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Homewood Suites by Hilton Columbus/Polaris, OH

Top rated by guests

Terrace/patio

Free daily on-the-go breakfast

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Restaurant

9.0Outstanding

(873 Ratings)

"Great place to stay"

Matthew

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(873 Ratings)

Hotel in Westerville, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near Polaris Fashion Place
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Homewood Suites by Hilton Columbus/Polaris, OH offers 92 accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Homewood Suites by Hilton Columbus/Polaris, OH

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Free parking

Map of Westerville, OH

city location on map

Nearby attractions

Columbus Zoo and Aquarium

Franklin Park Conservatory and Botanical Gardens

Highbanks Metro Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.0Outstanding

(873 Ratings)

"Great place to stay"

Matthew

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(873 Ratings)

Hotel in Westerville, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Westerville, OH

city location on map

Nearby attractions

Columbus Zoo and Aquarium

Franklin Park Conservatory and Botanical Gardens

Highbanks Metro Park

Available Rooms

About this hotel

Hotel with free breakfast, near Polaris Fashion Place
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Homewood Suites by Hilton Columbus/Polaris, OH offers 92 accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.0 / 10.0

Outstanding(873 Ratings)

5.0 / 10.0

It was great

10.0 / 10.0

Great place to stay

8.0 / 10.0

Although the room was very clean the one issue we had was mold on the ceiling of the bathroom in several areas. I also found sleeping troublesome not because of any noise, it was very quiet, but due to the large glowing blue light from the A/C panel. That lit up the room and was very annoying. The room was a great size for the 5 of us with lots of storage which I appreciated. I will say the pool was a nice size and the hotel itself was clean. Breakfast was nothing special and since we arrived at 9:30 most times were gone with very little being put out again.

10.0 / 10.0

Stayed 2 nights, nice and quiet room. Perfect for what we had planned.

1.0 / 10.0

When we arrived at the hotel I was told by the desk clerk Derrick informed me that “your reservation has been cancelled you need to contact the 3 rd party that you booked with” we had no idea why it was cancelled as I had confirmation number etc. and had been contacted by Hotels.com that very day about our upcoming stay. Now I do understand that this was an issue with Hotel.com but what surprised me was the lack of help from Derrick. He did not say that there were rooms available for us to now book. So we went out to our car spoke with Hotels.com and got a refund for the cancellation that they made. Then we looked and found tat there were rooms available and booked it. We went back into the hotel, went up to the desk and Derrick just took my credit card and gave us our room cards with no conversation not even asking our name. He also did not ask for my drivers license. And on a different note when we got to our room there were no bedside lamps on either nightstand. I went back to look at the room pictures for the room I booked and other pictures of rooms and they all had bedside table lamps. So what is that about? I have booked with Hotels.com for years and this was my worst experience. The fact that my reservation was cancelled after I had changed our reservation and gotten a confirmation number and continual emails about my upcoming reservation mystifies me.

8.0 / 10.0

Beautiful updated property Breakfast needs some help compared to other hotels we have stayed in the immediate area

10.0 / 10.0

Excellent breakfast! Very clean!

4.0 / 10.0

Nice hotel in a quiet, but convenient area. Staff were friendly and the pool was great. The bed was a little hard and room had a few items that needed repair. Would stay again.

10.0 / 10.0

Very clean and staff was professional.

8.0 / 10.0

The room and hotel were excellent. It seemed like the hotel itself was new or there was a recent upgrade done. However, the shower in our room was not in the best shape. The curtain was tattered and the tub had been separated from the wall and required caulking.

10.0 / 10.0

A super clean, quiet, attentive staff hotel with a really good breakfast.

5.0 / 10.0

Very nice rooms.

4.0 / 10.0

The experience was good. Our tub did not have a stopper, but it was a minor detail.

3.0 / 10.0

Everything was good except the shower was cold all weekend no matter the time of day. Breakfast was better than most hotel breakfasts!

10.0 / 10.0

Beautiful location. Spacious room. Breakfast was delicious

6.0 / 10.0

We stayed here for three nights with our kids, it was clean but lacked staffing and we didn't have proper supplies or linen. Front desk always seemed pre occupied by their phones. When we called down we were told that they didn't have any more pillows!

4.0 / 10.0

Hotel was very clean.... couple of compaints. The hotel needs an extra waffle maker. Too many people to hs e only one. Also the shower was cold. No hot water. Our room was renovated do it wad very cleah. Bed was too hard. However i would stay here again. The hotel is vlose to everything.

10.0 / 10.0

We enjoyed our stay

10.0 / 10.0

Great property

10.0 / 10.0

Great!!

