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DoubleTree by Hilton Akron Fairlawn

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DoubleTree by Hilton Akron Fairlawn Hotel in Fairlawn

DoubleTree by Hilton Akron Fairlawn Hotel in Fairlawn

DoubleTree by Hilton Akron Fairlawn Hotel in Fairlawn

Dining area

6.4Average

(144 Ratings)

"Location is perfect for my sales travel . Would like to use exclusive. Signed up for rewards , expenses not covered by my employer. Out of pocket"

Verified guest

Don't miss out! Price and availability may change

6.4 / 10.0

Average(144 Ratings)

Hotel in Fairlawn, OH

3-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located in Fairlawn, 5.7 miles from Akron Zoological Park, DoubleTree by Hilton Akron Fairlawn provides air-conditioned rooms and a bar. This 3-star hotel offers room service and a 24-hour front desk.

Amenities at DoubleTree by Hilton Akron Fairlawn

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Fairlawn, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Cleveland Metroparks Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.4Average

(144 Ratings)

"Location is perfect for my sales travel . Would like to use exclusive. Signed up for rewards , expenses not covered by my employer. Out of pocket"

Verified guest

Don't miss out! Price and availability may change

$$$$

6.4 / 10.0

Average(144 Ratings)

Hotel in Fairlawn, OH

3-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Fairlawn, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Cleveland Metroparks Zoo

Available Rooms

About this hotel

Located in Fairlawn, 5.7 miles from Akron Zoological Park, DoubleTree by Hilton Akron Fairlawn provides air-conditioned rooms and a bar. This 3-star hotel offers room service and a 24-hour front desk.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.4 / 10.0

Average(144 Ratings)

100% verified reviews

3.0 / 10.0

Not as expected from Hilton

The room had a clogged sink that was never completely fixed. We were not told the room wouldn't be cleaned if we didn't ask. They came and took our dirty towels and didn't leave clean ones. Carpets were stained, eternity cord hanging from the ceiling. It was not what I expected from a Hilton hotel.

3.0 / 10.0

Good until it wasn’t.

During the day-before we found out someone was squatting in one of our rooms-we had a pleasant experience. 3/4 rooms were nice and clean. The tv even had a welcome note.

When it was time to go to bed THERE WAS SOMEONE IN OUR ROOM (not a hotel guest might I add). The hotel was fully booked so we squeezed into our other hotel room so someone had to sleep on the ground. The worker that night was very nice and tried his best. Getting a refund for a suite has been a nightmare-they say they can’t do anything because it was paid through booking.com. After several emails back and forth(the lady was nice but honestly I don’t think she tried anything to get this resolved). It’s basically been left to me to resolve even though the hotel was the one who messed up. They offered equivalent in points which does not work since we split the cost of the suite.

5.0 / 10.0

Nice place, but not really clean

The room was large and pleasant, quiet, king size bed, large bathroom, etc. Breakfast buffet was quite good. Great parking, location etc

Room wasn't clean. Checked on on Friday, no maid service till Sunday and then they didn't change the sheets. Just made up the bed with dirty sheets. Dirty hand prints on headboard and wall. The window shade was broken. The safe didn't work. We called downstairs Friday and they said they'd send someone up, but we were still calling on Saturday. It never did get fixed.

7.0 / 10.0

Pretty good

Our suite was quite comfortable.

We had a 2 room suite with a TV in both rooms as well as the bathroom, but the bathroom TV did not work, and there was only one remote.

1.0 / 10.0

Do Not Go There

Location

Long list…first room had terrible odor and immediately requested a different room which we received, dog barking so went to turn on tv and it didn’t work, went to pick up phone to request assistance with tv and the phone didn’t work, the room appeared to have construction debris on the floors and inside the shower, shower handle with one attachment piece missing so handle was very dangerous to use. Went to front desk(no phone) and the staff member attempted and was unable to turn on tv, apologized and said manager there at 8 am (it was now 11:30 pm). Next morning at 9:45 am went to front desk to speak to manager and check out, was told no manager as it was weekend. Offered a discount on the room, reported manager would contact me next week. I received a paper receipt. Drove home several states away, emailed 2 different room charge receipts with one having charges that day for a restaurant I did not attend. Both charges and the restaurant charge taken out of my bank account. Called the hotel, told I must call back Monday and speak to accounting, nothing could be done about my billing errors or why I was now being charged for going to a restaurant which was not in the printed out receipt when I checked out in person. Left message for manager. I then called Hilton’s customer phone line and reported the same as this and awaiting a response. I am mostly frustrated that their is no responsibility for the billing errors and that I need to use my time to fix their mistakes, the responsibility falls to me.

