DoubleTree by Hilton Akron Fairlawn

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DoubleTree by Hilton Akron Fairlawn Hotel in Fairlawn
DoubleTree by Hilton Akron Fairlawn Hotel in Fairlawn
DoubleTree by Hilton Akron Fairlawn Hotel in Fairlawn
Dining area
review stars
6.4Average
(136 Ratings)
"Location is perfect for my sales travel . Would like to use exclusive. Signed up for rewards , expenses not covered by my employer. Out of pocket"
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6.4 / 10.0
Average(136 Ratings)

Hotel in Fairlawn, OH

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Fairlawn, 5.7 miles from Akron Zoological Park, DoubleTree by Hilton Akron Fairlawn provides air-conditioned rooms and a bar. This 3-star hotel offers room service and a 24-hour front desk.

Amenities at DoubleTree by Hilton Akron Fairlawn

Business facilities
Concierge services
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Cleaning products

Map of Fairlawn, OH


Available Rooms

$$$$
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Ratings and reviews

6.4 / 10.0
Average(136 Ratings)
100% verified reviews
3.0 / 10.0
Good until it wasn’t.
During the day-before we found out someone was squatting in one of our rooms-we had a pleasant experience. 3/4 rooms were nice and clean. The tv even had a welcome note.
When it was time to go to bed THERE WAS SOMEONE IN OUR ROOM (not a hotel guest might I add). The hotel was fully booked so we squeezed into our other hotel room so someone had to sleep on the ground. The worker that night was very nice and tried his best. Getting a refund for a suite has been a nightmare-they say they can’t do anything because it was paid through booking.com. After several emails back and forth(the lady was nice but honestly I don’t think she tried anything to get this resolved). It’s basically been left to me to resolve even though the hotel was the one who messed up. They offered equivalent in points which does not work since we split the cost of the suite.
3.0 / 10.0
Not as expected from Hilton
The room had a clogged sink that was never completely fixed. We were not told the room wouldn't be cleaned if we didn't ask. They came and took our dirty towels and didn't leave clean ones. Carpets were stained, eternity cord hanging from the ceiling. It was not what I expected from a Hilton hotel.
5.0 / 10.0
Nice place, but not really clean
The room was large and pleasant, quiet, king size bed, large bathroom, etc. Breakfast buffet was quite good. Great parking, location etc
Room wasn't clean. Checked on on Friday, no maid service till Sunday and then they didn't change the sheets. Just made up the bed with dirty sheets. Dirty hand prints on headboard and wall. The window shade was broken. The safe didn't work. We called downstairs Friday and they said they'd send someone up, but we were still calling on Saturday. It never did get fixed.
7.0 / 10.0
Pretty good
Our suite was quite comfortable.
We had a 2 room suite with a TV in both rooms as well as the bathroom, but the bathroom TV did not work, and there was only one remote.
1.0 / 10.0
Do Not Go There
Location
Long list…first room had terrible odor and immediately requested a different room which we received, dog barking so went to turn on tv and it didn’t work, went to pick up phone to request assistance with tv and the phone didn’t work, the room appeared to have construction debris on the floors and inside the shower, shower handle with one attachment piece missing so handle was very dangerous to use. Went to front desk(no phone) and the staff member attempted and was unable to turn on tv, apologized and said manager there at 8 am (it was now 11:30 pm). Next morning at 9:45 am went to front desk to speak to manager and check out, was told no manager as it was weekend. Offered a discount on the room, reported manager would contact me next week. I received a paper receipt. Drove home several states away, emailed 2 different room charge receipts with one having charges that day for a restaurant I did not attend. Both charges and the restaurant charge taken out of my bank account. Called the hotel, told I must call back Monday and speak to accounting, nothing could be done about my billing errors or why I was now being charged for going to a restaurant which was not in the printed out receipt when I checked out in person. Left message for manager. I then called Hilton’s customer phone line and reported the same as this and awaiting a response. I am mostly frustrated that their is no responsibility for the billing errors and that I need to use my time to fix their mistakes, the responsibility falls to me.
4.0 / 10.0
Eh.
Staff was kind. Down stairs was nice
The room smelt like a brothel. The fridge had old nasty smelling food. The toilet was gross and had dried pee on the back. The beds are like sleeping on the ground. No fitted sheets for the beds just a flat sheet then two flat sheets sandwiching a nasty stained duvet.
8.0 / 10.0
Very friendly staff. Clean room
Location good for me.
WiFi was intermittent. Noisy construction
8.0 / 10.0
Nice and clean
Clean and conveniently located
Under renovation weird smell in elevator

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at DoubleTree by Hilton Akron Fairlawn. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at DoubleTree by Hilton Akron Fairlawn. Enjoy the water!

Is DoubleTree by Hilton Akron Fairlawn pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at DoubleTree by Hilton Akron Fairlawn?

We found 24 amenities for this rental. This includes business facilities, concierge services, free parking, air conditioning, and pool.


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