The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Top rated by guests

8.8Excellent

(82 Ratings)

"Everything"

Verified guest

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(82 Ratings)

Hotel in River North, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including on-site restaurants with a rooftop terrace, a state-of-the-ar.

Amenities at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Business facilities

Concierge services

Free Parking

Air conditioning

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Balcony/Terrace

WiFi/Internet

Accessible Parking

Electric Vehicle Charging Station

Fireplace

Safe

Toilet with grab rails

Accessible by lift

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of River North, IL

Nearby attractions

Museum of Science and Industry, Chicago

7.3 mi

Available Rooms

$$$$

Top rated by guests

8.8Excellent

(82 Ratings)

"Everything"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(82 Ratings)

Hotel in River North, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of River North, IL

Nearby attractions

Museum of Science and Industry, Chicago

7.3 mi

Available Rooms

About this hotel

Amenities

Business facilities

Concierge services

Free Parking

Air conditioning

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Balcony/Terrace

WiFi/Internet

Accessible Parking

Electric Vehicle Charging Station

Fireplace

Safe

Toilet with grab rails

Accessible by lift

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.8 / 10.0

Excellent(82 Ratings)

100% verified reviews

10.0 / 10.0

It was very nice & comfortable

Everything

10.0 / 10.0

Great hotel, in every aspect

Big room, big bathroom, welcome cookies, free bottled water, tea and coffee at reception level for free in the morning till 9:30am.

No coffee machine and water Boiler in room, no “do not disturb” signs for door, we created our own, in order not to be woken up by room service.

10.0 / 10.0

Was an amazing night!

Property was beautiful! Very clean. Great views and excellent location.

5.0 / 10.0

Will not recommend, nor return

Location

Room not clean , staff not helpful, coffee service in lobby empty both days even early, room not ready for over an hour and no notification

10.0 / 10.0

Excellent hotel equally good for families or friends weekend.

Great location! Breakfast was a nice surprise.

The door to our room was sticky and hard to open/close

6.0 / 10.0

Overpriced

Location

This is marketed as a luxury property. This is just a Marriott. Not worth the price.

8.0 / 10.0

Fantastic, safe location for female travellers.

Fantastic, safe location for a mother and teen daughter travelling, dining out, and shopping. Would recommend this property to other female travellers.

The public areas were not well maintained (there was a blood stain on one of the chairs and the restrooms smellled very bad) which was a surprise given the cost.

4.0 / 10.0

The hotel offers a decent overpriced roof with subpar food service. Everything I ordered came out of the kitchen luke wa

The location…

The food service.

10.0 / 10.0

Comfy beds & wonderful staff.

Staff was super friendly & helpful.

9.0 / 10.0

Convenient and relaxing

Convent location, easy affordable parking, stylish room, clean, quiet, friendly staff

View for “city view” room wasn’t particularly pleasing, but this had little impact on what was overall a very positive stay

9.0 / 10.0

Superb

clean, nice close to River and good restaurants

everything was good

10.0 / 10.0

We love the room we had and are definitely coming back

Very pleasant

Nothing

10.0 / 10.0

It was great and I can't wait to visit again.

The breakfast was delicious and filling. The location was convenient for the things we wanted to do downtown. I will definitely be returning. The complementary popcorn and bottled water was a plus!

The hotel was amazing, clean, and conveniently located. There was nothing that I didn't like about my stay.

9.0 / 10.0

Overall the stay was beyond very good, but not quite excellent!

Location, cleanliness, rooftop ambiance in the day & night.

Hostess was not friendly, not even smiling. Menu choices for breakfast(no pancakes) & dinner(slim pickings)

9.0 / 10.0

A great hotel to spend a special occasion.

The location of the hotel for us and our anniversary dinner was excellent and walkable for us, which was essential, since we did not have in/out parking privileges. Our breakfast was delicious and delivered according to our specifications/requests.

N/A

10.0 / 10.0

Valentine's Day getaway

The Gwen was great. I absolutely loved that there was a shopping mall connected to the hotel. We didn't have to go outside. All the sites were within walking distance.

We had reservations for upstairs at the Gwen but we could not go on the terrace because of rain😢

8.0 / 10.0

great

Location, Staff, rooms

No Coffee Machine or Water Boiler for tea .

10.0 / 10.0

Exceptional

We booked the Gwen after we saw it had won a Conde Nast award and we were not disappointed. The rooms were big, comfortable, there was enough light, huge bathroom.... the lobby/bar area is great and buzzing and staff was really friendly. We would happily come back.

4.0 / 10.0

the hotel was nice but not worth the amount per night

clean elegant

no swimming pool

10.0 / 10.0

Great place to stay when visiting Chicago.

Nice location. Clean, modern and comfortable. We have stayed here multiple times and would stay again.

No complaints.

5.0 / 10.0

Passable

Paid to use the rooftop lounge. Disappointed it was on floor 4. Not advertised appropriately. Requested fire pit area in advance. It was broken. We had to ask three times before anyone even explained why they could not light it. Asked about getting a drink to the room. It was at 12 after room service ended. We were told it was not possible. Not even offered waters. Poor customer service in general.

See above

5.0 / 10.0

Passable

AC didn’t work Portable fan didn’t work Hard to get someone to come up It was our anniversary and they didn’t do anything

8.0 / 10.0

great location, comfy rooms, loud AC

easy access, fun bar, comfy rooms, great location

I wish I’d know the room would look down inside the hotel I would have paid more for an outside view room. every time the AC turned off and on it sounded like a fire door opening and closing, very frustrating when trying to sleep

10.0 / 10.0

Beautiful hotel, clean, close to shopping

First room we had no..second room YES! WHEN USING booking ALWAYS call..they do not always book you the right room..

I enjoyed this hotel very much.. I usually stay at the 5 star hotels while in town BUT this is a beautiful hotel and just as nice! I will come back!

10.0 / 10.0

Exceeded my expectations.

Breakfast was DELICIOUS! We really loved the waffles. The room was very comfortable and cozy. I enjoyed the city view. The rooftop was a whole vibe! We loved it. That’s where we took really nice pictures for my daughter’s birthday. I would LOVE to stay again in the summertime.

5.0 / 10.0

Passable

No pool or hot tub. Was told I’d get a balcony with the room but wasn’t true

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

We found 23 amenities for this rental. This includes business facilities, concierge services, free parking, air conditioning, and non-smoking.

Explore similar stays in River North

Explore all rentals in River North

Group Vacation! 4 Comfortable Units, Indoor Pool, Rooftop Deck

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Hotel in River North, IL

Reasons to book

About this hotel

Amenities at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Map of River North, IL

Nearby attractions

Available Rooms

Hotel in River North, IL

Reasons to book

Map of River North, IL

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet friendly?

What amenities are available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Explore similar stays in River North

Related destinations