The Penthouse at Grand Plaza

Very well appointed apartment. It had everything we needed for a 10 day stay. The owners were excellent with their communications before, during, and after our stay. They also provided us with tips and hints for things to do whilst we were there. We would definitely return.

Really nothing that could have been improved during our stay.

The apartment had wonderful views and was fully equipped. Also the location was perfect, near restaurants and coffee shops.

Great apartment with everything you can ask for. We felt directly at home and enjoyed our one-week stay. The place is centrally located walking distance from grocery stores, shopping malls, the riverside and even Navy Pier (a bit further but still walkable). The 9th floor has a great rooftop pool and a nice gym.

I can't think of anything. It was really a great stay. If I ever come back to Chicago I will book again there.

Firstly the view was insane. I could actually see world renowned architecture staring back at me. And at night, absolutely stunning! I could sit and watch the inspiring light show Chicago had to offer. I loved that everything you could think of was supplied, from washing powder (smelt amazing) to coffee machine, filters, tea and every spice imaginable. The place was exceptionally clean with fresh flowers places around. Had a lovely welcoming aesthetic and felt like home for the time we stayed.

The steer was quite loud even from the 52 floor as Chicago police love to use their sirens. I’d also suggest some block out blinds throughout as opposed to the ones they have.

The property was absolutely beautiful and extremely clean. When we return, this will be our very first pick! The owners were so hospitable and friendly.

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The views were amazing, beautiful to wake up to! Clean, spacious and comfortable.

There was nothing I didn’t like

The location is perfect, and the hosts were fantastic-friendly, responsive, and helpful. The apartment itself is clean, beautifully furnished, spacious and comfortable. We especially loved the exceptional city and sunset views from the balcony, along with the well-equipped and thoughtfully designed facilities. We would absolutely stay here again.

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The location of the property is fantastic. The communication and instructions with the host were very professional and straightforward. I'd highly recommend the property.

i love that the property was close to everything , you literally will waste your money renting a car . this is the perfect ideal location. the hosts were great , id definitely stay here again .

nothing , everything was up to par

Amazing view. Super relaxing and close to everything.

Very nicely appointed, clean and comfortable apartment in a very convenient location. Especially liked the penthouse view of the city, the fireplace and grocery store next door.

The make up mirror in bathroom is like a Funhouse mirror. 🤪

This apt is tastefully decorated, and it has views for sunrise, sunset, lake view, city day and night view, and fireworks from the navel peer.

Our 5-day stay at this wonderful glass home was really special. Everything has been just perfect. We enjoyed the stay very much, admired the fantastic view, and found everything we needed, while attanding aninternational cancer congress in town.

no criticism at all

central location with excellent view

the owners provided for what was needed for our stay

the owners were too strict with their rules. anywhere you can see rules. not a good way for guests to feel comfortable

Great apartment and conveniently located. Was exactly what we needed for this trip. Apartment is clean and had everything we needed.

Was slightly more expensive that expected for the apartment. But also understand that it was marathon weekend so made sense for the prices to be higher than expected.

The property contains everything that you need for a stay. Very well equipped kitchen with lots of basics included.

We stayed on an apartment on the 52nd floor of the GrandPlaza. The apartment was fantastic with great views over Chicago city. It was superbly equipped ,spotlessand well appointed. The apartment provides access to a pool ,gym ,walking track and etc. The apartment had cleaning products and a small supply of goods to get you underway. The beds were very comfortable The apartment is well positioned next to the underground train station.Lots of outstanding eateries nearby. The booking was dealt with by email. Jim and Jeri- Lou sent welcoming email with lots of details. The check in was seamless and we were made very welcome by the concierge. A big thanks to Jim and Jeri- Lou for the use of their apartment.

View is amazing while sitting in the living room..fireplace was nice

It was all amazing

Location, location, location, can walk everywhere central from here and restaurants in the area are fab! Spending time on the 52nd floor in Chicago was a cool experience and great lake views. The building facilities are superb and available, pool, party room, pool table, business facilities (there are more just did not get around to trying them all. The apartment is really well equipped and the attention to detail as such is much appreciated. (had all kitchen and bathroom facilities that you need and some you did not even realise are needed)

Elevator (1 of 2 available for my floor) was broken the whole 4 days.I let the owner know and he responded (appreciate that!) to say spare parts are tricky (Ukraine and Covid), but the extra time needed to get up and down the building was deeply frustrating and cost me 10 mins on each trip out each way so I recorded 45 mins per day (over 4 days). Furnishings a little dated and worn, brown furniture needs updating. Towels, threadbare and not soft. Sofa bed very uncomfortable and old. TV only had limited channels as pay per view was not available. The multitude of emails was over the top and tipped into annoying. The use of (shouty) capitals and notes in the apartment and repeated emails were not friendly. The check in and check out times are very restrictive. If you are paying a high daily rate you expect access for 24 hours not 4pm to 9am. No availability for a late check-out which forced me to pay for an extra night (ie 25% surcharge) due to evening flight home. Due to crazy check-out time and lift waiting and late check-in I lost 10 hours , which is 10% less than expected(if assume you have use for 24 hours which is implied in daily rate) over 4 days and it cost me an extra 25% as had to book extra night for late check out. So 35% of the total price I paid was down to lift waiting times, checkin/out and extra day that had to be paid for even though I did not stay, a bit much! Yes I like numbers but I was shocked. Sep 2022. I still have not received my booking deposit from the owners. To be transparent there was an issue m in that an old credit card was used to make the booking and this was the one used by the owners to repay the deposit. However I have contacted the bank and they have no record of receiving this credit (deposit refund). Bottom line I have not received the deposit back 24 days after leaving the property. I will update this review if & when resolved!

Great location in a great city. Fantastic apartment with amazing views and superb facilities.

Very clean and comfortable. The location was ideal (— adjacent to restaurants, shopping and the “L”). The views were outstanding. Grandson loved the pool. we found the price equal or better than nearby hotels, but offers a larger space with unequalled views!

Nothing major at all! Minor item — We would have liked to have had coffee available for us to brew in the coffee maker.

Spacious condo with amazing views of lake Michigan and downtown Chicago. Great location with short distance to sights. Lovely amenity level. Friendly host. Highly recommended.

Apartment was fab. Everything you needed, e.g. towels, dishwasher tabs, hand cleanser, washing powder, shampoo etc. Spotless and a fantastic location with an excellent supermarket next door. Great leisure facilities, gym, pool, basketball court and more. Great communication with the owners and the apartment was right next to a subway stop.

I really cannot think of anything.

Location was great. Great view of the city.

I had expected a two story penthouse (double high windows), based on the photos. It was single story, but did have a nice deck.

Location was outstanding. Central to many restaurants and located a 10 minute walk to the Chicago River. Located on the 52nd floor the views of the city were great with a peekaboo of Lake Michigan. Facilities were outstanding, pool, gym and common room were great additional features.

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