Ramada by Wyndham Reno Hotel & Casino





5.6
(1,921 Ratings)
"The staff was great 👍"
Verified guestDon't miss out! Price and availability may change
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Bar and more
Set in the heart of Central Reno, Ramada by Wyndham Reno Hotel and Casino features an on-site casino with 168 slot machines. Two on-site restaurants are offered at the property. Each guest room includes Free Wi-Fi.
Business facilities
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$$$$
5.6
(1,921 Ratings)
"The staff was great 👍"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nice staff and close to downtown
7.0 / 10.0
The staff was kind
The area was scary
1.0 / 10.0
Disgusting , not safe, checked out immediately, garbage outside, homeless begging, we were watched in the parking lot, I will never go back!
I did not like anything!!
1.0 / 10.0
Price
Dirty, horrific or non existent wifi,
5.0 / 10.0
The shower water pressure was probably the best thing about the stay. The bed was pretty comfortable just a little squeaky when moving around.
The area around the hotel was so sketchy, when we arrived at the hotel there were groups of people just staring us down from the casino side luckily casino security came and broke them up. Definitely not welcoming, it almost made me regret booking this.
9.0 / 10.0
Clean, and quiet room. Nice location.
Everything was great.
7.0 / 10.0
Staff was great. The food was good but the casino was too smoky. What's up with the HVAC?
Room house keeping needs improvement!
Casino was too smoky! What's up with the HVAC units? Smoky Air in lobby and front desk area. Wyndham must do better!
6.0 / 10.0
Location and staff services.
The bathroom needs a sandal.
8.0 / 10.0
The registration staff at check-in were extremely friendly and helpful. Mina, in particular, made check-in smooth and welcoming, and we truly appreciated her professionalism and kindness. The hotel itself was quiet and comfortable, with no noticeable outside noise, which made for a very restful stay.
At checkout, however, one of the registration staff members was a bit dismissive toward my husband when he requested a luggage cart. That interaction stood out as less pleasant compared to the otherwise excellent service we experienced.
One small drawback was that the room did not include a microwave or refrigerator, which would have been convenient.
Overall, our experience was excellent, and aside from a few minor issues, we enjoyed our stay and would consider returning.
3.0 / 10.0
nobody told me you served breakfast, only coffee at 7:00 a.m. long after I leave for work.
your daytime female staff in particular were extremely rude and unhelpful and eyewitnessed the same thing with multiple other people. there was also multiple times I had to sit and wait at the counter for 5-10 minutes waiting for staff
7.0 / 10.0
Ran out of pastries before .9 am. Coffee was VERY strong.
No microwave or fridge invroom
8.0 / 10.0
Yummy carbs for breakfast
Outlets hard to access
8.0 / 10.0
Close to freeway
Hit water faucet in shower leaked and it was hard to adjust the temperature. Cheap snd old shower head
1.0 / 10.0
We did not like anything about the property
1. Reception clerks not uniformed and don’t look you in the eye
2. Booked a king suite got a two double bed room
3. Pubic hairs in shower and on one of the beds
4. Open used soap bars in shower
5. Open bottle of water
6. Trash in room
7. Beds extremely uncomfortable
8. Pillows were the size of sofa throw pillows and not enough of them
9. Only one bed had a comforter
10. Bed sheets smelled musty
Furniture ripped and old
11. Art removed from wall and wall paper was not changed
12. Huge gaps in door
13. Beautiful scene of the roof and air conditioners
14. ALOT of unhoused people in the lobby, casino and roaming around the property
We demand a refund
This is exactly why I don’t book a Wyndham hotel
1.0 / 10.0
Nothing
My room had either dog or cat hair all over the bed. The couch had stains…….. I wouldn’t stay here again, but it served its purpose.
1.0 / 10.0
Nothing
Everything. The location felt very unsafe.
10.0 / 10.0
The staff was great 👍
It was fine
1.0 / 10.0
Nothing wasn't even able to stay
I'm in a wheelchair and couldn't even fit thru the doorway to get into the room my son went in and the room was dirty the beds weren't even made and it was 3 in the afternoon the front desk lady acted like oh well not her problem and she didn't even try and accommodate us we asked for a refund and left. NEVER AGAIN
5.0 / 10.0
ok. So the hotel is dated and in a sketchy part of town. But the rooms are comfortable, everything works. The staff are friendly and present. You get what you pay for.
dingey little 'casino' attached to the hotel is the place to be for locals who don't sleep
8.0 / 10.0
Didn't get breakfast
1.0 / 10.0
Bad location feared for safety Hotel needs major renovation.
