Comfort Suites Waco North - Near University Area
Top rated by guests





8.2Excellent
(1,511 Ratings)
"The HEATED POOL…!!!
That’s what we wanted , yes it was hot but nice from the cold ones we been in.."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
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Centrally located in Waco, TX, the Comfort Suites hotel is less than five minutes away from some of the area’s most popular attractions including Baylor University and the New Baylor Football Stadium.
Business facilities
Concierge services
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Top rated by guests
8.2Excellent
(1,511 Ratings)
"The HEATED POOL…!!!
That’s what we wanted , yes it was hot but nice from the cold ones we been in.."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The HEATED POOL…!!!
That’s what we wanted , yes it was hot but nice from the cold ones we been in..
After check out we git another night and had other family members stay as well told them bout the pool and damn the pool was cold..!! PLEASE have an employee check that pool to make sure it’s heated ..
10.0 / 10.0
The heated pool…
Pool was cold… We stayed there before this date and the pool was Awsome heated .. Not this time.. it was cold..
9.0 / 10.0
Very clean
Polite and professional staff.
6.0 / 10.0
The bed was comfy and the room was very spacious
The shower head was awful and seemed clogged because the water just dripped out of it. We had no TV for the entire stay, this outage affected the entire hotel. This made the stay very boring for us and everyone staying. This resulted in children running up and down the hallway all night once the pool closed.
7.0 / 10.0
Jennifer has a good Costumer service she was always nice and polite
The room smells bad
9.0 / 10.0
Great staff. We stayed specifically for the indoor pool. My kids wanted to swim on their bday.
10.0 / 10.0
The ladies at the front desk were very friendly and helpful. The room was really spacious and beds were so comfortable. Breakfast was enjoyable and hot coffee available 24 hrs was perfect!
10.0 / 10.0
Style and location
Shower head was at an angle allowing the water to hit your face.
10.0 / 10.0
Clean room
noting
8.0 / 10.0
The breakfast was great!
Getting in late and was handed keys that was already assigned to other customers.
9.0 / 10.0
Location is great
Clean clean clean
3.0 / 10.0
The night receptionist Jennifer demanded I show "proof" for my service animal, argued with me about her ability to do so, and then charged me a pet fee. It was absolutely ridiculous and a violation of title 3. The manager removed the fee in the morning when I talked to her about it, but that was it. I made a complaint with the corporate office but never heard anything back from it. I will not be staying at this hotel again.
All the trash cans outside of the rooms were overflowing with trash and garbage was laying all over the ground.
10.0 / 10.0
Excellent location that was convenient to the places we wanted to visit. The breakfast was excellent and provided a great start to the day. The room was clean and had a nice kitchenette that included a fridge and microwave. The bed was very comfortable. The manager, Norma, was very helpful and informative.
Everything was fine.
7.0 / 10.0
Staff was very nice and accommodating
Only one elevator was working and it, as one could imagine, was very slow. I used the stairs several times instead
8.0 / 10.0
Helpful staff at the front desk, accessible room, location.
First morning we were a couple of minutes late to breakfast, as were a few others, and the breakfast staff person was basically just rude about it, grabbing stuff to put away before anyone could get it, turning off the juice machine, locking up the butter and yogurt...none of the hospitality one might expect even if it put someone out a bit. It was clearly signed that breakfast ended at 9, but this person meant nine SHARP, i.e. you will get complaints and be treated in a sharp manner. You could tell this person did not work for tips! I have a lengthy morning routine involving an hour on a compression pump and then donning some difficult compression garments, something no one might know, but everyone should be treated kindly. We missed the mark by 2-3 minutes at most. EXCUSE US! Have to say the bed was not that comfy, might be time for an upgrade. Second breakfast we were on time for the mediocre offerings and at least did not get any huffiness thrown in our faces.
7.0 / 10.0
Staff is friendly, bed is comfortable, quiet.
The coffee is not good. But it is free and available in the morning.
3.0 / 10.0
The staff was friendly and helpful. The beds were comfortable.
The bathroom popcorn ceiling was in the state of disrepair. The bathroom tub surround was not great. Woke up in the middle of the night and found a humongous 4 inch cockroach.
