was reopened, but we only stayed one night.

You can valet or park but they didn’t tell me that there was a parking fee when I checked in of $20 per night. I got some ticket paid it and it charged me for two nights which is absurd.

1.0 / 10.0

Very Poor Brand Experience for Marriott

Clean

Small, rude personal, disrespectfull Front Office Manager, no service no adaptor plug for work, no wather innthe room, no wather în the fridge, very cold inside room

6.0 / 10.0

Not good for the amount of money you pay.

Nice decor. Nice bed.

Dimly lit rooms. WiFi requires payment.

5.0 / 10.0

Not happy

I liked how big the room was

I could never get a hold of staff when my problems would arise. My jacuzzi tub I never worked, my tv wasn’t working. Everytime I called the front desk it was never answered. When I spoke to front desk personally I was told I would get a refund and never did. Not worth how much I paid.

10.0 / 10.0

Wonderful stay

The hotel was extremely wonderful and the staff there were amazing from checking in to checking out and the restaurants and bar were very good. We would definitely go back there and we will recommend it to family and friends.

Very nice place to stay, nice to set out side by the fire and look at the river.

9.0 / 10.0

Great Location Very Comfortable

We wanted a place close to the river. We loved the location. We wanted a place smoke-free. It was nice that there was not gambling in the hotel.

We didn't like paying for parking. We thought that it should be included in the price of the room.

10.0 / 10.0

Good

I didn’t eat breakfast at hotel

No shuttle service to and from airport

10.0 / 10.0

I wish we could’ve stayed longer!

Staff was friendly, professional and helpful, from front desk to housekeeping. The hotel is beautifully maintained and the room was modern and comfortable. 5 stars!

9.0 / 10.0

Superb

The spa was an absolute delight. Dining by the riverside was excellent. The whole experience was wonderful.

10.0 / 10.0

Exceptional

I have stayed at the Renaissance many times. It's my favorite in reno.

I can't think of a thing.

3.0 / 10.0

was overpriced and underwhelming

there wasn't much of anything i liked about this hotel.

everything could have been better - very noisy air conditioning unit in the room.

7.0 / 10.0

Odd furniture that was comfortable. The staff was very accommodating switching rooms for us.

The spa

Homeless camps. Load music across the river and loud exhaust fan out my window

9.0 / 10.0

we loved our stay and would definitely recommend.

we booked this property as it’s access to airport for a early morning flight. Rooms were neat and staff were welcoming.we loved the food at shore a must try actually.

wish they had 2 bed room options.

6.0 / 10.0

An average hotel, great location if you have an event at this venue.

Bed was very comfortable, nice linens. Front desk reception very friendly and helpful.

Failed window made great view impossible to see. Maid entered room without knocking. Air conditioning vent blew directly on one bed making it impossible to sleep in that bed. It would’ve been nice to have an extra blanket in the room. no bathtub. Way too dark in room. Insufficient lighting. overpriced parking.

8.0 / 10.0

just ok

nicely done, room nice , plenty to do recreation wise

the website said it had jetted tub in the mini suite, it wasn’t true, it was my wife anniversary so I now she like jetted tubs, so I chose this room, also I ask for chocolate covered strawberries, didn’t get them but some other sweets, also the champagne came really late so no surprises there, also there isn’t room service. I was charged $50 a day for 3 days was supposed to be refunded at check out, it didn’t happen, the manager never gave me the breakdown bill. I did receive a $100 discount , because the jetted tub was disconnected in all the rooms, but wasn’t mentioned on the description, so the total was to be $150 plus 100 = 250. I tried to call back but always left on hold a few times or just hung up on, and this is supposed to be a 4star hotel more like 3 .

4.0 / 10.0

Disappointing

Bed is amazing. Cleanliness of room amd entire hotel. The boutique style instead of hustle of the larger hotels around.

#1 priority in deciding where to stay in Reno was the fact hubby was a jacuzzi tub in the bathroom. After a long trip, long evening out, to attempt to use the tub - to find it is not functioning. None of the buttoms to operate the tub worked. In fact, the module can be lifted and wires were exposed. There were no bathrobes in the room either. The desk was too narrow to set a laptop ontop for work.

10.0 / 10.0

we arrived 4 min before restaurant closed… they offered to seat us (we took food to the room).

we stayed because the highway to Lake Tahoe was closed. then on our way out we stayed a second night because of how positive our experience was.

3.0 / 10.0

I don’t think I will recommend it till they changed.

I choice because dog friendly

I don’t think it’s welcome Dogs because they let’s feel dogs are troublesome. And asking clean restroom at noon but no body care till night and we needed to call again repeatedly for service.

10.0 / 10.0

loved it

supper clean and fancy

the staff were soooo nice even gave us a free bottle of wine

1.0 / 10.0

Bad

Unsafe, filthy, dark, dingy

6.0 / 10.0

Pleasant

The room was very nice and comfortable.

When I was checking in I asked the person to see if I qualified for AAA discount and all he could tell me that I should have added it when I reserved the room instead of asking me how he could add it or better customer service.

4.0 / 10.0

Ok but probably won't stay again.

Location was good, staff was very friendly.

Eggs Benedict were terrible, wifi internet should be free as the cost of the room was high. Found hair in the shower before I took one.tile missing from wall, laminate coming off bathroom base cabinet.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Renaissance Reno Downtown Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Renaissance Reno Downtown Hotel & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Renaissance Reno Downtown Hotel & Spa?

We found 2 amenities for this rental. This includes business facilities, and concierge services.

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