Teverything
10.0 / 10.0
The property was clean, but only one available elevator.
The evening Front Desk Doreen, was really busy for a Sunday evening and she was by herself- As a Hospitality Professional I appreciated her help and great customer service. Thank you Doreen!!
Only one elevator
8.0 / 10.0
It accepts pets
The carpets were very dirty, probably from pet stains. Also drug addicts are everywhere and prostitutes.
1.0 / 10.0
Don't stay there. Disgusting hotel. I couldn't even take a shower the bathtub was backing up with foul water. Carpet was soaked in dog pee. The place stinks . N
I left and didn't stay the.night and now they won't give me my money back . The place needs to be shut down for good.
There is nothing good about this place. Worst hotel I have ever been in .
8.0 / 10.0
Great outdoor parking which was manned by cameras and security, good for pre burn. Great value for money.
Nothing really, for the money it was great. The room were we in could definitely do with a carpet renewal as was quite stained over time.
6.0 / 10.0
Everything worked, generally, so that was a plus.
Thankfully, the term 'didn't like' does not describe my experience; let's use the term 'made you uncomfortable, unsure, 'waiting for the shoe to drop': a. upon arrival, there was a gal doing business on the phone canceling her reservation...yada yada yada like I wanted to hear any of her dilemma b. upon entering the property, the reality of your Reno homeless situation is everywhere c. the fire alram evac at 2:34 am early morning 17 August, though organized and rather quick all things considering, was a shoe dropping. Thankfully, the smoke and a whatever the heck mistiness is that must've been minor and usual. The fireman did the all clear extremely quickly.
1.0 / 10.0
Nothing is good.
What you see online pictures of the property should
be the sane in personal. Front desk personnel should be more friendly.
3.0 / 10.0
Room and lobby clean. The staff, especially Dorren and Claudia. They had coffee and muffin because they didn't have restaurant.
False advertising on 2 restaurants. No restaurants. Casino is not your normal casino. Outside full of not so decent people. More like street people. No good security for guest or hotel staff. The young security guard in the lobby was just on his phone for the 3 days that we were there. The so call Diner in the casino was considered a 2nd restaurant. It was far from it.
1.0 / 10.0
Friendly staff
The room was not available at check in time. My room keys were deactivated because my reservation was cancelled accidentally by the “system”
6.0 / 10.0
Price
Stuck toilet & bathtub no drain
6.0 / 10.0
Locate
There were a lot of drug addiction going on in and out of the hotel.
8.0 / 10.0
They were kind enough to upgrade us to a suite on the top floor which my girls and I absolutely appreciated a lot.
Carpets were old and worn and seemed dirty. The fridge in our suite had a hard time closing because the freezer portion needed to be thawed out so badly we couldn't use it.
6.0 / 10.0
The bed was very comfortable, the ice machine worked, and the staff was extremely friendly.
Was told that security walks the grounds every 30 minutes to clear the vagrants. Halls smelled and carpets were buckling.
7.0 / 10.0
Did not partake of breakfast at property. Security well represented.
Faucet in living room leaked
1.0 / 10.0
Location in proximity to downtown, that’s it
Sketchy, bums everywhere on the property. Staff is inept, room was dirty, just stay at a motel 6.
5.0 / 10.0
Location, lots of homeless people in the area, smell of weed everywhere, one elevator working.
1.0 / 10.0
The beds were comfortable on the fourth floor however some friends of ours that traveled with us and were on the 12th floor had horrible beds that felt like they were sleeping on the flat box. Springs.
It took us almost 2 hours to check in. They had to downgrade his rooms because it still wasn’t ready. They were not ADA compliant with a Service Dog insisting that we had to be on the pet floor, which is against the law. You cannot segregate service animals. I booked six months ahead of time noted that I had a Service Dog and still had to wait the two hours. I had gotten a discount for early Reservation reservations to upgraded room. They gave us a $10 night discount for the downgraded room which was still more expensive than my original price staff was rude would not comply with the ADA compliance would not remove refrigerator in as requested for medical needs.
There was literally drug and sex transactions occurring in the parking lot. The homeless was outrageous. We stayed here last year in 2024 and it was not like this very disappointed and will never return.
10.0 / 10.0
basic comfort
all ok
9.0 / 10.0
I liked the pastries
Nothing. I was satisfied with my stay.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Ramada by Wyndham Reno Hotel & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Ramada by Wyndham Reno Hotel & Casino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ramada by Wyndham Reno Hotel & Casino?
We found 1 amenities for this rental. This includes , and business facilities.