4.0 / 10.0

Eh.

Staff was kind. Down stairs was nice

The room smelt like a brothel. The fridge had old nasty smelling food. The toilet was gross and had dried pee on the back. The beds are like sleeping on the ground. No fitted sheets for the beds just a flat sheet then two flat sheets sandwiching a nasty stained duvet.

8.0 / 10.0

Very friendly staff. Clean room

Location good for me.

WiFi was intermittent. Noisy construction

8.0 / 10.0

Nice and clean

Clean and conveniently located

Under renovation weird smell in elevator

4.0 / 10.0

Adequate, wouldn't stay for more than one night.

Great location, nice lobby

The room was falling apart - a towel shoved in a hole in the wall, musty smell

2.0 / 10.0

Not very happy

The location

Cleanliness

10.0 / 10.0

Great location, wonderful staff and excellent and clean rooms .

Location is perfect for my sales travel . Would like to use exclusive. Signed up for rewards , expenses not covered by my employer. Out of pocket

Need to work on honors program to receive better pricing to stay more often

1.0 / 10.0

Gave us a room that should not be rented

Broken faucet phone not hooked up back of desk fell down no refrigerator

2.0 / 10.0

The worst Hilton, you pay literally for the name, not the experience.

The breakfast selection

Everything. The hotel smelled like mildew, dirty, my room wasn't clean and standing water in shower. Didn't receive correct size beds. Towels and toys left inside of the pool from over night. Just gross.

4.0 / 10.0

A few staff were welcoming but others seemed annoyed and irritated the food was gross even the breakfast they refund my

Pools were relaxing

Everything even the breakfast they didn’t inform me til it was time to pay the restaurant was way overpriced for the food to not get eaten refused to take off the menu before it touched the table or even before the waitress could get our order back to the cook food wasn’t worth what they charge

7.0 / 10.0

I feel this place will be better when the update is complete, but I wouldn’t stay there again until that’s done.

It was fairly close to downtown.

It was very dated and no breakfast included.

9.0 / 10.0

Nice hotel but a little pricey

The room was clean, modern and spacious. Everything was in order

Nothing

10.0 / 10.0

Would definitely stay there again !

Everything was great . Restaurant and bar on site . Food was great !

Nothing

7.0 / 10.0

Good

Excellent location for visiting Cuyahoga National Park. Clean. Friendly staff.

A bit pricey!

9.0 / 10.0

Superb

Joe at the front desk was very helpful.

9.0 / 10.0

Comfortable quiet room and great dinner at restaurant

Location was great. Was there for the Pro Am at Riviera Bowling Lanes.

10.0 / 10.0

Pleasantly comfortable

The size and comfort and a restaurant located on premises

I cant say that I disliked anything

7.0 / 10.0

Good

Everything was nice.

Our room was COLD 🥶 We had to turn up 74 and it was warm. Not sure why ya'll keep it soo cold. Even in the conference room it was literally cold.

9.0 / 10.0

The state serves a purpose for a family funeral nice place

Nice facility great restaurant

We had one small issue with the toilet but they fixed it in the short time frame

8.0 / 10.0

Very good

The staff was friendly. The restaurant was nice. The room was clean.

The room was a little dated. The bed and pillows weren't very comfortable.

8.0 / 10.0

Very good

Front desk was so helpful.

I booked this room for the pool for my kids and hot tub for myself. The hot tub had been tiled over. The pictures online still have the hot tub there. It was very disappointing for me.

7.0 / 10.0

It was a comfortable place to sleep.

Location to event destination

Not as clean or up to the standards I expect from a Hilton.

7.0 / 10.0

i was there to sleep, I slept fine. my room just smelled bad

great location!

my room smelled like cat urine and shower is moldy

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