Extended Stay America Suites - Akron - Copley - East





6.7Average
(208 Ratings)
"Staff is friendly and helps out with all your needs. Forgot my phone in the room and staff remembered me and even called to make sure I got it."
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Located within 9.3 miles of Akron Zoological Park and 10 miles of Akron Art Museum, Extended Stay America Suites - Akron - Copley - East has rooms in Copley. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Accessible by lift
Cleaning products
$$$$
6.7Average
(208 Ratings)
"Staff is friendly and helps out with all your needs. Forgot my phone in the room and staff remembered me and even called to make sure I got it."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Cheap
ROACHES
8.0 / 10.0
Convenient location . Easy check in and out. No steps being handicapped. I didn't use it, but it was nice to have a full kitchen. The recliner was unexpected.
Small bath towels. Low water pressure in the shower but it was enough to wash off the soap.
8.0 / 10.0
Very convenient location, lots of restaurants and retail in the area.
The beds are a little firm and some of the furniture is outdated, but for the value of the room I really can’t complain.
6.0 / 10.0
Breakfast is skimpy, I thought there would be more. Then today, there was more. The location is decent.
The shower is falling apart, the windows is cracked and won't close, the toaster only worked once.
4.0 / 10.0
Clean
Elevator did not work on first stay. One week later it still was not working. No reading lamp on bedside table.
10.0 / 10.0
Staff is friendly and helps out with all your needs. Forgot my phone in the room and staff remembered me and even called to make sure I got it.
No complaints, everything was nice and clean
10.0 / 10.0
Was peaceful
Enjoyed my stay
9.0 / 10.0
The room smelled fresh and was good sized. Laminate floors were clean, no smelly old carpet. Furniture was functional, newer, extra chair and eating/working table with good chair. TV, microwave, fridge and temp controls all worked properly. Coffee was ready at 6:15 am. Breakfast is a granola bar or oatmeal. Location was easy on/off I 77. Comfortable and a good bargain.
The entry could use some sprucing up, sheets are thin. Not the Ritz but you didn't pay for glitz.
4.0 / 10.0
Location
Bed bathrooms and cleaning
8.0 / 10.0
Very much so enjoyed this hotel. I travel the are frequently to spend time with my son who is at college. Since I’m going up so much I can’t afford expensive hotels. The one I normally book was all filled so I tried this one and was very happy.
Nothing really. You get what you pay for. This was cheap but clean and the room was spacious.
2.0 / 10.0
The location
The smoking in front of the main entrance, room was not clean very well, towels were dingy and had long hairs on them as well as the dresser. The hallway smelled like marijuana
1.0 / 10.0
The check out staff member was kind.
When I arrived in my room I noticed a fish smell, the carpet was slightly damp, the kitchen floor was sticky, the dresser drawers on the right hand side were broken. Later in the day the fish smell was replaced with the smell of Marijuana. I had taken two days to find a secure additional lodging at a different hotel. These conditions persisted until I checked out early. The records at the Extended Stay will show I checked out Friday around 6 PM.
9.0 / 10.0
Good location, close to town but also out of the way enough to be convenient. Check in was quick, it was quiet on the 2nd floor.
The only minor problem was the toilet. Once you flushed it, it would run for about an hour before it would stop making noise.
7.0 / 10.0
The location is great. Very quiet. Hallways were clean. Great laundry facilities. Bed was comfortable. The staff were friendly and helpful. Plenty of parking.
They had a shortage of kitchen supplies. So we made due with what they had. The kitchens are empty and you have to ask for everything.
3.0 / 10.0
The location was convenient. Pretty easy to find.
The building is old and in need of updating. The kitchen in our room was barely adequate.
5.0 / 10.0
A place to go to sleep
No garbage can in room, carpet was filthy, musty, tried telling me I had a balance upon check in and I paid thru a 3rd party sight! Very dingy, updated the room by painting over falling apart paint and walls.
1.0 / 10.0
Nothing
Everything
9.0 / 10.0
Excellent location in relation to restaurants and major travel routes.
No complaints!
6.0 / 10.0
Conveniently located for my needs, helpful staff when checking in.
Rooms smelled like pets and cigarettes.
6.0 / 10.0
the cost, desk person was very nice, was very quiet at night
The breakfast was barely any coffee and a granola bar. All items asked for were not available, toaster, cups, ect. We went hiking all day and came back to our door being open when we know we left it was locked. A bit of an uneasy feeling staying here. Smelled like marijuana the whole time. Found a cigarette butt under bed in a non smoking room.
4.0 / 10.0
NA
The key
8.0 / 10.0
Clean, great room, liked that there was no daily/weekly housekeeping (was not needed). Great price, reasonably quiet. Close restaurants.
Coffee should still be available during day — or at least until noon.
1.0 / 10.0
The lady at the reception was pleasant and helpful but that's about it.
The hotel was very run down, and smelt very bad. My room smelt awful and because of this I asked if they had air freshener to mask the smell. I couldn't sleep because it smelt and it fellt very dirty.
5.0 / 10.0
Where it was located.
When I arrived I waited about 10 - 15 minutes before anyone came to the front desk and there wasn't a bell to ring. At 12 midnight the fire alarm in the hallway went off for about 10 minutes probably from all the weed that was being smoked. it smelled bad in hallways. Tried calling front desk but never answered. People were arguing and a child screaming in the hall at 2 am. There were no light bulbs in the overhead light in the kitchen. Not the best experience as it was just my son and I and we were a little scared that first night. Definitely disappointed.
8.0 / 10.0
Great place for the price. Nice to have full kitchen. Staff is excellent!!
8.0 / 10.0
Clean rooms
It needs better breakfast
10.0 / 10.0
Comfort convenience and affordability
Pet fee was not clear on booking.com I felt blindsided by it at check in
1.0 / 10.0
Location
The guy who worked at the front desk during the day was very rude and very racist. I drove all the way across the country to go visit my mother who was suffering from cancer to visit her for Mother’s Day when I got there it was like in the middle of the night and the guy who worked the night shift was really great. He overrode the system and only charged us an early check-in fee plus a fee for the next day, the guy on the morning shift basically kicked us out and told us that the guy on the night shift shouldn’t have done that and try to rob us up more money so we took our business to a neighboring hotel. I would not recommend anyone stay at this hotel, especially if you are a person of color.
10.0 / 10.0
Need more options breakfast
1.0 / 10.0
I was in the room for 1 whole hour, and checked out. I did not stay, and i would like my money refunded
The hotel was filthy! there was blood on the floor in the room, there were fleas! Fleas!
5.0 / 10.0
It was clean, and the price was good.
It had a smell, the bed was hard, they only had 3 pillows on the bed.
8.0 / 10.0
Rooms were clean and spacious. Staff was freindly and helpful.
The room was clean and smoke free.
1.0 / 10.0
Location, comfort, spacious
Our room REEKED of stale smoke. It infiltrated our clothes and made for a very uncomfortable experience. If you’re going to offer smoke free, try washing down the room, curtains, and shampooing the carpet. The staff were “helpful”…they gave us a couple cans of near empty air freshener.
9.0 / 10.0
Staff , peace and quiet, friendlness of the people who were there
Took my water awhile to get hot but it was ok
5.0 / 10.0
Only the service
Dirt and spider webs in the room
8.0 / 10.0
Honestly everything was fine
I had to go to the front desk 4 times because my key card wouldn’t work. The air wasn’t really working properly.
9.0 / 10.0
good location, clean, and very friendly staff
5.0 / 10.0
Nothing!
Not very clean or unsanitized ):
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Suites - Akron - Copley - East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Akron - Copley - East pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - Akron - Copley - East?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