5.0 / 10.0
Norma, desk clerk
Broken elevator and slow elevator. Tiny pillows. Sink vanity too small. Bathroom sink leaking.
10.0 / 10.0
Very clean
8.0 / 10.0
Location
N/A
10.0 / 10.0
Everything.
Got stuck trying to get out of the pool. Athuritis in legs. Need additional step to get in/out.
7.0 / 10.0
The site showed a hot tub, but there was not one. We were disappointed because we had picked the hotel because we saw the picture of the hot tub.
5.0 / 10.0
The staff was helpful. Mr. Joe was helpful
There was an odor in our room
8.0 / 10.0
The room was big a comfortable for a party of 4.
Linen for the extra bed (couch) was not in the room. Couch bed was very uncomfortable/flimsy.
5.0 / 10.0
The room was spacious
The fact that the sink was outside of bathroom. The tv would not turn on the morning of our check out which I told the staff about. The toilet was not flushing and I let the staff know about that as well. Also breakfast was not as good as we had hoped.
7.0 / 10.0
Everybody was super nice and the smell when you walked through the front door.
The rooms wasn’t as clean as I would’ve liked coming the first day, I had to buy bleach to clean the bathroom. The trash didn’t get taken out so we had to dump trash in the hallway trash everyday. There was also a roach crawling on the wall in the room.
1.0 / 10.0
Reception wasn’t help and they don’t attempt to hide it
The people responsible for the property
8.0 / 10.0
We were very pleased with our room and the decor of the hotel. Once you walked through the front door the hotel was clean and very nicely updated. Breakfast was good, eggs, sausage, danish, etc. We did like the close proximity to the Magnolia Silos and Castle. It was a short drive.
The gps directions to get to the hotel off of the highway. Also I didn’t think the outside of the hotel looked well maintained. Some pieces of trash were about and it didn’t look as well kept. Once you were inside it was very nice.
10.0 / 10.0
Friendly staff. Clean spacious rooms. Very comfortable.
I liked it all mostly. The hotel is right off the main strip on a one-way strip that accesses the hotel. With construction on the interstate many vehicles got off the interstate on that access road and it was sometimes difficult to get in and out of the hotel parking lot. I don't see this being an issue if there weren't any constructions present. But it was during our stay.
6.0 / 10.0
I liked the location of the hotel.
I was given the wrong room number. Normally it wouldn't have bothered me but this particular day I was not feeling well.
I also did not like the setup of the room. The restroom being right in the middle of the room. It was hard to watch TV from both beds. The remote would not always work.
10.0 / 10.0
The clean room it was nice
Enjoyed the stay all positive
10.0 / 10.0
We loved the indoor pool, the comfortable bed, and the location was close to everything
There was a mix up with my payment but it was resolved and the whole third floor had a weird smell.
10.0 / 10.0
Everything ! The staff greeted us as soon as we arrived. They promptly took care of us. It was exceptionally clean and inviting. The room was roomy and very comfortable.
10.0 / 10.0
Very clean
Nothing
8.0 / 10.0
Like the location and the fact that it only has one entrance..
That they don't do room service if you don't stay more than three days
5.0 / 10.0
The lobby and the property for the most part was clean.
It’s on a weird intersection hard to get to.
My granddaughter scraped her hand and nobody in the entire hotel could find a Band-Aid for her. Was told we can buy a seven dollar Band-Aid box.
The room would not cool down . It was hot, sticky, and humid.
10.0 / 10.0
Everything
N/A
8.0 / 10.0
The beds are very comfortable. Housekeeping staff is very friendly.
It's outdated compared to other hotels I have stayed in. The neighborhood isn't great where it is located.
7.0 / 10.0
Easy access to downtown Waco, nice big rooms
Couch sagged in the middle, didn’t like that the room wasn’t cleaned daily and we had to ask for towels and toilet paper
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Suites Waco North - Near University Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Suites Waco North - Near University Area pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Waco North - Near University Area?
We found 2 amenities for this rental. This includes business facilities, and concierge services.

















