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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Top rated by guests

Exterior

Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, Netflix, Hulu

Suite, 1 Bedroom | Private kitchenette | Fridge, microwave, coffee/tea maker

Room amenity

Free toiletries, hair dryer, towels, soap

8.4Excellent

(1,003 Ratings)

"Room was clean. Staff was courteous. Got there right when swimming pool closes and Del gave us an extra half hour for swimming. Breakfast was good. "

Leonardo

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,003 Ratings)

Hotel in Westerville, OH

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free parking, near Polaris Fashion Place
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a lazy river. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LED televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, an indoor pool, and a 24-hour fitness center.

Map of Westerville, OH

city location on map

Nearby attractions

Columbus Zoo and Aquarium

Franklin Park Conservatory and Botanical Gardens

Highbanks Metro Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(1,003 Ratings)

"Room was clean. Staff was courteous. Got there right when swimming pool closes and Del gave us an extra half hour for swimming. Breakfast was good. "

Leonardo

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,003 Ratings)

Hotel in Westerville, OH

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Westerville, OH

city location on map

Nearby attractions

Columbus Zoo and Aquarium

Franklin Park Conservatory and Botanical Gardens

Highbanks Metro Park

Available Rooms

About this hotel

Hotel with free parking, near Polaris Fashion Place
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a lazy river. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LED televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, an indoor pool, and a 24-hour fitness center.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(1,003 Ratings)

4.0 / 10.0

Yes

4.0 / 10.0

The rooms were recently renovated, so they were very impressive- clean, spacious, and all new items! The staff was friendly, and we love the pool!

10.0 / 10.0

Room was clean. Staff was courteous. Got there right when swimming pool closes and Del gave us an extra half hour for swimming. Breakfast was good.

5.0 / 10.0

Room clean, was cleaned while I was out. bed comfortable, coffee in room decent. Lobby coffee very good available all the time.

10.0 / 10.0

Clean room. Comfy bed.

8.0 / 10.0

Staff were very friendly! The hotel was under some construction, not a deterent for kur 1 night stay.

4.0 / 10.0

DO NOT STAY HERE. Only thing good about this place is that I didn’t see bugs. The white guy Todd at the desk is extremely rude. The pool looks like a disgusting, outdated YMCA. The tv guide doesn’t work…hard to see the channels, no streaming available (not even Netflix). No outlet by the bed, etc. Gym was also closed for construction. Not worth $200 a night, maybe $50.

10.0 / 10.0

The breakfast was great enjoyed it very much

10.0 / 10.0

Good

5.0 / 10.0

Really nice hotel. Renovations were going on and you are told upfront but it's not bad. The rooms is very nice and comfortable. The door going into the shower is interesting. It opens into the shower under the shower head so when you turn on the shower it is a shot of cold water. The guide for the tv is obnoxious. It's difficult to use. The pool is fantastic! It's a mini pool park with waterfalls, a lap pool and small lazy river. Very comfortable. The breakfast area is nice. There is also an outside courtyard when it is nice. The food is okay but there are quite a few options. We had bacon and it is very thin. Wasn't too filling. Coffee isn't bad but is watery.

10.0 / 10.0

Very clean great customer service close to everything

10.0 / 10.0

Love the breakfast

5.0 / 10.0

Clean room- although it could use some updating but just happy it was clean! Staff was amazing upon check in and out. Pool area was wonderful especially with littles! My only complaint was the pool had too much chemicals in it i think? It made our eyes burnt maybe we are just sensitive!! Overall a great stay and we will be back.

8.0 / 10.0

The place is very clean, the beds are comfortable. It has a large, clean pool, and the hotel staff is very helpful. The breakfast was delicious, with something different every day.

10.0 / 10.0

Nice hotel breakfast was good and convenient

8.0 / 10.0

The property was very clean and rooms were spacious.

6.0 / 10.0

The room had a bad smell like the last occupant was a wet dog. The fruit selection at breakfast was minimal at best. Most of the equipment in the exercise room did not function.

10.0 / 10.0

Really nice hotel with a great pool and great breakfast.

10.0 / 10.0

This hotel is well managed, everybody is helpful. Room was very clean and smelled fresh. I would choose this hotel again for my stay.

4.0 / 10.0

The property was ok the staff upon arrival was not very nice to me. I have tried to call and talk to the assistant manager Todd but they won't put me through to him and I did let them know how Unhappy I was staying there. The people upstairs were very loud and making a lot of noisy banging after 10 pm ant night both nights my grandchildren and I stayed there. The smokers outside were very loud after 10 pm on Friday. Saturday night they were not so loud

10.0 / 10.0

We got in a little early and were able to check in and go swimming. That was great and refreshing. Good stay.

5.0 / 10.0

The room was clean. The front desk staff was wonderful and polite. The complimentary breakfast was very good. Overall it was a wonderful stay

5.0 / 10.0

Was passing through on a roadtrip to Montana and to see family in Columbus. Very nice hotel, room was more spacious than I saw in the photos. Excellent breakfast with plenty of choices. The only downside was the AC in the room didn’t cool down as much. Everything else was top notch.

10.0 / 10.0

Clean hotel with friendly staff

2.0 / 10.0

It was just ok. A little dated. No USB ports to charge any devices. When we called to the front desk asking about charging options “we can’t help ya”

8.0 / 10.0

-

8.0 / 10.0

4.0 / 10.0

Fitness room needs help but if that is not a priority it is a nice place to stay in a good location.

10.0 / 10.0

Excellent service and breakfast

10.0 / 10.0

Enjoyed our stay. Everything was in pristine condition.

6.0 / 10.0

The cleanliness of the room was not up to par. The furniture has holes that were sewn and long hairs in the freezer that was also frozen over because someone had left the fridge open before we got there. Also we were not told housekeeping would enter our room to clean even though we booked 2 nights. I did not like that and thank that’s a crazy policy. Also 2 vehicles appeared to have gotten windows busted out. 1 on night one and 1 on night 2.

10.0 / 10.0

We stayed at this hotel for one night on our way home from Nashville spacious room. We had the one with multiple beds. The beds were unbelievably comfortable very clean. Breakfast had many good selections and the woman who was taking care of the dining area area. Worked her butt off, keeping it clean and well stocked we went to the pool, which was nice and good for young children. My only complaint was the hot tub had been closed off and no longer there but the pool itself was nice and quite large. I would definitely stay here again.

4.0 / 10.0

Room was dirty, some of the coffee pods had been used and not replaced.

8.0 / 10.0

The only issue I had was that my room had a water leak in it from the a/c and instead of vacuuming up the water, they just put some 1x1 floor pieces over it but my room still had that dank smell of standing water. The staff and everything else was great.

8.0 / 10.0

Property is very clean and the parking lot security was exceptional. The beds are way high and difficult to get in to.

10.0 / 10.0

Pool was amazing for kids very clean hotel

10.0 / 10.0

Friendly staff. Easy check in. Very good room, bed, bathroom.

2.0 / 10.0

Truck got stolen

4.0 / 10.0

Hallway and room smelled like weed. The shower curtain was hanging by a thread. There were stains all over our bed sheets. The breakfast was okay. Nothing special. The pool is nice for the kids. There is no hot tub, which was disappointing. If you’re going to spend this much for a hotel room, I’d recommend going somewhere else. We loved Drury, which is right down the street.

10.0 / 10.0

The staff was wonderful. Very friendly

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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