Holiday Inn Express & Suites Columbus - Polaris, an IHG Hotel
Top rated by guests
Most favorited





8.4Excellent
(470 Ratings)
"The front desk staff were exceptional"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Conveniently located off Interstate I-71 and Polaris Parkway, this hotel features free Wi-Fi, free breakfast and rooms with a microwave and refrigerator. Microsoft Corporation is 4 minutes’ drive away.
Business facilities
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Top rated by guests
Most favorited
8.4Excellent
(470 Ratings)
"The front desk staff were exceptional"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
pool dirty but big
nothing
9.0 / 10.0
Fabulous breakfast! It was crowded though, most food was very good. Would definitely stay here again.
Our King bed was so high I had to get help pulling myself up into the bed!
7.0 / 10.0
Property was in a good location, hotel was clean and staff was friendly
N/A
10.0 / 10.0
The front desk staff were exceptional
8.0 / 10.0
Easy access to local spots minimal
Traffic issues
I think there is too much chlorine running through the pool area myself and both of my kids 7 and 8 who normally don’t have sensitive skin all had rashes after being in the pool area after the first day. I had issues the last time we went but my kids didn’t and this time they were covered in a rash.
We did rinse off after exiting the pool each time
While under construction for 2 floors, no complaints with noise or problems with that
I did have issues with neighbors after quite hours. I did not call to complain because i assume they can’t really do anything about it. But both nights it was well past 1130 until the noise settled.
9.0 / 10.0
Location
No hot tub
10.0 / 10.0
Had to leave too early for breakfast but the dining room looked nice. Room was very clean wirh all the amenities that a person would need. Staff was friendly. Hotel was in walking distance to several places to eat.
8.0 / 10.0
It was clean and nice staff.
10.0 / 10.0
Clean and close to the highway
10.0 / 10.0
Nice, clean room and in a convenient location for the activities we had planned.
The breakfast on the second day wasn’t as good as the first day.
9.0 / 10.0
The breakfast was great-different things every day also some of the same too
10.0 / 10.0
Updated and clean
10.0 / 10.0
Updated rooms, great bed, delicious breakfast
Had a little trouble getting the hvac fan to run continuously.
9.0 / 10.0
One night stay on way to Garner, North Carolina. Very Friendly Staff. Good Breakfast to start day off right
Very hard to find facility.
8.0 / 10.0
freshly brewed coffee and nice breakfast.
quiet and fast elevators.
fresh towels delivered each day.
contemporary decor in guest room.
only one chair in a room that supposedly accommodates 4 guests.
bathroom exhaust fan was ineffective.
furniture was scratched up and lamp shade was torn.
asked staff for an additional chair and never heard back about it.
1.0 / 10.0
The staff was great
but the constant construction that I didn’t know about until I got to the property was a huge let down. Literally sawing hammering and cutting in the 2 rooms surrounding me until after 8 most night. The terrible smells and constant beeping all night from the rooms being worked on.
9.0 / 10.0
Professional greeting from front desk on check in. The breakfast was good. The room was clean.
Nothing
10.0 / 10.0
Bed was comfortable. Loved the soft pillows. Hotel was clean. Employees were friendly and courteous. Breakast was adequate. Loved the hotels decor. Very happy with our 1 night stay.
No complaints.
9.0 / 10.0
The facility was clean and breakfast was great. The location was perfect for our trip. Easy to get to.
No Complaints.
1.0 / 10.0
Nice hotel but apparently a bad location
Ten vehicles were broken into over night. Apparently nobody monitors security cameras at this location. Staff was not helpful to say the least. I would never stay at this location again!!!
10.0 / 10.0
The staff was wonderful. Loved the pool. Great breakfast.
It was great!!!!
10.0 / 10.0
Breakfast was amazing, worth the price of a nights stay.
Nothing
1.0 / 10.0
Nothing
The service was horrible the staff were extremely rude. It was dirty in the lobby and elevator. The pool has too much chlorine and was cloudy you couldn't see your feet when In the water. My children were not allowed to use the pool after we had checked out. They kicked us out of the premises. the staff was so unbelievably rude to my wife and children. I needed more blankets for my children and it took me going to the desk and calling 6 times to get them. It was the worst hotel I have ever stay at.
10.0 / 10.0
Friendly front desk lady. Room was clean. Breakfast was very good! Grandkids loved the pool!
Went down to ask for next day pool passes and no one at front desk, waited quite awhile. We forgot toothpaste and was going to ask for a tube, no one there then either, store not very far.
9.0 / 10.0
Clean. Friendly and polite staff. Nice place. Decent price.
We liked it.
9.0 / 10.0
Comfortable bed. The A/C worked great! Front desk staff were very friendly.
9.0 / 10.0
Front desk staff were very friendly. Clean room with plenty of towels. Quiet stay.
1.0 / 10.0
Pool area for the kids.
Deposit is outrageous. First time we stayed fire alarms went off from 3am until check out and no one seemed to care. We were told no one was coming because there was no fire. Figured we'd give it a second try just because our kids loved the pool but nope. They wanted to charge us $250 A NIGHT for a deposit which I still haven't gotten back almost 3 weeks later. Front desk staff was unprofessional and while my family and another family were in the pool the "manager" proceeded to come in filming the area and the kids swimming which my husband and I thought was super creepy. Will not be returning.
10.0 / 10.0
Super clean! Wonderful breakfast and very nice staff!
10.0 / 10.0
Location, clean
Nothing
1.0 / 10.0
It was not good, wasn’t told they got rid of the hot tub. Very loud guests playing really loud music. Breakfast was absolutely horrible! Staff was rude to my children, rude to my wife about breakfast when she just asked about the pancake machine. Definitely not staying again!
10.0 / 10.0
I didn’t really have any dislikes with the location the only problem and it’s not just here or this location. It seems like when there’s a big event that is in an area hotels raise their rates through the roof for that event and I didn’t mind paying for it, but still I feel that that’s kind of bull crap other than that. Staff was nice. Location was good. We came in late checked in continental breakfast was ready. Everything was stellar.
1.0 / 10.0
They say breakfast available but not until 9:00 people need breakfast before then
10.0 / 10.0
Right off the freeway, but still pretty quiet.
Everything was great!
7.0 / 10.0
The location was great,
The breakfast was not very good. No milk for cereal, no regular cream for coffee, area not very clean.
6.0 / 10.0
Convenient location. Great pool
Front staff was a little grumpy. We asked for a blanket and they seemed very inconvenienced. There is a $250 fee charged for incidentals so $450 was taken from our account at check-in. That’s a bit excessive and unnecessary. We signed a swim contract that stated “no parties in the pool area” but they allowed a birthday party to go on while we were there and made the pull PACKED. One of kids puked from the party and they closed 2.5 hours early and the whole reason we came to the hotel was for the kids to swim. We spent more on the hotel and couldn’t even swim during the time we intended.
6.0 / 10.0
Room was clean, hotel was clean, easy check-in
Security at the pool was rude, woman in breakfast area was quite rude and food was limited
FAQs
Is parking included with this inn?
Parking is not specified as an available amenity at Holiday Inn Express & Suites Columbus - Polaris, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites Columbus - Polaris, an IHG Hotel pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Columbus - Polaris, an IHG Hotel?
We found 1 amenities for this rental. This includes , and business facilities.