8.0 / 10.0

Parking lot had plenty of lights at night. Cleanliness was pretty good. Room was showing it’s ago…..but seemed to be maintained well. Overall I would stay here again

10.0 / 10.0

The property is conveniently located close to things we wanted to see or do. There is construction ongoing as the propoerty undergoeos a remodel. It made for noisy conditions during the day. That was the only issue.

10.0 / 10.0

Great property. Clean, quiet, and comfortable.

10.0 / 10.0

Person in next room was arguing on phone until 2am Window did not have curtains that blocked view …. Bed and bathroom directly across from window on first floor ( lower / sidewalk / sitting area)

10.0 / 10.0

The suite worked out for our needs. Nice front desk person (friendly and helpful)

4.0 / 10.0

We had 2 rooms, king bed suites were super nice for the roomy layout. Gentleman very nice and friendly at checkin. Room was clean. Only negative was hard beds and not comfortable pillows. TV had a lot of channels but lines in reception. Some folks might like firm in both mattress and pillows so for some they would be fine.

10.0 / 10.0

Staff were very friendly at check-in and check-out. Room was clean and comfortable. Pool was nice other than not having enough towels. Breakfast was good. There is quite a bit of lounge-style seating and some tables and chairs, which made finding a spot to sit to eat a bit tricky so adding a few more tables would be good, but it wasn’t a big deal. Overall, a very nice stay.

10.0 / 10.0

👍

5.0 / 10.0

I was pleasantly surprised at room size and cleanliness. Food was very good as well. Not your usual plain hotel food.

3.0 / 10.0

Doing construction/ updating. Dust on luggage carriers. Room huge but not enough furniture for the space. Poorly designed. Room dated. Staff was very pleasant and helpful. Breakfast pretty good. Kids running around unsupervised so could not use waffle maker.

3.0 / 10.0

8 night stay housekeeping suppose to come in every two days they showed up once after i complained enough because the front desk was annoyed with us needing clean towels and washrag and toliet paper. Nice kitchen area (and of course i cooked and needed trash out bc when i asked where to take it they said no where to take it only housekeeping can take. Pool needed cleaned and filled definitely not heated room is not pool

5.0 / 10.0

I stayed here for a shopping trip to Ikea. Checking in was a breeze and the staff was very welcoming. He left me know renovations were starting the next week on the first floor where I was staying. The room was spacious and well equiped, but I understood the reason for renovations. Breakfast was good and they had 24 hour coffee. It snowed while I was there and I needed to clean my car off. I asked Olivia at the front desk if I could borrow a broom. They didn't have one for me to use but she got the snow scraper/brush from her own car for me to use! From the front desk to the rest of the hotel staff, this was the friendliest place I ever stayed!

1.0 / 10.0

The bed was old worn out and very uncomfortable!! The bathroom wasn’t as clean as I had hope. The hospital has better televisions js. Don’t want to contract MRSA. Couldn’t stay there. Not to mention a barking dog just 2 rooms away. We left within a half hour after check in. I wouldn’t recommend this place to anyone. The only nice part was the kitchen area which was also useless at the same time.

3.0 / 10.0

Room was spacious. But the roll seat was poorly damaged and needed replaced. The bed was horrible and we didn’t sleep well.

10.0 / 10.0

Great rooms, great area. Would definitely stay again.

10.0 / 10.0

It was amazing!

6.0 / 10.0

Ok

4.0 / 10.0

We stayed in a two room suite for a weekend. It was spacious and there is a full size fridge/freezer in the kitchenette with a microwave, cook top, dishwasher, and kitchen supplies (plates, glasses, cookware, utensils, etc.). Our room was adequately clean, some signs of aging which is expected for an older hotel. Polite staff. Good location and close to restaurants, entertainment, etc. They put a hold of $100 for incidentals but this was taken off at checkout. No complaints.

4.0 / 10.0

We stayed in a two room suite for a weekend. It was spacious and there is a full size fridge/freezer in the kitchenette with a microwave, cook top, dishwasher, and kitchen supplies (plates, glasses, cookware, utensils, etc.). Our room was adequately clean, some signs of aging which is expected for an older hotel. Polite staff. Good location and close to restaurants, entertainment, etc. They put a hold of $100 for incidentals but this was taken off at checkout. No complaints.

3.0 / 10.0

Trash was piled up around a trash can at the entrance to the hotel when we arrived, which was around 2:00 PM. The trash was still there the next day around 11:00 AM. Also, there was a busted glass just beside the entrance door. Inside was clean.

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